Media Support Services

SPALDING

UKbride 5 Heart Rating
EXCELLENT
4 Reviews

Information For Media Support Services

We are Richard and Helen Mitchell, a husband-and-wife team with a passion for creating stunning wedding videos from the air and ground.

Back in 2018, Richard set up Drone Support Services, following his new-found passion for drone flying, and discovering the incredible aerial photography and films that could be created from it. After completing projects for the likes of Peterborough United Football Club, Princes Foods and South Holland District Council, as well as weddings and community projects, the natural progression was to combine aerial media with ground-based media to offer a complete package of services all under one umbrella. Media Support Services was born.

As our business has expanded, so has the range of services we offer, such as business promotional videos, commercial and private property filming, equestrian and sports event filming, and much more.

Our fleet of DJI Mavic aircraft have the latest 4K camera technology, enabling us to capture stunning photographs and video from unreachable vantage points, giving you views to the horizon in fantastic clarity. The Mavic 2 Zoom is our flagship drone and enables us to shoot footage from a height of 400 feet and 1600 feet away from the operator. This versatile aircraft is perfect for all kinds of scenarios. We also have our Mavic Mini, which is great for those more intimate occasions, as well as being the ideal tool for indoor footage from a different perspective.

We also use 4k ground?based cameras, 4k sports action cameras and 4k hand-held gimbals, which enable us to capture up-close and smooth footage without the intrusiveness of a larger camera.

Not everyone can fly these drones, and it is not a case of all the gear, no idea with us! Before investing in our equipment, we invested in the right qualifications. We have Permission to Fly for Commercial Operations (which has now transitioned to Operational Authorisation – OA), awarded by the Civil Aviation Authority (the CAA), and we are proud to be a certified Gold Member of the Drone Safe Register. We have Public Liability Insurance up to £5 million, along with all the necessary legal requirements for professional aerial video filming, giving you peace of mind that your pilot is a fully qualified professional.

Over the years, Richard has worked extensively with young people, and those with learning difficulties, and holds an Enhanced DBS Certificate.

What happens when the footage has been captured? Well, this is where Helen comes into the frame. From the first point of contact, Helen works with each client to understand what they want to achieve. She will draft ideas and carry out research to come up with the perfect solution for your project, liaising with you every step of the way. Flight plans and schedules are then created for your approval, to make sure everything runs smoothly on the day. Once the footage has been captured, Helen will get to work on the production, editing the footage into a finished product that you can be proud to share.

The sky really is the limit, so please contact us to discuss your project.

Best wishes, Richard and Helen

Media Support Services at a Glance

Price Range icon
Price Range
From £1,300 including VAT for full day with 2 camera operators
Our professional team works to your bespoke specifications to capture all those special moments, from pre-wedding preparations, arrival at the wedding venue, the ceremony & departure, through to the post-wedding celebrations, speeches and evening events. We specialise in capturing those ‘natural’ shots for prosperity: the unexpected wedding moments, human reactions, the love, tears of joy and laughter, all filmed from unusual and creative angles that make our footage really stand out from the crowd. Our aerial photography, videography and editing will make your day look even more special with shots from angles that a standard wedding photographer can only marvel at. Using our range of gimbals we can take fluid ‘walk-through’ shots, as our fully trained camera crew film those all-important ground-based details. These smaller, handheld devices allow us to get right up close to the action, without being intrusive. At the start of the journey, we discuss personal requirements and create a ‘wish list’ of moments they want to capture. This is developed into a filming schedule to ensure that we have literally ‘all angles covered’. We provide films of the full ceremony, full speeches, highlights package with music and extended highlights package with music and extra footage from your special day. We supply files online and on USB sticks, and can provide extra USBs and DVDs too.

Top Wedding Tips

We like to get to know the Bride & Groom a little before the big day, to reduce nerves on the big day! We also enquire about friends and family, so we can put everyone at ease as much as possible.

We work with our couples to pull together a detailed production plan for the day, so we capture everything and everyone who is important to them, as well as the bits they don't see on the day.

We highly recommend capturing the morning preparations for both the Bridal and Groom's parties. So many of our couples get really emotional when they see each the day through each other's eyes.

Real Weddings

Media Support Services Real Weddings
The Real Wedding of
Claire and Anders
Media Support Services Real Weddings
The Real Wedding of
Hollie and James
Media Support Services Real Weddings
The Real Wedding of
Marissa and Pete
Media Support Services Real Weddings
Tracey takes a quiet moment before she joins her groom at the wedding ceremony
The Real Wedding of
Tracey and Stuary
Media Support Services Real Weddings
Sammy and Lloyd share a quiet moment on the bridge at Crown Hall Farm
The Real Wedding of
Sammy and Lloyd
Media Support Services Real Weddings
Mr and Mrs Rose share their first married kiss in the stunning Boston Stump
The Real Wedding of
Christina and Harry
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Videos

Mothers Of The Bride & Groom

Our brides are not the only ones who shine on their special day. The mothers of our brides & grooms radiate love and happiness too!

Queen For The Day

Our beautiful brides are all Queens For The Day in our eyes!

Every Wedding Needs A Nanna Pat!

Every wedding has it's own unique characters, and at Hollie & James's wedding, it was his Nanna Pat. She sang, she danced, she told jokes, and she was our all-round entertainer. Seriously, every wedding needs a Nanna Pat x

Highlights of Marissa & Pete's Wedding at Sissons Barn

Highlights of the beautiful wedding of Marissa & Pete at Sissons Barn, Peakirk, Cambridgeshire. This was the ideal venue for their civil ceremony, a fun tractor ride to a riverside photoshoot, and an idyllic stroll through a barley field as the sun set.

