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  1.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 1st 2015
      Is poweruserJust marriedBadgeBadge
      edited
     
    We paid a small deposit on a local florist last year but since then, she's closed her shop and is now working from home. To her credit, she did tell us this when we met her and before we paid a deposit but now, it's increasingly difficult to get hold of her. I emailed her back in December saying in the new year we'd like to pop by to go over exactly what we'd like but no reply. I then phoned to speak to her and no reply so I've left a couple of messages with no response. I emailed again on 23rd Jan but again there is still no reply. We also popped round to her house but there was no-one there last week so I phoned my Grandma today (lives in the same town, sees her quite a lot) to see if she knew anything and has said that she hasn't seen her recently when normally she bumps into her regularly! We would expect some sort of reply given that we've tried to contact her particularly as we are booked out pretty much every month so time is limited so we are both getting a little concerned understandably. We've looked into local florists in case (not contacted them yet though) we are going to need them but what do you suggest we do? Thanks x

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  2.  
    • InDreamland
      CommentAuthorInDreamland
      Got married 7 years ago
      Posted: Feb 1st 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Oh dear, I hope she is okay, not ill or maybe she's on holiday?

    Pop a note through her door and give her a deadline to get back to you by. Do you have a contract agreement? Also send her the same message by email to make sure she gets it.

    Members signature icon
    Married the love of my life on Saturday 11th May 2013 xxx
    Had our dream perfect honeymoon in Hawaii!

  3.  
    • Flossie
      CommentAuthorFlossie
      Got married 4 years ago
      Posted: Feb 1st 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    I would be tempted to just cut your losses and go with someone else. There is only so many times you can try to contact someone.. It's not even your place to chase her, if your custom is important to her she should respond in a timely manner! She might have a good reason but that doesn't help you.

    You just don't want to leave it too late and end up struggling to get hold of flowers because every one else is booked up. X

    Members signature icon
    Happily married
    18th June 2016
    xx
  4.  
    • Glitterfairy
      CommentAuthorGlitterfairy
      Got married 8 years ago
      Posted: Feb 1st 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Maybe she is in her hols, now you e asked your nan if she has seen her around she will keep an eye out, if she sees her she can let you know. If not, maybe have in the back of your mind that you will need to go elsewhere, but I would certainly look into claiming the money back from her if she makes no contact,

    Members signature icon
    Our wedding day - 6 October 2012


  5.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 1st 2015
      Is poweruserJust marriedBadgeBadge
     
    We only paid a £10 deposit so that is something we could avoid to loose but we are concerned. We haven't heard anything since the beginning of December which is about 2 months now so it's a very long holiday if so! We've tried all the usual channels so we are having a look at others but there's not many that are local due to being in the countryside :/

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  6.  
    • DonnaH39
      CommentAuthorDonnaH39
      Got married 5 years ago
      Posted: Feb 1st 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    I hope she is okay


    I would start looking into other options if I were you though, it doesn't really fill you with confidence. I have contacted my flower lady today and our transport and bearing in mind it is a Sunday they have both replied straight away.




  7.  
    • Glitterfairy
      CommentAuthorGlitterfairy
      Got married 8 years ago
      Posted: Feb 1st 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    That's fortunate it is a small deposit and can be lost if need be. Try to make further contact in case she has issues of a personal nature, if she does not then maybe look elsewhere

    Members signature icon
    Our wedding day - 6 October 2012


  8.  
    • InDreamland
      CommentAuthorInDreamland
      Got married 7 years ago
      Posted: Feb 1st 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Lucky its a small deposit.

    Members signature icon
    Married the love of my life on Saturday 11th May 2013 xxx
    Had our dream perfect honeymoon in Hawaii!

  9.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 3rd 2015
      Is poweruserJust marriedBadgeBadge
     
    Still no contact from them so I sent off emails to 5 local florists this evening. Less than half an hour since I emailed them all and already we have had one come back to us arranging a consultation and going away to look at costings for us. That's more like it! If she gets back to us (which I doubt) by the end of February then we'll see but I don't think she will unfortunately :/ Right decision to look into alternatives?

