I set my heart on a venue recently & all planning was going well, until I received this by mistake. The lady in question realised her mistake & tried to recall the message but it was too late.
I'm actually really hurt by what has been said here, I'm sure this kind of thing happens, but to be made aware of it in this way has really put a downer on everything. My partner & I have no had to go & tell our families why we can't marry at this venue, I'm gutted!
Has this ever happened to anyone & what did you do?
On 3 May 2012, at 20:39, <*****+++++++++++++.com> wrote:
Hi Carlo
I need your advice on this wedding, I know this probably doesn't sound very nice, but I am trying to put this wedding off as I don't think they are the type of people that we would want to have at ***** Park.
I spoke to the Bride yesterday as she was enquiring about availability, and I have put her off for now by telling her the dates that she is looking at are not available, but she has asked me if I can get back to her with available dates around end of June beginning of July 2013.
Help!!!
M******
We've had an apology now & to be honest could probably get a discount on the wedding, but we wouldn't want to marry in the company of people who make judgements like this.
Sorry to post this but I had to get it of my chest, we are far from undesirable characters, but it makes you think when viewing venues Xx
CommentAuthorInDreamland
OMG hun! that's terrible! I'm disgusted! You could so do something with that e-mail! Can you imagine that being leaked to the public!
I'd be spitting mad and also insulted!!
Noticed it's ******* Park. Wondering what area it's in ...........my venue is Something Park! Don't recognise the names though xx
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
CommentAuthorJill
Oh my god that's shocking! Feck them hun and take your money elsewhere. She's just completely tainted it. How dare she judge you - isnt your money as good anyone elses? Cheeky cow :( x
29th September 2012
Cant wait to be Mrs D!
CommentAuthorBlushingbride2b
Hi, all I can say is OMG!!!! I cannot believe this venue have said this! I would tell them they can shove their venue you and your money are too good for them, then take it to the press!!! This is absolutely disgusting, I would be gutted if I read something like this too. Sorry, I'm just really shocked that such snobbery exists in this day and age! (((hugs))) xxxxxx
CommentAuthorInDreamland
Ummmmm, my venue is in Hertfordshire, just by Watford ..........down the road from The G****e xx
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
OMG that is terrible! have you informed the venue you have got this? I would be going straight there and demanding an apology and any money back you may have paid! This also happened to another bride on here cant remeber her name but if you look back over the the last 3 pages youl find it, i think her thread was called: "cant believe the venue has done this" or something like that
CommentAuthorAtaraxia
Oh my god that is actually appalling I would be taking this to the papers, absolutely ridiculous behaviour from so called professionals and the second case on the forum this month.
Got married 27th June and blessed on July 5th 2012
Finally Mrs M :3
Love, love... Here we are.
CommentAuthorClareS
oh my god! that's horrible! Who is Michele? if she's not the big boss I'd demand an appointment with them and make them grovel for your custom. How dare they treat people like that. At the end of the day one persons money is the same as anyone elses. These places that think they're above everyone else really annoy me x
CommentAuthorlows
OMG this is aweful!! What does she mean by the "not the type of people that we would want to have at ***** park"? Who is she to say who can and cant pay for their services!!!!! If i was you hun i would see this a a lucky escape, imagine you had recieved this after you had booked and paid for this venue. I would also send back and a very strongly worded email and write up a negative review about the venue on the web.
Hopefully your venue is out their and you will find it and it will be even better than this shocking venue. xx
CommentAuthorMrs P*R*C*2013
Dreamland, it's ok, I think I know your venue, you're safe, this ones just over the Hertfordshire border in Buckinghamshire. If any brides want to know the venue, let me know & I'll post on your wall.
I'll be going to every paper I can find I think, any help with that would be appreciated! It's a horrible feeling, knowing people think badly of you xx
CommentAuthorInDreamland
Oh Phew, thanks hun, sorry, didn't want to sound selfish but was worried it was my venue, beginning with H .......... if it was them I would have been really shocked and disappointed as they are fantastic! I'd highly recommend them! Come to my venue hun! You'd be welcome there!
Go to the Watford Observer and other local papers, that's where you'll do the most damage.
It's disgusting!
xx
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
CommentAuthorCaitlinD
I cannot believe they would even write this - even to someone within their company!! If I were you i'd take my wedding elsewhere AND let everyone know about it! You say you could probably get discount but would you actually want to spend a penny of your hard earned money to a place like this?! Xx
CommentAuthorInDreamland
edited
Ok, I know where it is! Begins with an S........... ?
Not hard to work out, googled wedding venue bucks Park ...........wedding coordinator is called Michelle ..........I should be a detective.
Stuck up that's all I can say! To be honest it's the kinda place we wouldn't want to go to as they're just pretentious!
xxx
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
CommentAuthorMrs P*R*C*2013
You're not selfish at all Dreamland, I want to warn anyone who is potentially getting married there as much as anything else.
