Hey everyone, I had what I thought was the ideal venue picked, I had emailed the hotel & discussed prices & was just waiting to get a day that both H2B & I were off work to go & get a good look round the venue. Was at a wedding fair today & the venue had a stand so I was all excited bout speaking to the woman I had been emailing & maybe try & sort a time to view, we went to the stand & there was 2 women there talking to another couple. To me the professional & mannerly thing to do would be 1 woman talk to the couple & the other woman excuse herself& come & help us, instead they ignored us for about 5 minutes, we just stood there looking stupid. It wasn't until the couple were ready to go & then 1 woman came to us & the other woman walked away to chat to ones at another stand. This has annoyed me & has actually made me reconsider my venue, am I being super sensitive or would this have annoyed you too?
You don't marry someone you can live with -
you marry the person who you cannot live without
~ Author Unknown ~
CommentAuthorMrsMoran
No definitely, you have a right to be cross, one of the women should definitely have come over to you when she saw you approaching! It doesn't give you the vibe that they'd do all they can to help you and go out their way for you and definitely it wouldn't give you a very good impression of them!! xxxx
CommentAuthorStephDobsonx
It'd have annoyed me hun, I'd have said something xxx
CommentAuthorBobsi
I know it can be really rude and frustrating but maybe something had been said that required both of them. I know that happens to me in work sometimes. Did you like the venue though or did that put you off?
X
Got together June 11th 2006
Getting married June 11th 2014
8 years to the day and I'll be Mrs T.
CommentAuthorsarah
It wasn't the most considerate thing to do, but perhaps they needed to talk to them together. Since you had only been emailing them it wasn't as if they knew who you were. If you have had face to face meeting previously then this lack of acknowledgment would be inexcusable.
I'd still arrange a viewing as it may be that someone else is actually in charge of helping you plan your day. If you go and still don't get a good opinion of them then maybe look at some others. You need to feel confident that you can work with the wedding co ordinator to make your big day perfect.
It's so frustrating isn't it when you don' t receive a good first impression.
Good luck hun and keep us posted xxx
29/09/2008 - The Day we met
12/11/2008 - When we decided to be more than friends
04/11/2012 - A proposal in Central Park NYC
08/11/2014 - The day we say I do!
CommentAuthorGlitterfairy
I would defo go and view still. Were these women the ones you had been emailing or just 'extras' sent to help at the fair? You might find it more professional at the actual venue rather than a couple of women stood behind a stall.
Our wedding day - 6 October 2012
CommentAuthorMrsMcculla2be
As others have said, id of been annoyed but i wouldn't pass up your dream venue on the attitude of one single representative. Still go and have a look and hopefully meet more friendly staff while there xx
Have 2 beautiful living children and one princess in heaven
Becoming Mrs Leanne Mcculla on 28 July 2016
CommentAuthorMrstalbot2b
I went to an fair last weekend at my venue was hoping to chat to the lady who would be doing the my flower in the package I got with the hotel every time I went to her stand she wasn't there and just photo albums of her work with her cards but I know as she worked in the hotel as well, as it was so busy I didn't get upset as am having an one on one meeting with her in few months which is so much better, I hate wedding fairs and people are fighting to talking to people and they alway busy. I say always book an one to one meeting to talk to them and see how you feel for then.
