I ordered the girl's dresses off ebay a couple of weeks ago and they arrived this morning. We were so excited, opened the parcel and got them out to try on. 2 of them were perfect, well, not quite what I was expecting but the girls loved them so no arguments from me. The other 2, I cried! One of them had a huge snag in the material and the other had an enormous black mark on the skirt :( The worst bit was we didn't even need to take the dresses out of the packets to see they were wrecked, whoever packed them must have known.
I'm so upset, wish I'd just gone to the sales instead. What makes it worse is that I got crippled on postage (they've come from America) and no chuffing way did it cost that much to post them out. Live and learn but there's no way I'd suggest using this seller to anyone :( xxx
It's right what they say
"The course of true love never runs smoothly"
But if it had been easy then we wouldn't love each other as
much as we do right now - 1 week to go :D
CommentAuthorEmsy5000
you need to send them back and get a refund!!!
Dyslexic
its spelt wrong
I No! I Now! I Know!!!!!
I am NOW MRS LONSDALE!!
CommentAuthorboo
oh no! can you get a refund on them from ebay? This is why I'm dubious about buying things that come from abroad
Can't wait to be Mrs Foster 21/06/2012 :D
<<< LOOK! ITS A DICTIONARY!!!!
I'll be 9 when I get married....
CommentAuthorRags
Oh no! Was there any warning that they might not be perfect. Are you covered by any ebay rules. Could you send them back?
I'm now a married woman
I have a gorgeous husband
Whats to do now
Theres no more wedding planning to do
CommentAuthorMadam Butterfly
Yeah don't let them get away with it, America or not they shouldn't send out things out that aren't right. Good Luck :)
You To Me Are Everything
The Sweetest Song That I Could Sing
Oh Baby
16th June 2012 x
You can open a claim - you need to contact the seller asap say your not accepting the goods in the condition they have been sent - take photos and file with ebay xxx
9th June 2012 when two worlds collide
The Crazy Cat Lady and the Transformer Man!
CommentAuthorLiz3yy
Name and shame!
Can't wait until the day I become Mrs. Johnson :)
CommentAuthor'ca'ca'ca
have you left a negative responce yet? report her to ebay? and demand a refund/replacement xxx
CommentAuthor'ca'ca'ca
raekim is right; take pics and mail to ebay <3 x
CommentAuthormitch2509
if i was you, if they wernt the ones you wanted in the first place i would send them all back and open a dispute! and clam for postage aswell then get you self to a shop called mon and ending in soon as the have some gorg dresses in the sale and there so so cheap my mam got a dress yesterday it was £180 and was reduced to £40 !!!!!
CommentAuthorKerrylou
I'm opening a dispute with ebay and paypal. I re-read the item description and they were described as shimmer satin, turned out to be polyester, it also says they're fully lined, they're so not! The only truthful thing they put in the description was 'new without tags' I'm beyond seething. Will name and shame on my wall, I'd hate for anyone on here to get duped :( xxx
It's right what they say
"The course of true love never runs smoothly"
But if it had been easy then we wouldn't love each other as
much as we do right now - 1 week to go :D
CommentAuthorLiz3yy
I'm so sorry for you, and hope you can sort things out :( x
Can't wait until the day I become Mrs. Johnson :)
CommentAuthorJilly17
You will be fine with Ebay but just be aware you will have to pay to return the items and you cannot necessarily claim this back. The Ebay standard will be to refund the cost and original postage. Just make sure you get proof of postage so they cannot claim you have not returned them. Good luck!
CommentAuthorNHR115
Aww hun I hope you get something sorted soon :( xxx
CommentAuthorGemmagem1987
So sorry to here that hun, hope you get it sorted out xx
Soon 2b Mrs Wynne
02/07/2011
xxxxx
CommentAuthorsbride
sorry to hear that hun, really hope u get a refund x
I am now Mrs Stacey Stiles and loving it!