Lows, thanks for suggesting writing bad reviews, I never thought of that, I'm still a bit rumbled by it all.
Michele (I've deleted her surname obviously) was the wedding coordinator, apparently she's a snob lol!
They were charging a silly amount of money & we didn't say at any point they were expensive, even when they told us the ground fee for a firework display would by £1000, with the fireworks on top! My first thought is we must be really bad for them not to want our money, but I'm over that now, just angry xx
CommentAuthorInDreamland
I'd be furious hun! Seriously, come to my venue, they'll treat you both like royalty there and I bet for a lot less money! No fireworks allowed though I'm afraid, I did enquire.
Think S ......on Trent ..........S.............City? Am I right?
S ........Park?
xxx
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
CommentAuthorMrs P*R*C*2013
You got it Dreamland, I didn't want to openly name & shame on a public forum, but people need to know.
I have close friends that play golf there, they have moved clubs now :) xx
CommentAuthorBrideInTraining
omg!! that is horrific! id go mad xx
CommentAuthorMrs P*R*C*2013
Where is your venue Dreamland? Xx
CommentAuthorInDreamland
We're not naming ;)
We're certainly giving all the hints though.
I'm so angry for you as I know how I'd feel if it had happened to me! As far as I'm concerned, if people want to have a wedding somewhere and can afford it, that's all that should matter surely?
How much were their packages just out of interest? I ask because they're a golf club so you'd have strangers milling around your wedding venue. Mine is exclusive use of the house and grounds. xx
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
CommentAuthorcford20
You'd think they'd say yes to get business. That is terrible. I hope you get more than an apology
CommentAuthorMrs P*R*C*2013
Oh & I only got an apology from management & not the coordinator directly xx
CommentAuthorInDreamland
Ok, I've just looked at their site properly and seen the 2013 per head cost .............my venue is way way way cheaper!!!! xx
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
CommentAuthorInDreamland
What did they say hun?
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
CommentAuthorXbox widow
You should take this to the top management and wipe the floor with the underling that has made these judgements about you. You could get a very big discount by taking this to the top, I know you just feel you dont want to have your reception at this venue but that is just the opinion of one unprofessional woman. It does'nt mean the rest of the staff feel the same as her and she may be relieved of her position if you take this higher. I would speak to who ever is in charge show them the email and see what response you get if its not what you want to hear then go public but at least give them a chance to put this right first you could save yourselves a fortune and have a lovely reception at their expense.
CommentAuthorMrs P*R*C*2013
This is what angers me more Dreamland, she'd emailed my with a bespoke package....THEN decided we're not worthy!
It's was £265 pp. I know it's a lot but we weren't having a huge wedding party.
Thanks cford, only one apology though & not from the coordinator in question! Xx
CommentAuthorMrs P*R*C*2013
Hi Xbox, it went higher & apparently had a disaplinary, but appealed!
Thing is the email implies that the whole venue do this 'picking & choosing' because she is asking the advice of the management. If it was just her opinion I don't think she would be asking the managements advice. I may be being harsh & still seeing red a little but that's how I feel xx
CommentAuthorInDreamland
Hun, they are disgusting, cretins! Can't think of another horrid word to describe them.
They certainly don't deserve your money, not even if they heavily discount it now. It will always be at the back of your mind.
I suggest shopping around at other venues.
Plugging mine to you .............they're brill, know how to treat their customers and good value. If you want somewhere on par with S Park, try The G***e, H2B and I went for lunch there after we'd visited our venue to meet photographers, it's nice there, rather posh, 7 wedding function rooms ............you might like it.
xxx
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
CommentAuthorMrs P*R*C*2013
I'll post the apology on your wall if you wanna see it Dreamland because it's get the venues logo on & I don't want that flashing all over.
It basically states that *the venue* don't discriminate & welcome all backgrounds.... To me that just rubbed salt into my wounds! Xx
CommentAuthoralmost a year wife!!
thats awful! id ring her and say "hiya love its so and so and i have two words for you.......F*** you" and put the phone down- how dare they speak about someone and make judgements.....so snotty....
Ill marry my hero
CommentAuthorMrs P*R*C*2013
What's your venue Dreamland, I'm trying to go through them all & fill the gaps lol xx
CommentAuthorInDreamland
I'll post my venue on your wall hun as I don't wanna get in trouble for advertising. xxx
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
CommentAuthorInDreamland
You need to accept my friend request hun before I can post to your wall xx
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
CommentAuthorXbox widow
Well in that case give them as much bad publicity as they can handle because if the management are as vile as her then they deserve it. You would'nt want anyone else to be treated the way you have would you.
