East Sussex National Hotel

Uckfield

UKbride 4.5 Heart Rating
EXCELLENT
6 Reviews

Information For East Sussex National Hotel

Nestled in 1,100 acres of beautiful East Sussex Countryside lies East Sussex National, a stunning 4 star Hotel, Spa and Golf Resort where your vision of your dream wedding can become reality.

Renowned for our excellent service, delicious food and superb facilities, we provide a personal touch to each and every wedding.
We hold a civil ceremony license, so you can enjoy your special day, from beginning to end, all under one roof. As well as a variety of stunning rooms for both ceremony and reception, we have a beautiful outdoor gazebo, our Birdcage, for those warm summer days. Why not enjoy a champagne reception with the picturesque views of the South Downs behind you? Or upgrade your wedding breakfast to be a delicious barbeque?
However you wish to enjoy your big day our professional and dedicated team will make sure your wedding is truly magical. We have a range of packages available starting from £70 per person, and can also offer a bespoke wedding package for those off-peak months.
Why not book your show round today and start picturing how beautiful your shots by the lakes on our two 18 hole golf courses will turn out?

East Sussex National Hotel at a Glance

Price Range icon
Price Range
P.O.A
Bedroom Count icon
Bedrooms
104
Venue Type icon
Type of Venue
Golf Course
Exclusive Use
Asian Weddings
Hotel Weddings
Same-Sex Weddings
Unique Venue
Seating Capacity icon
Seated Capacity
Up to 350
Reception Capacity Icon
Reception Capacity
Up to 120
Panoramic views of the Sussex Countryside 2 AA Rosette restaurant The lead up to a wedding can be hectic for all, so why not treat your wedding party or the bride to be to a day of relaxation and indulge in our award winning Horsted spa Comprehensive packages from £70pp A dedicated Wedding Coordinator on hand to take the hassle out of organising your wedding 104 bedrooms all with stunning views of the South Downs Reception Capacity ( Indoor / Outdoor ) : 700Bridal Suite : Honeymoon SuiteGolf CourseLocation : In The CountrysideNearest Town : UckfieldNearest Airport : Gatwick View More
Nearest Train Station : UckfieldUnique Wedding VenueAsianConfetti PermittedFireworks PermittedIn House DancefloorCeremony LicenceAlcohol LicenseCorkage ChargeAlcohol ProvisionBartendingExternal Catering PermittedIn House CateringIn House Wine ListAsian CateringKosher CateringHalal CateringWestern European CuisineBuffet StyleSeated MealStaff ProvidedTables And Chairs ProvidedTableware ProvidedTastingsPackageOn The Day Wedding CoordinationMaster Of CeremonyPublic Liability InsuranceDisabled AccessExclusive UseIn House Wedding CoordinatorOnsite ParkingOutdoor SpaceSpa OnsiteGreat ViewsLovely GroundsAsian Wedding SpecialistMuslim Wedding SpecialistModern StylishConference CentreGarden OutdoorHotelSame-Sex View Less

Current Promotions

Exclusive Promotion:

Book your 2020 wedding and receive your top table absolutely FREE! Get in touch with our designated Wedding Coordinator Sasha now on [email protected] to receive your offer. Ts &Cs apply.

East Sussex National Hotel Reviews

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Avg. Rating
6 Reviews
UKbride 4.5 Heart Rating
EXCELLENT
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UKbride 2.00 Heart Rating
Laura & Myles
Awful wedding reception
We had our wedding at the East Sussex National after 3 cancellations due to covid. In this time we had 5-6 various different wedding coordinators, each time we had to re confirm all of our details as nothing was kept on file which was very difficult. They also kept trying to change things that we already had confirmed in writing / contract IE minimum numbers, food choices etc trying to over charge what was in the original contract and giving the feeling they just wanted to make more money.

The current wedding coordinator doesn’t work weekends for viewings of the hotel or meetings for current bride and grooms which if you work full time just doesn’t work.

On the day we had countless failures by the venue itself which after the wedding we gave them the opportunity to comment on and try to resolve but instead after a week got an email from the general manager to fob us off offering us a 2 night stay FOC which we declined, as to us it was more important to get answers to our problems so it doesn’t happen for future bride and grooms. When we replied asking for answers the manager Vivek didn’t have the decency to respond.
To keep this short I have bullet pointed the issues we faced with the venue on the day with some major issues that they refused to address.