CommentAuthorKerrylou
ryhope - when I contacted the seller I did actually say that I didn't expect them to pay what it cost me to return it, I know IF I'm forced to open a dispute that's what Ebay would say, but thanks for the tip ;) xxx
Just shows it pays to be a bit cautious. The silver lining is the girls get to go dress hunting again so they'll be chuffed :) xxx
It's right what they say
"The course of true love never runs smoothly"
But if it had been easy then we wouldn't love each other as
much as we do right now - 1 week to go :D
CommentAuthorruthie87
aww hope u get it sorted hun x
CommentAuthormitch2509
im sure ebay will sort it, there normal good with things like this
CommentAuthorButterflyDreamer
Sorry to hear that hun :( i hope you get it sorted, keep us posted won't you? xx
CommentAuthorchezrudda
sorry to hear this hun!!!! hope u get it sorted ASAP xx
Getting married at Langly Castle 23/3/12
CommentAuthorgreyarea
Hugs hun keep us updated
CommentAuthorKerrylou
So far haven't heard anything back from the company but I did say I'd give them until Tuesday morning before I really kicked off. Will keep you all posted xxx
It's right what they say
"The course of true love never runs smoothly"
But if it had been easy then we wouldn't love each other as
much as we do right now - 1 week to go :D
CommentAuthorTotallyLovedUp
oh hun thats awful! hope you get it sorted soon keep us updated xx
CommentAuthorlil miss sunshine
be careful because even they display an American number and prices most time they are based in China was considering one of these for my wedding dress but thought it be too risky....... and could not deal with the dissqapointment
hope you get something soughted
and now the next chapter
CommentAuthor'ca'ca'ca
hey hon, hows it all going? anything sorted yet? hope you're okay and that it all gets sorted :] <3 x
CommentAuthorKerrylou
Not heard back yet. They've got until I get home from the school run in the morning and then I'm unleashing holy hell on them!! xxx
Dress made in China, seller is Chinese, methinks they could well be based in China xxx
It's right what they say
"The course of true love never runs smoothly"
But if it had been easy then we wouldn't love each other as
much as we do right now - 1 week to go :D
CommentAuthorbecky -mrs firth
WAIT!!! damn did u hav 2 sign 4 them? if not ure best sayin u aint recieved them at all! cos paypal only cover u 4 undelivered goods!!!! i had teh same thing i bought sum ear rings n they came FAKE n i paid loads 4 them , rang payapl they cudnt do anything
Engaged 27th November 2010
Hen Do Newcastle 2nd June 2012
Marrying the man of my dreams 11th August 2012!
Honeymoon To Jamaica 14th October 2012
CommentAuthorKerrylou
I didn't have to sign for them but I've already emailed the seller to say I received them so I can't pretend they didn't come. Going to open a dispute with ebay if it doesn't get sorted, the dresses are faulty and I have photographic evidence of that, plus they don't match the description, ebay (theoretically) should wipe the floor with them.
It wouldn't be paypal that needed to deal with fake goods, it's ebay themselves BUT it only applies if they state it's the genuine article OR they use the brand name in the description but don't state it's a replica xxx
It's right what they say
"The course of true love never runs smoothly"
But if it had been easy then we wouldn't love each other as
much as we do right now - 1 week to go :D
CommentAuthorspooney24
Hopefully you will have no problems getting your money back Kerrylou and can then go on a shopping trip with your daughter and the rest of your flowergirls. I managed to get a refund when I received a 2nd hand mobile phone where the description didnt match the item ie condition wasnt good, scratched and cracked but advertised as nearly brand new so I would think ebay would defo side with you. When you open a dispute make sure you send copies of the photos you have taken as proof as this defo helps. Good luck. xx
26th December 2007 - the day I met my special man
8th August 2008 - the day he was mad enough to propose to me
24th July 2010 - the day I felt beautiful inside and out and
became Mrs Dickie for life. xx
CommentAuthorMrs Hinch2B
so sorry to hear this hun! hope you get sorted xx
Bridezilla.... Me?? I have no idea what your talking about!!
We met 30/01/2005 (H2B's Bday)
Got Engaged 23/07/2010 (My Bday)
Getting Married 08/06/2012 (can't wait to be Mrs Hinch)
CommentAuthorLittlegerald
Hey, I'm so sorry to hear you have had a bad experience with your flower girls dresses. I just bought my 2 nieces their flower girl dresses from an american store in LA they were shipped within 10 days and I am so pleased. I'll put a link on your wall xxx
CommentAuthorljeh92
I am so so sorry to hear this!! i really hope something gets sorted for you hun xx
Soon to be Mrs Laura Naylor !!