CommentAuthorMrs P*R*C*2013
Oh sorry babe, will do xx
CommentAuthorInDreamland
Have posted on your wall hun xxx
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
CommentAuthorInDreamland
"don't discriminate & welcome all backgrounds" ..............I find that incrediblly rude and patronising! I'm so angry for you right now! xx
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
CommentAuthorRaggedyAnne
This is disgusting, and you are the second person in as many weeks that this has happened to.... Who was the other bride that had an email sent to her by mistake?
how DARE they even guess what 'your background' might be.......whats your background got to do with it? and who the F*** is she to judge you?
I can resist anything but temptation
CommentAuthorKellyN29
I hate snobs, surely any person work in hospitality shoudl be friendly and trying to make your day the best it can be. I hope you find somewhere else and have a day better than you imagined in the first place
CommentAuthormillz090
That is disgusting and im shocked... well done for going to the top dog but i wouldnt want my wedding recpetion there now if they paid me. You would think they would want money and people in their venue for future business....
My brother and his now wife went to view a manor house near us and they had a good budget, walked in the women looked them up and down (they are both 23) and said 'before i waste my time with you both, the minimum package is £12,000, can you afford this?' My brother was not impressed so his reply was 'thats under our budget so quite comfortable to continue but unsure if it will meet your high standards yet?' the house was stunning and they could afford it but on the grounds on the snobby, rude woman they didn't book but made her show them around twice....
Finally marrying the love of my life !!
10th August 2013 - 9 years to the day we met !
CommentAuthorMrs S
oh my absolute fecking god!!! i am fuming just reading this! if it was me i would be round there with the e-mail printed off for all to see & all the people there to see just what goes on behind there backs...... im gona go & have a coffee to calm down & i strongly advise you go to ALL papers available to you, local or not hun x x
CommentAuthorroberta90
This is absolutely disgusting, how dare they say that!! Her opinions mean nothing she is merely the dogsbody taking bookings, how dare she judge you like that. Take your money elsewhere, it is their loss, i'm sure you will find another fabuolous venue. I agree with the other b2b's that say go public!! Make sure they never ever forget this!!
x
CommentAuthorx~Hails~x
OMG! That is really shocking and really unprofessional weather she sent you it by mistake or not WOW is all I can say
UKBride moderator both on here and on facebook
For it was not into my ear you whispered, but into my heart
It was not my lips you kissed, but my soul.
CommentAuthorB2B2017
I would be fuming if this happened to me!!! How judgemental and completely out of order! I would NOT be giving them my money now If it were me and I would most certainly make a complaint!
Sarah x
Planning to perfection
CommentAuthorShirleygirly
I would definitely be making that public. These venues need to realise that they can't treat they're potential customers like this. Your wedding would have been paying that snotty cows wages so she has no right to judge. Who the hell is she to decide that you are not the right sort for that venue. Unless you turned up looking like Waynetta Slob and left with a bag full of nick nacks that you lifted during the tour then she might have some right to judge. Personally, I'd be concerned with her organisational skills if she can't even manage to send an email to the correct recipient.
Get it in the papers and warn other brides that your character and "background" will be judged during the tour.
I can't wait until 29/06/2013
The day I marry the man of my dreams!
CommentAuthordolphin
This is absolutly disgusting, how flippin dare she the stupid stuck up snobb, id have the email printed and put in every paper, put a bad review on their site and all other sites it was advertised on i.e. wedding sites, golf sites etc. I feel so angry reading this. They wouldnt get my money now if it was me, Id go somewhere else where i know id be welcome no matter what. x
cant wait to marry the man of dreams 18/5/2013
The first time was a rehursal, this time its for life.
CommentAuthorxbeckix88
WOW how rude! Id be fuming!!!! who does she think she is to make a judgement like that! Id be reviewing them on trip advisor and go to the local papers!
CommentAuthorMrs brown - 19/08/12
O....M.....G!!! I'm shocked!!! How rude!! I would be going to trip advisor and reviewing them to be honist!! x
CommentAuthorKate4
That's dreadful. Can't believe that. I echo everyone else's sentiments. Give em hell Mrs C. X
CommentAuthorOfficially Mrs M
this is disgusting and i am so glad your not going to get involved with this venue this is dispicable behaviour and the co-ordinator should be jumping at the chance to take on another wedding not putting you off!!!!!!!!
name and shame with the press and also ask for an aplogy from the co-ordinator and ask for heads to roll as its disgusting that she can even write an email like that!!!!!!!!!!!!!!
i'm fuming for you!!!!!!!
8th September 2012 I married my best friend
1st September 2014 our little family grew by one
Women are made to be loved, not understood. - Oscar Wilde
CommentAuthorJoanna
Omg I can't believe this! This is absolutely disgusting, I can't believe how rude and nasty some people can be! They definitely don't deserve your money! Was this the manager or wedding co-ordinator? If it was the wedding co-ordinator, report this to the higher management! If it was the manager, send this to the press! People shouldn't be allowed to get away with being this rude! Xxx
The greatest thing you'll ever learn
is just to love and be loved in return