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  10.  
    • ElizabethF49
      CommentAuthorElizabethF49
      Got married 5 years ago
      Posted: Feb 3rd 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Aww catherine thats rubbish, hope you find a new one you both like and can give you a good price

    Members signature icon
    After 7 years and 11 months he proposed to me 18.10.13
    Our son is 5 years old and our world
    Getting married 15.08.15.
    Life hasnt been easy but we have each other :)
  11.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 3rd 2015
      Is poweruserJust marriedBadgeBadge
     
    Yeah it sucks but luckily there are others around thankfully. The one that has replied is in my hometown and helpfully based on the same road as my parents house!

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  12.  
    • DonnaH39
      CommentAuthorDonnaH39
      Got married 5 years ago
      Posted: Feb 3rd 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    I think you have def done the right thing looking for alternatives. The fact that there aren't many around where you are only means that the one's there are less likely to be available the longer you leave it.




  13.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 3rd 2015
      Is poweruserJust marriedBadgeBadge
     
    That's what I thought really. In the 20 miles radius going north, south, east or west, there are only 5 so we need to step on it if this falls through!

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  14.  
    • Glitterfairy
      CommentAuthorGlitterfairy
      Got married 8 years ago
      Posted: Feb 3rd 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Well done on the searching, let's hope you gave more luck this time

    Members signature icon
    Our wedding day - 6 October 2012


  15.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 3rd 2015
      Is poweruserJust marriedBadgeBadge
     
    Got another two replies so that's three out of the five so we should be ok hopefully :)

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  16.  
    • Glitterfairy
      CommentAuthorGlitterfairy
      Got married 8 years ago
      Posted: Feb 3rd 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    That's good you are getting replies from people so quickly.

    Members signature icon
    Our wedding day - 6 October 2012


  17.  
    • DonnaH39
      CommentAuthorDonnaH39
      Got married 5 years ago
      Posted: Feb 3rd 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    I think it's amazing how quickly people get back to you these days, it's amazing how people who are bad at contacting you manage to run businesses




  18.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 3rd 2015
      Is poweruserJust marriedBadgeBadge
     
    It is - some are great but others, oh dear is all I can say!

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  19.  
    • Flossie
      CommentAuthorFlossie
      Got married 4 years ago
      Posted: Feb 4th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    You've definitely done the right thing. The original lady might have a perfectly legitimate reason, but without any contact for her, how is that supposed to help you or settle your nerves? x

    Members signature icon
    Happily married
    18th June 2016
    xx
  20.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 4th 2015
      Is poweruserJust marriedBadgeBadge
     
    Sometime interesting came to light this morning from one of the other florists - she couldn't do our wedding but recommended a freelance florist with the same name but with completely different phone number. Coincidence? It's certainly not helping my nerves! In our area, it seems a bit off given how few people are around :/ x

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  21.  
    • AprilS61
      CommentAuthorAprilS61
      Got married 5 years ago
      Posted: Feb 4th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    I hadn't seen this earlier, so I would have agreed to look elsewhere while being concerned regarding your original florist.

    Although, how very strange?! Maybe you should give her a call and find out! X

    Members signature icon
    Mr & Mrs Swan 04/04/15


  22.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 4th 2015
      Is poweruserJust marriedBadgeBadge
     
    I did think about that but I wouldn't recognize her voice and don't want to sound accusing or nuts!! x

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  23.  
    • AprilS61
      CommentAuthorAprilS61
      Got married 5 years ago
      Posted: Feb 4th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    haha fair enough! Maybe just give her a call anyway for a wuote in general or text and ask, even it's it's not her she would understand you asking and probably do the same! X

    Members signature icon
    Mr & Mrs Swan 04/04/15


  24.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 4th 2015
      Is poweruserJust marriedBadgeBadge
     
    Got an email back from another florist - with everything including more than we asked for at original florist (£400), we've got a £262 quote!

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  25.  
    • Glitterfairy
      CommentAuthorGlitterfairy
      Got married 8 years ago
      Posted: Feb 4th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Ahhhh that's fab, you going to wait the others to come back before agreeing with it?

