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Wedding Forum - HORRIBLE EXPERIENCE!!!...

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  1.  
    • beximo86
      CommentAuthorbeximo86
      Just marriedBadgeBadge
     
    So, despite having already booked in at 2 local bridal shops at the end of November I was walking past a local wedding shop and fell in love with a dress in the window. So, I nipped in to enquire about trying the dress on, booking an appointment or whatever it would take as there were also a few dresses on the rack which also caught my eye.

    And then the shop assistant made me feel like a big fat mess =( Not only was she very snotty with me in general (I got the distinct impression that she thought I was too poor to be in their shop) she not very subtly suggested that the dress in the window was the only size available at present and it simply wouldn't fit me. Now, I'm not an idiot. I'm aware that as a size 16-18 lady I'm by no means skinny. But the other shops I've been to haven't passed judgement on this, in fact they were welcoming and lovely and generally seemed to get caught up in the excitement of a bride booking in to look at dresses. That's without trying them on! But this woman just made me feel that I was too fat to be in that shop and looking at their dresses, so not only did I leave red-faced at the insult but also feeling deflated, rather fat and also worried that this is a reaction I'll get in November, so now I'm somewhat apprehensive about the appointments in November.

    Has anyone else come across this, or have I just been incredibly unlucky? =S x
  2.  
    • Whovianbride
      CommentAuthorWhovianbride
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    I had a experience like that in one shop, they were very unaccomidating , when i said what style i liked, they were like well none of thos will fit, while the majority of shops are open to you trying any even if it means just holding it on, so you can get a slight idea, I also got the whole, she seem poor look, yes im not massively rich, but my mums paying for my dress , so its there loss, was she just a shop lady or management, I would tell her what disgraceful service it was, or put a reveiw online.

    Members signature icon
    Met June 2009 on my Birthday,Met again July 2009 and got
    together, May 2010 Moved in,Jan 2011 got pregnant,
    August 2011 Got our own place, 2011 Had our Baby Girl,
    Dec 2011 Got engaged, July 2015 Getting married! Yay!
  3.  
    • Officially Mrs M
      CommentAuthorOfficially Mrs M
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    they don't deserve your business then hun. a lot of bridal shops will put you in the dress even if it is too small and hold it or secure it for you so you can see the overall look of the dress. Also a lot of bridal shops aren't bothered that you are large they will just be happy that you are looking with them.

    I was a 16-18 and i managed to try on all the dresses i wanted to apart from the tight fishtails but i didn't really want one anyway i just tried it on to say I've tried all the styles on. Ring round bridal shops and ask if they stock larger sized samples, they will be more than happy to help you.

    Members signature icon
    8th September 2012 I married my best friend
    1st September 2014 our little family grew by one

    Women are made to be loved, not understood. - Oscar Wilde
  4.  
    • SamanthaA83
      CommentAuthorSamanthaA83
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    That's awful!! She must have been having a bad day,I would definitely make a complaint!! In the shop where I got my dress they were so lovely and helpful,I felt so embarrassed about my post baby belly but she immediately put me at ease and kept telling me how lovely I looked,that's how they should be!! I wouldn't worry about your upcoming appts I very much doubt they will have the same horrible attitude. Good luck with your dress appts in November,try to just let her stupid comments and attitude go over your head and enjoy your dress shopping :) personally I think wedding dresses look better on curvier ladies anyway!! Xx

    Members signature icon
    05-12-2004 My big girl was born <3
    30-09-2009 My lil man was born <3
    23-03-2012 My baby boy was born <3
    26-04-2014 I marry the man of my dreams <3
  5.  
    • Glitterfairy
      CommentAuthorGlitterfairy
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    Well they just lost out on custom then. It's a shame that they made you feel like you did, but at the end of the day they are losing out, not you.

    Members signature icon
    Our wedding day - 6 October 2012


  6.  
    • CommentAuthorMattsBride
      BadgeBadge
     
    How rude!! This is why I'm absolutely pooping myself about trying dresses on !!
  7.  
    • PoPoem
      CommentAuthorPoPoem
      Just marriedBadgeBadge
     
    She wasn't very clever then was she! What a mean bit**....I don't understand people when they do that.

    Ignore her she is insignificant to you.

    I'd go in there though and speak to her manager or go on tripadvisa and write up your experience and to their head office.
    Its quite common though, I was made to feel I was cheap and not welcome. I think its standard lol
  8.  
    • *KelBel*
      CommentAuthor*KelBel*
      Is poweruserJust marriedBadgeBadge
     
    I think that's awful! What rubbish customer service, I don't think I'd wanna shop there anyway since she was obviously very bitchy about it!

