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  1.  
    • Annette
      CommentAuthorAnnette
      BadgeBadge
     
    I just discovered that UKbride has been charging me for Poweruser status for at least the last 3 months, but I am not registered as a poweruser :( Who do I talk to about getting my money refunded? Thanks!

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  2.  
    • x~Hails~x
      CommentAuthorx~Hails~x
      Ticker backgroundIs poweruserBadgeBadgeTicker foreground
     
    Hay hunni if you email IT Man our IT guy he will be able to tell you whats going on!
    His address is
    [email protected]

    Members signature icon
    UKBride moderator both on here and on facebook

    For it was not into my ear you whispered, but into my heart
    It was not my lips you kissed, but my soul.
  3.  
    • Annette
      CommentAuthorAnnette
      BadgeBadge
     
    Emailed, still having the same issue and no e-mail back! :(

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  4.  
    • MorgsysGirl(kempy)
      CommentAuthorMorgsysGirl(kempy)
      Just marriedBadgeBadge
     
    Annette depends when you emailed him hun, he is VERY busy and gets hundereds of emails a day so be patient hes a lovely guy and will sort it out as woon as he can x

    Members signature icon
    Married my soul mate 22-6-2012
    Conceived baby 3 on our wedding day!
    Due 15-3-2013 baby will join our two other beauties!
    So glad I'm finally a Morgan!
  5.  
    • x~Hails~x
      CommentAuthorx~Hails~x
      Ticker backgroundIs poweruserBadgeBadgeTicker foreground
      edited
     
    Usally this happens (pu status etc not showing up) when you change your settings? Have you got your profile set to private?

    Members signature icon
    UKBride moderator both on here and on facebook

    For it was not into my ear you whispered, but into my heart
    It was not my lips you kissed, but my soul.
  6.  
    • Annette
      CommentAuthorAnnette
      BadgeBadge
     
    I emailed september the 4th, which is over a month ago :/
    No, my profile should be public. I was a power user for a while but now I am not, but for some reason the fee has been taken out of my account every month but not given me the status on here :S The only reason I didn't notice sooner is it's an account I rarely use.

    Members signature icon
    Breathe in, breathe out...


  7.  
    • x~Hails~x
      CommentAuthorx~Hails~x
      Ticker backgroundIs poweruserBadgeBadgeTicker foreground
     
    try emailing J instead

    Members signature icon
    UKBride moderator both on here and on facebook

    For it was not into my ear you whispered, but into my heart
    It was not my lips you kissed, but my soul.
  8.  
    • Annette
      CommentAuthorAnnette
      BadgeBadge
     
    What's the email please? Thanks xx

    Members signature icon
    Breathe in, breathe out...


  9.  
    • lala "mod" bunni
      CommentAuthorlala "mod" bunni
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
 

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