frist date:- 14th july 2009
bought our house:- 5th sept 2010
engaged :- 27th december 2011
getting married : 7th june 2014
CommentAuthorKistHall
The wedding organiser for our venue can be a bit of a pain to get hold of, but it hasn't put us off. We are going to have our meetings etc, and try to organise everything and if there are any problems from those, then we might have an issue, but at the moment it hasn't caused that many issues. So maybe give them a chance, not worth losing out on your dream venue for, might not really cause that many issues, just be a bit of an irritant, but in the grand scheme of things is it worth losing out on your venue for
CommentAuthorMrsMcK2B
The woman that walked away is the woman I was emailing & the woman that eventually spoke to us had just stood there listening the whole time the other lady done the talking, so to me she wasn't really involved in the conversation. I was really annoyed by this & was on the net last night looking at other hotels & have found a closer one that does fantastic packages. I'm seriously swaying towards them instead. Counting up from the best quotes I've been given I'm looking at 9 or 10k for my wedding but this hotel's platinum package is £7500, all that I'll need to buy us my dress & accessories & bm dresses. I may need to pay extra for a couple more bouquets & button holes but I think this may be a cheaper option. I'm so bad at decision making at the best of times & I'm so scared I'm going to make a wrong decision & wreck my big day :(
You don't marry someone you can live with -
you marry the person who you cannot live without
~ Author Unknown ~
CommentAuthorLauraJo87
It was unprofessional of them, but I wouldnt judge them just by that alone....
Go see both of the venues as planned, have a chat with the coordinators face to face and see what sounds best to you.
You really can't beat visiting the venue to get an idea of what you want...you may go there and fall totally in love with it, or think 'hmm, this looked better on the web...'
Hope you find the venue you want xx
My Beating Heart Belongs To You
30 August 2013
The First Day Of My Happily Ever After
CommentAuthorVelcro
I would have just waited, they may have both been involved in a conversation that required both of them, perhaps one of the ladies was asked a question and didnt know the answer to, so her colleague came to help, the other lady then wouldnt have just been able to walk away as I would find that rude. So naturally, she's going to be quiet at that time?
I'll admit I would have been agitated as Im the most impatient person ever, but there are many reasons why both women were needed at that one time. I wouldn't let that put me off, Id still go to view the venue, and if they just came across as generally quite rude I would probably reconsider myself, as you dont want to be working with people you're not keen on for the next 2 years
Wibbly wobbly, timey wimey
*Kelbel* is my wedding twinny!
CommentAuthorValentinaK
You don't know which staff they were for sure and whether they'll be your planners or not... If you love the venue, don't let them stop you but bear in mind that they may require more management than you expected or think is reasonable... decide if that's more important to you than the setting.
And we lived happily ever after!
CommentAuthorMrsMcK2B
The woman that was talking to the other people & then walked away is the wedding co ordinator for the venue as I had been emailing her in January & seen her name badge. Tbh I really have been put off the venue & I'm really angling towards this other hotel that does packages, money is a big issue for us & this second place look less of a deposit that the original place. I'm going to go & view them both then make up my mind. My h2b says he doesn't mind were we go, men! Lol
You don't marry someone you can live with -
you marry the person who you cannot live without
~ Author Unknown ~
CommentAuthorOfficially Mrs M
i think that you shouldn't make the decision on an individual, you should go and look at the venues and make your mind up from there, honestly all hotels look fantastic in pictures but when you actually get there you find things you don't like about it
8th September 2012 I married my best friend
1st September 2014 our little family grew by one
Women are made to be loved, not understood. - Oscar Wilde
CommentAuthorVelcro
I remeber being set on manchester museum (a different one to one ive booked) and on the pictures it looked fantastic - the price was mind boggling, but we still went to view it. And when we got there we were so underwhelmed. So Im glad we went to view it so at least we werent sat here thinking 'if only we could afford it' as it really wasnt worth what they were asking
Wibbly wobbly, timey wimey
*Kelbel* is my wedding twinny!
CommentAuthorMrsMcK2B
I'm going to view both & see how we feel about them before I make any decisions. My first venue is dearer than the second but has a reduced price for jan/feb weddings so I was thinking jan 15 to save money but if the second place has packages & is going to work out cheaper then I could have a summer wedding instead, but then I would like 2014 as I'm not sure I could wait til summer 2015! I hate decisions lol thanks for all your advice ladies, I love this site :)
You don't marry someone you can live with -
you marry the person who you cannot live without
~ Author Unknown ~
CommentAuthor*KelBel*
I think it was a tad rude but you have to consider the exhibitors don't always send the best ppl to the wedding fair, it's normally whoever they have free that day to do it, so definitely still go and look, hopefully you'll be able to deal with someone better on the actual day x
Velcro...my wedding day twinny! The Two Kel's!