    Members signature icon
    Velcro...my wedding day twinny! The Two Kel's!
    Got engaged 14/10/12 in Central Park NYC!
    Became Mrs Macdonald 13th September 2014
    Mummy to 4 girlies and baby blue boy Due 10/05/2016
  9.  
    • beximo86
      CommentAuthorbeximo86
      Just marriedBadgeBadge
     
    Well, she has cost the store my custom, and whilst my confidence in going to other stores waivered a bit on reflection I think that if they can create that sense of excitement and be so warm and welcoming about simply booking an appointment to try dresses on that I should feel pretty confident about going there on the day itself. Just trying to ignore the negatives and just carry on being excited about it all.

    And I have written a formal complaint to the store manager, going out 1st class post today. Let's see what happens there...

    =) x
  10.  
    • ~Beauty&TheBeast2Be~
      CommentAuthor~Beauty&TheBeast2Be~
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Looking at it from another pov, maybe she didn't mean for it to sound so bad?

    I can understand the whole not worthy of here, your too poor. I've had that! It's a horrible feeling.

    But if it was the last dress and only in that size atm, maybe she tried to put it across nicely that it wouldn't fit you, but it came out wrong. It's a difficult situation for her too, she probably felt rude herself trying to explain it's too small for you, and however she would of said it, it probably would of deflated you.

    However that's no excuse for snotty behavior.

    There are some wonderful plus sized dresses, and i think all dress shops should stock them! We noticed a couple of people having this trouble at a wedding fair we went to, they'd only bought size 4 - 14, lace up ones where fine, they could go to 20, but button ones, zips ect wouldn't fit all even if they liked the style.

    Hopefully you'll get an apology.

    Members signature icon
    *..Embrace Your Dreams..*
    ~We're All Mad Here~

  11.  
    • Becca
      CommentAuthorBecca
      Just marriedBadgeBadge
     
    oh my god, how horrible! poor you! ignore her, ive recently been dress shopping, im a size 10 but i have a bum, i tried a fishtail dress on that everyone (even all the assistants) but one liked, there was one particular assistant that turned around and bluntly said to me "you far to .. umm whats the word?.. Curvy on the bottom side for that dress, perhaps try something not so fitting, dont want to look lumpy and bumpy do we now?" ...
    i got changed, and walked out, she rang to confirm my second fitting, i told her to forget it.
    After that i tried another shop, the girls were lovely, made me feel so comfortable!

    dont be worried about the other appointments!

    I hope that shop apologises to you!

    xxx
  12.  
    • Bev
      CommentAuthorBev
      Just marriedBadgeBadge
     
    That's awful! I'm so sorry that your experience wasn't so pleasant. Don't be put off by one snotty shop, there are plenty of lovely ladies in different bridal shops that will be happy to fuss over you and your wedding dress :) xx
  13.  
    • sarah
      CommentAuthorsarah
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Unfortunately this is all to common. I think the best thing you can do in this situation is to spread the word about how they treated you. No bride should have to go through this.




  14.  
    • Becky1608
      CommentAuthorBecky1608
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    Wow that's awful! Sorry you had such a bad experience. I'd find out the make of the dress and try it on elsewhere xxx

    Members signature icon
    29/09/2008 - The Day we met
    12/11/2008 - When we decided to be more than friends
    04/11/2012 - A proposal in Central Park NYC
    08/11/2014 - The day we say I do!
  15.  
    • beximo86
      CommentAuthorbeximo86
      Just marriedBadgeBadge
     
    thanks everyone,
    I regularly pass one of the shops that I'm booked in for at the end of November so on a whim I went in and asked if there would be some plus size dresses available on the day for me to try on and explained what had happened. They were totally flabbergasted and very very lovely about putting me at ease. Not only do they have plus sizes available, but if I do like a dress in a zip back etc that is too small they basically hold it up on you to get you an idea of what it looks like and try their best to accommodate us 'bigger' ladies.I think the fact they the lady I spoke to was about my size helped.

