Complete Events

Exeter

UKbride 2 Heart Rating
AVERAGE
2 Reviews

Complete Events at a Glance

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P.O.A
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N/A
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Type of Venue
Not Specified
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Seated Capacity
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Marquee Hire - Our white marquees and tents are the prefect blank back drop for your wedding day. Based on a modular construction our marquees can fit almost any space and venue, fully insured, and weather proofed. Photo Booth - Having photos of your day to look back on is one of the special elements of any event. Our photo booths will help to capture this with the added bonus of lots fun, a complimentary photo album and a personalised message from every guest. Catering - Food is at the centre of any event and at Complete Events, your menu is a collaboration between yourselves and one of our experienced chefs, meaning that your menu is bespoke and personal to you. . . .

Complete Events Reviews

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2 Reviews
UKbride 2 Heart Rating
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UKbride 3.00 Heart Rating
Rick and Jo
Update
Following my previous review which I can’t seem to update/edit, my complaint was escalated by Roxy in the sales team who was very helpful and understanding of my frustrations and finally dealt with by the director Joe who issued us the refund and satisfied our complaint in full
UKbride 1.00 Heart Rating
Rick and Jo
Complete Rip Off
Booked a photobooth package with My Sugar Plum events at a wedding fair - a 5* company, who were part of Complete Events at the time (this company has now sold it to Complete and we were not notified) and we were sold unlimited Photo Booth pictures with attendant with the photos being available after the event, post box, love letters, sweet cart and fresh popcorn. We paid £599 for the experience and received 2 photos per photobooth exposure, 1 for the guest book and 1 for guests to fight over, sweet cart for 30 people lasting 20 minutes (website advertises 100 people!), and popcorn which had been laid out all day and was stale - not fresh at all. Postbox containing money and cheques in cards not even locked/secured and not the one we wanted. No photobooth attendant, was told following our complaint the guy was outside operating it remotely in his car at 7pm (despite setting up at 10am). Had to chase our photos being sent to us which took 2-3 weeks. Also did arrange a £150 refund following our complaint when we went in the next day but yet to receive this still (despite being told continuously the finance team is processing it with no proof). We are going via small claims now due to poor communication and a lot of frustration with this company. Have held off posting a review but having given them plenty of time to rectify the issues I would urge any bride/grooms looking to book them to avoid as their customer service and aftercare skills are lacking. Our emails have been CC’d to the events co-ordinator, sales team, sales team manager and both directors with no response whatsoever. Shocking service - save your money and stress levels and find someone else!

Accreditations

UKbride Approved Supplier
UKbride Approved Supplier

Map

Unit C, Ulysses Park, Exeter, Devon, EX2 7PH

Complete Events

  • Unit C
  • Ulysses Park
  • Exeter
  • Devon
  • EX2 7PH
  • United Kingdom

Meet the Organiser

Roxanne Allen

Thank you so much for looking at our profile and I hope we can help you with your future wedding plans. Firstly, I want to congratulate you on your engagement. Getting married is so exciting, however, can be very stressful when it comes to organising your special day. I am here to take that stress away. With my 10 years experience, alongside the companies 35 years experience, I can help create the wedding day you both visualise. Our directors, Joe and Jodie, started the company, after realising there are are lots of companies offering one product, but no one offering the full package. By using us, you have everything in one place and one single point of contact, to make your life easier. From Marquees, to 5* catering, to finishing touches... anything you need, we are here!!