Fathers of the Bride

Your wedding may be one of the happiest of your life, but it is definitely the proudest day of most Dad's lives too. We love to capture every special moment between our brides and their fathers on the big day.

A Danish Wedding Tradition!

Some wedding traditions don’t think much about the socks the groom is going to wear. But in Danish wedding traditions, the groom is lifted up into the air by the wedding guests and the toes of his socks are cut off. Tradition says that this practice gives

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Accreditations

UKbride Approved Supplier
UKbride Approved Supplier
We have Permission to Fly for Commercial Operations (which has now transitioned to Operational Authorisation – OA), awarded by the Civil Aviation Authority (the CAA), and we are proud to be a certified Gold Member of the Drone Safe Register.
We have Permission to Fly for Commercial Operations (which has now transitioned to Operational Authorisation – OA), awarded by the Civil Aviation Authority (the CAA), and we are proud to be a certified Gold Member of the Drone Safe Register.
We have Public Liability Insurance up to £5 million, along with all the necessary legal requirements for professional aerial video filming, giving you peace of mind that your pilot is a fully qualified professional.
We have Public Liability Insurance up to £5 million, along with all the necessary legal requirements for professional aerial video filming, giving you peace of mind that your pilot is a fully qualified professional.
Over the years, Richard has worked extensively with young people, and those with learning difficulties, and holds an Enhanced DBS Certificate.
Over the years, Richard has worked extensively with young people, and those with learning difficulties, and holds an Enhanced DBS Certificate.
CAA Approved Commercial UAV Pilot
CAA Approved Commercial UAV Pilot
Drone Safe Register Gold Certification
Drone Safe Register Gold Certification
Coverdrone Specialist Insurance for £5m Public Liability insurance
Coverdrone Specialist Insurance for £5m Public Liability insurance

Media Support Services Reviews

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Avg. Rating
4 Reviews
UKbride 5 Heart Rating
EXCELLENT
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UKbride 5.00 Heart Rating
Kelsie & Andy
Kelsie Porter
We were fortunate enough for Media Support Services to capture our full wedding day from the beginning right up until the end. Throughout the day both Helen and Richard were by our sides offering support. They were so friendly and easy to work with. Both are true professionals and could not have been more organised or passionate if they'd tried. This shows in their fantastic work. We are so incredibly pleased with the results of our wedding video and cannot thank them enough for the special memories they have captured for us to keep forever. We would recommend them to anyone! From, Two very happy customers, Kelsie & Andy
UKbride 5.00 Heart Rating
Tracey & Stuart
Tracey & Stuart Denton
Helen and Rich were amazing! They were professional, friendly and interacted brilliantly with all our guests. Our footage is beyond what we imagined, absolutely beautiful and we’re so pleased with it. I would absolutely recommend these guys for any event that you want the perfect time capsule of. Thank you so much for what you’ve done to make our special day a constant memory. Tracey & Stuart
UKbride 5.00 Heart Rating
Christina & Harry
Christina Rose
I can’t recommend Helen and Richard enough. The wedding videos they created for myself and my husband are truly amazing. They listened to everything we wanted and were really supportive and helpful throughout the whole process. The value for money for the quality of footage we have is amazing. The video was with us just a few weeks after the wedding we really couldn’t have asked for more, they captured our day perfectly. After our wedding we unfortunately experienced a bereavement. I got back in contact with Helen and she managed to send footage of our friend we sadly lost. The was so thoughtful of both Helen and Richard and we are truly grateful. Definitely would recommend anyone who is wanting to capture such special moments in their life to treasure forever.
UKbride 5.00 Heart Rating
Lauren & Acea
Lauren & Acea Webb
We just want to say a massive thank you to Helen & Rick for videoing our wedding and being such a massive part of the day. Throughout the whole day, you made us feel so relaxed, yet you were so professional. We can’t thank or recommend you guys enough for everything! We love the teaser films, and we cannot wait to watch the final edit. You are a credit to the wedding industry, thank you again! Love from the new Mr & Mrs Webb x x x

Map

53 Hawthorn Bank, SPALDING, Lincolnshire, PE11 1JJ

Media Support Services

  • 53 Hawthorn Bank
  • SPALDING
  • Lincolnshire
  • PE11 1JJ
  • United Kingdom

Meet the Manager

Image of Key Person Helen Mitchell
Helen Mitchell

Hi, I am Helen, one half of Media Support Services, along with my husband Richard. Together with our colleague, Matt, we are delighted to offer our services capturing special memories for our wedding couples. Rich and Matt are our super-talented drone pilots who enable us to bring an extra special dimension to our wedding videos. The 4k cameras on our DJI drones enable us to film from heights and angles that are the envy of other photographers and videographers. In addition to our 4k ground-based cameras, we also use a variety of hand-held gimbals, which enable us to capture close-up and unusual angles, without being too obtrusive. I have over 20 years experience as a Project Manager, and so I work closely with our wedding couples to create a production plan that ensures we capture everyone and everything that is important to them. My aim is to take away any stress and worries from our clients and to ensure their day runs with ease and fun. We like to get to know our couples a little before the big day, so that we establish a good relationship which helps to ease any nerves on the big day. We also like to get a feel for the couple's friends and family to make the day run as smoothly as possible. We are proud of the feedback we often receive on the day, and in the reviews on our website and social media pages. We always work with at least 2 videographers on the wedding day, so that we can capture the day from the perspectives of both halves of the couple. Our couples are often quite emotional when they see the special moments that they would have otherwise missed. You don't have to take our word for it - just have look at the reviews from our previous clients. Please get in touch to discuss your requirements so that we can help to keep your special memories for prosperity. Best wishes, Helen