    I think that the comment was especially hurtful as I've actually dropped a dress-size (and a half) within the past 5 months, not a great amount but it had really boosted my confidence and people had been commenting on how well I looked and that I had an hourglass figure that some were a bit envious of, so it took me off guard somewhat. But hey ho, onwards and upwards! x
  16.  
    • Velcro
      CommentAuthorVelcro
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    I'd of bleedin' chinned her, what a horrible snotty cow

    How dare people judge you like that. Reminds me of pretty woman where they are mean then she goes back with all her bags and rubs their noses in it lol. I hate nasty people like that

    Members signature icon

    Wibbly wobbly, timey wimey
    *Kelbel* is my wedding twinny!
  17.  
    • Princess2be
      CommentAuthorPrincess2be
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    i agree with Mrs Mann, they dont deserve your business.
    Look the dress up online and find other stockists of it.
    What an absoloute cow, you should make a complaint to her manager or something,

    xxx




  18.  
    • MrsA-J
      CommentAuthorMrsA-J
      Just marriedBadgeBadge
     
    Awr hun :( I had a similar experience. Im not a skinny Minnie either and I went into a shop (a month after having my daughter also so wasn't exactly at my best!) and the job assistant said "im afraid all our dresses wont fit you they are around 6-10. but we'll use our imagination shell we?"
    I felt patronised and very very big when she attempted to squeeze me into these tiny dresses. and the way she said "use our imaginations shell we?" grrrr gets me mad thinking about it.
  19.  
    • beximo86
      CommentAuthorbeximo86
      Just marriedBadgeBadge
      edited
     
    I can't believe that this isn't an isolated thing!! For anyone that has been in a situation like this I feel for you, it's such a rotten feeling on a day that should be special and exciting and make you feel good about yourself.

    Velcro - I was too upset to think of chinning in her, but now the temptation is unbelievable! haha

    I've written to the store manager and posted it a day ago with the last post, going to give them to the end of the week before I contact them if I haven't heard anything from them beforehand.

    And Mrs A-J, that is so mean! use our imaginations what a c0w!! x
  20.  
    • clairenina
      CommentAuthorclairenina
      Just marriedBadgeBadge
     
    I'm dreading going in dress shops for this reason. People should also not have to call to see if they have "plus sized" dresses like they are a freak of nature and not normal. The average UK size is a 16!! Customers, especially brides, should be treated like princesses. Not only are we buying something special for the happiest day of our lives, we are also spending alot of money. I also believe word of mouth is essential to the reputation of any business. If I have a bad experience, I will tell the world, by whatever means I can.
  21.  
    • NicolaG1
      CommentAuthorNicolaG1
      Just marriedBadgeBadge
     
    I feel so bad for you babe! Same thing happened to me in one shop (ish) she was soo rude to me, made comment about how I wouldn't have my skinny figure for long once I was married and generally just looked down her nose at me. Later that day I purchased a dress in another shop where
    I was treated with dignity and respect. I dont know why they think they can get away with it!! We are spending upwards of 300 to what? potentially 2k on these dresses...I think the owners of these shops would be horrified if they knew what brides to be were being treated like! Xx
  22.  
    • JosephJ
      CommentAuthorJosephJ
      Just marriedBadgeBadge
     
    I don't understand why people have to be so judgemental. I went with my female friend to a dress try on session, and she was the same to her ( she's a uk size 20) Everyone of every shape and size should be able to get married without other passing judgement on their size
  23.  
    • thefuture:Mrs_Hurren
      CommentAuthorthefuture:Mrs_Hurren
      BadgeBadge
     
    Oh dear what a horrible experience to have when preparing for a day that should be so happy.
    I really hope I dont experience anything like that I am very self concious of my body. No one should be made not to feel good enough or too large in any situation. Complain to the manager, if you think the reply you receive is not good enough ,contact your local daily paper too.
  24.  
    • CommentAuthorMattsBride
      BadgeBadge
     
    Actually laughed out loud at velcro's comment hahaha!
  25.  
    • *The NewMrsMalin*
      CommentAuthor*The NewMrsMalin*
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    Ahh that is despicable behaviour; I hope the manager gets back to you and apologises.

    Members signature icon
    Met in 2009
    Got together on12th May 2011, proposed on the 12th May 2013
    When you get knocked down; smile and pick yourself up again!
    Fight for what you believe in!
  26.  
    • Princess2be
      CommentAuthorPrincess2be
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Yeah, let us know how u get on hun Xx




  27.  
    • Kirsty
      CommentAuthorKirsty
      Just marriedBadgeBadge
     
    Some bridal stores are just horrible. I had one lady who was really brash and basically said I couldn't afford any of her dresses, and insisted she be in the chaning room as I got in and out of dresses (not just coming in to do them up) I felt so exposed and insulted. I must have tried on 30 dresses and then told her I actually liked a few but woukd never buy from her due to her attitude. She looked shocked but I dont think it will change anything.

    Well done you for loosing all that weight, you should be proud and dont let just one lady put a dampener on one of thee best parts of wedding planning for you!!
 

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