    Members signature icon
    Our wedding day - 6 October 2012


  26.  
    • Teresa
      CommentAuthorTeresa
      Got married 5 years ago
      Posted: Feb 4th 2015
      Just marriedBadgeBadge
     
    oh wow! thats great, i would just go with that then as its saving you a fortune :) and you have contact which is good x
  27.  
    • KatieH
      CommentAuthorKatieH
      Got married 4 years ago
      Posted: Feb 4th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    The new quote is fab. You've Def done the right thing looking elsewhere, it's stress you don't need leading up to your wedding x

    Members signature icon
    Met in 2007
    Started dating in 2009
    Got engaged in 2014
    Became Mrs Holme 11.06.16
  28.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 4th 2015
      Is poweruserJust marriedBadgeBadge
     
    We are waiting until the end of the month and then decide as we've had several others come back to us but I would say we will be going elsewhere. My Grandma was surprised when I said she hadn't bothered to get back to us. It's a shame really as she's really good but we can't be doing with this! x

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  29.  
    • WelshBrideBethan2015
      CommentAuthorWelshBrideBethan2015
      Got married 5 years ago
      Posted: Feb 5th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    I think giving it to end of month is sensible and having other options is good. Really hope they get in touch :)

    Members signature icon
    Somehow always connected , finally became friends .
    Friends became soul mates :)
    Engaged 6th July 2013
    <3 <3 Married my best friend 11/7/2015 <3 <3
  30.  
    • Flossie
      CommentAuthorFlossie
      Got married 4 years ago
      Posted: Feb 5th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Oh wow that's a fab quote. Maybe a blessing in disguise that she seems to have gone AWOL x

    Members signature icon
    Happily married
    18th June 2016
    xx
  31.  
    • InDreamland
      CommentAuthorInDreamland
      Got married 7 years ago
      Posted: Feb 5th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Sounds like things are coming together, hope you can book someone else, especially that one with the lower quote.

    Members signature icon
    Married the love of my life on Saturday 11th May 2013 xxx
    Had our dream perfect honeymoon in Hawaii!

  32.  
    • KatieH
      CommentAuthorKatieH
      Got married 4 years ago
      Posted: Feb 5th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Everything happens for a reason ;) x

    Members signature icon
    Met in 2007
    Started dating in 2009
    Got engaged in 2014
    Became Mrs Holme 11.06.16
  33.  
    • AprilS61
      CommentAuthorAprilS61
      Got married 5 years ago
      Posted: Feb 5th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    New quote is promising! Now just to see if anyone can beat that before the end of the month! x

    Members signature icon
    Mr & Mrs Swan 04/04/15


  34.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 5th 2015
      Is poweruserJust marriedBadgeBadge
     
    Indeed, it may well have been :) had another one through for £400, ummm no thanks! Looking like 3 front runners atm so we'll have to go and visit at the end of the month! x

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  35.  
    • InDreamland
      CommentAuthorInDreamland
      Got married 7 years ago
      Posted: Feb 5th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    I agree, all things happen for a good reason, you'll get something better x

    Members signature icon
    Married the love of my life on Saturday 11th May 2013 xxx
    Had our dream perfect honeymoon in Hawaii!

  36.  
    • Emily17
      CommentAuthorEmily17
      Got married 3 years ago
      Posted: Feb 5th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    That's q fab price. Have you seen her work?

    Members signature icon
    Met in 2009
    He proposed Jan 2014
    Will become Mrs P 7th October 2017
  37.  
    • clairenina
      CommentAuthorclairenina
      Got married 6 years ago
      Posted: Feb 6th 2015
      Just marriedBadgeBadge
      edited
     
    £10 is still £10, do you have a receipt? If other people have paid deposits, then potentially that's alot of people walking away from money she can't rightfully keep without fulfilling what you paid the deposit for. I know as brides though, it can be a very busy and stressful time (and many would say they have better things to do), but if it was me, I would pursue getting it back on principle.