Got engaged 14/10/12 in Central Park NYC!
Became Mrs Macdonald 13th September 2014
Mummy to 4 girlies and baby blue boy Due 10/05/2016
CommentAuthorTori
a similar thing happened to me at a fair but in respect of wedding dresses. They couldnt be bothered to give me their attention I couldnt be bothered to give them my custom.
If its your dream venue though you may need to reconsider x
CommentAuthorMrsMcK2B
Kelbel the lady that walked away is the venues wedding coordinator & the woman whom I'd been emailing. I'm tending to agree with you tori if they couldn't be bothered talking to me I couldn't be bothered putting thousands of pounds through their hotel. I think I have my mind made up anyway. By choicing venue 2 & going with their package I'm saving money & can get married in aug/sept instead :)
You don't marry someone you can live with -
you marry the person who you cannot live without
~ Author Unknown ~
CommentAuthorSianyCaitlin
We went to a wedding fayre at the weekend & were waiting at a stand to speak to a DJ (although we have one booked, we were just comparing!) & there was about 4 guys standing there, in a circle, just chatting amongst themselves for about 5-10 minutes, in the end we walked off, if they're not bothered about our custom, then neither are we! So I think you have every right to feel the way you do, you want to know that on your big day, people will be there when you need them & they'll be professional! xx
Got together 06/07/2009
Got engaged 16/07/2012
I marry my best friend 08/06/2014
Can't wait to be Mrs Sharp x
CommentAuthor*KelBel*
Well then I'm not sure I'd want to give them my business either then, I totally understand! Lol x
Velcro...my wedding day twinny! The Two Kel's!
Got engaged 14/10/12 in Central Park NYC!
Became Mrs Macdonald 13th September 2014
Mummy to 4 girlies and baby blue boy Due 10/05/2016
CommentAuthorLH
It sounds to me like you have the answer... go ahead and see them both before making your decision. I agree that comes across as rude, but perhaps there was a good reason. See both venues in person and follow your hearts x
CommentAuthornadia13
We looked at several venues which I rung up and made appointments with,as I also hate wedding fairs they scare me wiv all the people, u can't think or anything lol then I made a list of wot I liked or disliked about the venues and marked them out of 10.... Until we saw the venue that r we getting married in for real ( did love it years ago when I saw it online) we both knew that was the one!!! :0)
CommentAuthorceebelle1983
I think that is very unprofessional, and a little rude. But I wouldn't let it take away from the Venue itself. They probably spoke to lots of people over the course of the fair and know that most people are not serious about booking them. Go and visit the Venue. They'll be as nice as pie if they know they're getting a booking out of it ;)
CommentAuthorMrsMcK2B
Thanks for all your replies & I know what you are saying but 'everyone' is a potential customer at those things & you're there to impress & attract people to your hotel etc your are the face of the business & you're suppose to make people want for info & want you as a venue. I went to a wedding fair yesterday in the second venue I was talking about with the fantastic prices, the woman in there is lovely, really professional but friendly & you really relax with her. We booked out wedding for 27th sept 2014 :) x
You don't marry someone you can live with -
you marry the person who you cannot live without
~ Author Unknown ~
CommentAuthorMichelleB2b
Congrats MrsMcK2B, I think it sounds like you have made the right decision. At the end of the day how you are treated by people makes a huge difference. You don't want to end up having so much stress and hassle in having to deal with them if they are going to be like that as you are relying on them to deliver something so important. Me being me, I would email them and give them feedback on why you have booked another venue instead!
When me and my h2b were looking around venues we felt bad telling some of them after that we had picked another venue, some of the people who showed us around were just so nice! How people treat you makes a huge difference.