? Wedding coordinator wasn’t present on the day. The confirmed staff member wasn’t who we had on the day, however she did her best given the limited information she was provided. We later found the paperwork for our day, it was half ours and half for the wedding the weekend before so no wonder there was confusion. Small things things weren’t done like hoover carpets, iron linen and light candles prior to the wedding breakfast.

? The aircon couldn’t be turned on. For a summer wedding it was sweltering.

? Drinks prices were different between the venue bar and main hotel bar, guests kept leaving the reception to get cheaper drinks downstairs.

? Guests partial and even full drinks were cleared away without permission whilst dancing (a money grab on the venues part as far as we are concerned)

? Not all of the food we provided for the evening reception was put out nor was it returned (stackable items like Lindor chocolates, crisps & fruit) we provided boxes for left over food / cheese / cake to be taken away by guests these were removed by the venue and “lost” so we had a LOT of food waste. Not to mention the expensive phantom boxes.

? We also provided bags for guests on check in (designer toiletries, food drink & a personalised wedding door hanger to invite them to a group breakfast the next morning. These weren’t handed out check in which we didn’t find out until the next morning at breakfast.

? The hotel had also over booked the hotel rooms meaning some guests didn’t get the rooms they had booked and were even forced to pay for a second room on the night!

? Our wedding cake was taken away to be served after cutting, however it wasn’t returned. After asking multiple times the groom ended up in the kitchen to find it at about 10pm. This led to a LOT of wasted food, again.

? The reception room itself wasn’t laid out correctly or the room hoovered. This was reflected in the honeymoon suite which was very run down, dirty & didn’t even have a fridge or ice for a bottle of champagne in the evening. This made the getting ready photos very hard to take to avoid blemishes on the walls floors, the windows were dirty and the balcony rusty and unpainted. It also had 2 single beds pushed together! Not ideal for a ‘honeymoon suite’…


Overall our day was ruined at the reception stage by constantly having to chase staff for frankly basic requirements laid out in the wedding plan agreed prior to the day, we had lots of negative comments from guests post wedding about the reception which isn’t what you want! Unfortunately the points we made here weren’t all of problems we had but the main ones.

Personally the attitude of staff on the day and after, shows the quality of service they provide and if I could I would have booked anywhere else for our day and will not be returning for any event at the hotel and would recommend anyone looking to book a wedding steers well clear.
UKbride 5.00 Heart Rating
Emily and Ritchey
East Sussex national
It is a great friendly environment and the views are stunning and just the most amazing place to get married
UKbride 5.00 Heart Rating
Louise and Donato
Wedding
Beautiful hotel, friendly staff. Wedding organisers Beth very helpful.
UKbride 5.00 Heart Rating
Claire & Russell
Claire and Russell
Hi Sasha,

We had the most amazing day last Saturday! Thank you to you and your team for helping to make it so special.

We had so many comments from our guests about how wonderful the venue was and how lovely the food was.

We will definitely send some of our photos when we get them.

We would definitely like to come back & celebrate our 1st Anniversary at the East Sussex National.
UKbride 5.00 Heart Rating
Emily & Jack
September Wedding
Hi Sasha / Lauren

I just wanted to say thank you both so much for all your help bringing our wedding together, it was such a whirlwind but we had an amazing day and all of our guests have been saying what a great venue it is. Could you pass my thanks on to Leon he was amazing and every single person I have spoken to has commented how helpful he was.

Can’t believe it’s all over now!!
UKbride 5.00 Heart Rating
Zoe & Ryan
Our Wedding
Sasha, thank you so much for everything you’ve done for us and for your lovely card! You’ve been amazing!
We would be more than happy for you to share the photos.
Couldn't recommend a better venue for a wedding.
Thank you so much again and we also wanted to say thank you to Leon, Abdul, Michael, Jane and all the rest of your fantastic colleagues.

Videos

East Sussex National

East Sussex National Wedding

Awards

2019 Asian Wedding Awards - Finalist for Best Venue in the South
2019 Asian Wedding Awards - Finalist for Best Venue in the South
Local Wedding Exhibition of the Year South East: The Empirical Events Wedding Show at East Sussex National Hotel
Local Wedding Exhibition of the Year South East: The Empirical Events Wedding Show at East Sussex National Hotel

Accreditations

UKbride Approved Supplier
UKbride Approved Supplier

Map

Little Horsted, Uckfield, East Sussex, TN22 5ES

East Sussex National Hotel

  • Little Horsted
  • Uckfield
  • East Sussex
  • TN22 5ES
  • United Kingdom