24th June 2011
CommentAuthor'ca'ca'ca
any news yet? hope ebay kissed their a55es!! Keep Smiling :D <3 xx
CommentAuthortoni400
im soo sorry dont fret too much put it down to experience and find some youll love xx
CommentAuthormomari
thanks for info,i wanna get dress from them now i changed my mind.you will get money back,i am sure but still its frustrating
CommentAuthorboo
Littlegerald...is that the store I'm thinking of in Van Nuys?
Can't wait to be Mrs Foster 21/06/2012 :D
<<< LOOK! ITS A DICTIONARY!!!!
I'll be 9 when I get married....
CommentAuthorMrs Steer
hoping Ebay sort it for you, dont see why they cant. xx
Is now happily married to my gorgeous man
11-06-11
CommentAuthorSoon2beMrsHall
OMG kerry i cant believe that. Have you heard anything yet
Cant wait to to marry Martyn
Wishes the wedding would come faster
XxX
CommentAuthormitch2509
you herd anything hun !
CommentAuthorKerrylou
Thanks littlegerald, I'll definitely have a look xxx
Well, got an email from them asking for pictures of the faults, which is fair enough. I've remained firm and said I want a refund and if I don't get it then I'm going to war with her. I'm still so bl00dy angry, want to knock the silly cow from pillar to post *grrrrr*
Ladies, take my advice - do NOT buy any of you wedding/party dresses off ebay, more trouble than it's worth :'( xxx
It's right what they say
"The course of true love never runs smoothly"
But if it had been easy then we wouldn't love each other as
much as we do right now - 1 week to go :D
CommentAuthormomari
not all like that kerry .i bought a wedding dress and its stunning
CommentAuthorKerrylou
Maybe an overreaction on my part momari but I seriously wouldn't recommend buying dresses as important as a wedding dress or bm/fg dress internationally over ebay now :( xxx
It's right what they say
"The course of true love never runs smoothly"
But if it had been easy then we wouldn't love each other as
much as we do right now - 1 week to go :D
CommentAuthornickers
tbh hun i would have opened a dispute straight away as they are not as described that is a good reason good luck hun give them holy hell xxx
MRS RICHARDSON HERE
LOVE MY LITTLE FAMILY MY GORGEOUS SON
AND HANDSOME HUSBAND XXXX
CommentAuthorbecky -mrs firth
i wudnt buy off ebay oif it came from china onyl from uk! and that will b pushin it
Engaged 27th November 2010
Hen Do Newcastle 2nd June 2012
Marrying the man of my dreams 11th August 2012!
Honeymoon To Jamaica 14th October 2012
CommentAuthorlovelylainee
best of luck getting it sorted chick - can be a bugger but my bro managed to sort his problem out with an american seller who failed to declare there would be a customs charge so it is possible and i hope you get the refund you deserve after them sending that xxx
I married the love of my life 23/06/2012
Our little boys are so cute!
CommentAuthorKerrylou
She's agreed to refund the cost of the dresses plus original shipping costs which is excellent news!
The cheeky mare had the nerve to try and blame her suppliers for sending poor quality dresses even though they came direct from HER warehouse, then she had the cheek to accuse me of allowing the girls to wear the dresses otherwise I wouldn't have seen the faults. Once the money is safely back in my paypal account I'm going to make a formal complaint to Ebay, I fear if I do it now and they approach her she'll try to withold the refund. I'm still really angry with her BUT I got the result I was after so can't grumble too much! xxx
It's right what they say
"The course of true love never runs smoothly"
But if it had been easy then we wouldn't love each other as
much as we do right now - 1 week to go :D
CommentAuthorkrisw86
glad to hear u got the result u wanted hun. im glad i decided against getting my bridal party dresses from ebay. hope u find the ones u want hun x
CommentAuthorbiochrissy
thats so awful, glad your getting somewhere with it now tho, fingers crossed the money makes it back to you and ebay can do something about her dodgy goods xx
Mrs Colegate, Minty's other half hehe
So proud to now call myself Seans Mrs Colegate
11.08.12