Wedding Forum - They advertise one thing but only offer another

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  1.  
    • Shazk
      CommentAuthorShazk
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Me & H2B dont want a formal wedding breakfast and after finding a venue 45 minutes from wehre we live ont he internet that advertisen the following "We have no standard wedding packages, all our weddings are tailor-made around your dream of your perfect day. We work with you to meet your vision within your budget. We are flexible on how you use the hotel and grounds We never forget that this is your day, and as such, our flexibility and attention to detail will ensure we deliver your perfect wedding - a day to remember"

    This made us think FAB we can have a hot bufett, Carvery or BBQ style thing HOWEVER....
    I sent them an email explining this is what we were looking for and asking if this was possible, called and spoke to the co-ordinater for about 30 minutes about things and she said that she would need to check with the manager regrding this but it may be possible.

    Well last night i had an email from them "Unfortunately we are also unable to provide a buffet or hot carvery for a Wedding Breakfast at the hotel, we can provide the formal Wedding Breakfast and Evening Buffet of Ham Baps "

    SO annoying this is not what they advertise at all and my prfect wedding doesnt include a formal meal so why say they are flexible and are tailormade around our dreams!!!!

    lets hope my other choice is nice and will offer what we want if not we have to start looking all over again and the way it going will be looking forever!!!

    Members signature icon
    Away with the flutterbys xxx


  2.  
    • MrsWright290912
      CommentAuthorMrsWright290912
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Fingers crossed for the next one. Very naughty of them to say one thing and mean another!

    Members signature icon
    I really did marry my Mr Wright and we had a nice day for a
    Wright wedding!
    Mexico for our first anniversary
  3.  
    • susan1990
      CommentAuthorsusan1990
      Just marriedBadgeBadge
     
    i would send them an email back and say that its false advertisement....you could get on to trading standards x
  4.  
    • Shazk
      CommentAuthorShazk
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Susan funny I was just saying to Nina that I feel like sending letter of complaint.

    They have since emailed me and said they have purchased antoher hotel in the same area they they would be able to meet my requests but that was damaged by flood in july and so they are going to do major referb so wont be able to seee it till its all doe etc which doesnt really help lol x

    Members signature icon
    Away with the flutterbys xxx


  5.  
    • AmyP7
      CommentAuthorAmyP7
      Just marriedBadgeBadge
     
    Yeah it's false advertisement. I can't believe they are saying that but then when you ask them saying they can't do it. Fingers crossed the other hotel is perfect x x

    Members signature icon



  6.  
    • Sam
      CommentAuthorSam
     
    liars!!! How annoying, I hope your next venue works out.
 

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