Our FAQs | UKbride

Wedding Help

Our FAQs

How do I change the date of my wedding?

On your My Wedding page, in the Countdown Clock box, there is a link which says "Edit wedding day" above the mins and secs box, click on this link. It will take you to a page called 'Edit Profile'. A third of the way down the page in pink is written 'Wedding Details' and underneath that you can change the wedding date by clicking on the new date on the calendar. Then click the Update button at the bottom of the page to save your changes.

 

How do I change my password?

In My Wedding, choose edit profile and enter a new password into the Password box, then confirm this in the following box, then click 'Update'.

 

What do I do if my password isn't working?

On member login choose the option 'forgot your password', enter your e-mail and click reset and it will email you a new password


What can I do if I lose my password?

On member login choose the option 'forgot your password', enter your e-mail and click reset and it will email you a new password

 

Where do I find more information about the advertised item?

If the dress you like, clicking on the supplier should take you to the E-stand of the supplier, if they have one. If they don't contact details should be displayed underneath the item. If neither of these work then 'contact us.'


How do I get in touch with UKbride?

Click on the 'contact us' text on the bottom right hand corner and fill in the form, be sure to fill in your details accurately before clicking 'Submit'.


Can I submit editorial for UKbride?

Yes, you are more than welcome to submit any editorial pieces to the editor. Email your text to 'editor@ukbride.co.uk'.

 

How do I advertise with UKbride?

On the home page, click on the 'Advertise' text on the sidebar on your left hand side. On the advertise page click on "View Ukbride Movie" and Reuben will explain how affordable it is to advertise on UKbride!

 

 

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