    I would look for someone else in the meantime, but I would also want my money back.
  38.  
    • AprilS61
      CommentAuthorAprilS61
      Got married 5 years ago
      Posted: Feb 6th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     


    Members signature icon
    Mr & Mrs Swan 04/04/15


  39.  
    • RebeccaH304
      CommentAuthorRebeccaH304
      Got married 4 years ago
      Posted: Feb 6th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     


    I agree with clairenina - it might only be £10 (which in the wedding scheme of things might not be a lot) but it's still £10 and it was paid to her in good faith. Why should she keep it if she's not providing you with the service she promised? The most important thing is to get your flowers sorted and it sounds like you've got some really good options but I would also consider pursuing your original florist if only to get some closure.




  40.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 6th 2015
      Is poweruserJust marriedBadgeBadge
     
    We are doing our best to chase her up to no avail. At the moment, we've got a lot going on at home so I haven't tried in a while but I'll get back on it soon!

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  41.  
    • AprilS61
      CommentAuthorAprilS61
      Got married 5 years ago
      Posted: Feb 6th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Hope things start to pick up for you x

    Members signature icon
    Mr & Mrs Swan 04/04/15


  42.  
    • AmandaK74
      CommentAuthorAmandaK74
      Got married 5 years ago
      Posted: Feb 6th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Glad youve sorted the issue with a back up plan, good job your organised Catherine I hate for anything like that to happen to us, luckily so far all is going to plan for us, but maybe I should begin to trace things up and double check our bookings just in case

    met 11th December 2010
    engaged 2nd August 2013
    getting married to the love of my life 11th july 2015
  43.  
    • RebeccaH304
      CommentAuthorRebeccaH304
      Got married 4 years ago
      Posted: Feb 6th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    I really feel for you- I'm sure you could without any added stress in addition to organising everything else! Yes it's definitely a good thing you're so organised




  44.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 6th 2015
      Is poweruserJust marriedBadgeBadge
     
    I sent a load of emails after new year in a general way saying hope they had good christmases/welcomed the new year in and if they are still on track for the wedding alongside asking when the next step is needed. We've had a few snags but starting to level out. The florist has finally replied via text saying her email address has changed which seems weird as she didn't reply to the email I sent through her website either. We are nervous about using her now given the lack of communication. No apology or anything either :/ x

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  45.  
    • ErinV
      CommentAuthorErinV
      Got married 5 years ago
      Posted: Feb 6th 2015
      Just marriedBadgeBadge
     
    I wouldn't blame you for losing confidence in her. Now that she's back in contact perhaps explain you worries and that your unhappy with the service and want your deposit back. I think I would worry she might do it again, especially as she didn't give you a reason or apology.
  46.  
    • KirstyR386
      CommentAuthorKirstyR386
      Got married 4 years ago
      Posted: Feb 7th 2015
      Is poweruserJust marriedBadgeBadge
     
    I don't think I would go with her anymore. The communication hasn't been good enough and if she changes contact details she should let current clients know. The new quote you have sounds great espech if you're getting more for it so I would go meet the new florist and make sure you like their work then go for it and contact the other lady saying you've changed your mind and would like your money back. X
  47.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 7th 2015
      Is poweruserJust marriedBadgeBadge
     
    It's more the fact that she hasn't even bothered to let any of her clients know! Another tricky situation is that she knows my Grandma quite well and it was actually down to her seeing her in town that made her contact us so I wouldn't want to make it difficult for her if we did use someone else :/ x

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  48.  
    • Emily17
      CommentAuthorEmily17
      Got married 3 years ago
      Posted: Feb 7th 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    If your not happy with her don't use here. We had a venue appointment cancelled because someone forgot to put it in the diary and the manager then booked a holiday. We have said were not going to rebook because we can't trust them to remember the small details.. That's my thoughts at least, you need to be able to trust your suppliers on the day and sounds a bit iffy this one...

    Members signature icon
    Met in 2009
    He proposed Jan 2014
    Will become Mrs P 7th October 2017
  49.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 7th 2015
      Is poweruserJust marriedBadgeBadge
     
    That's our feelings too unfortunately :( we are finishing degrees, moving house, finding jobs, applying for courses and getting married in the space of 4 months so we don't need something like this! x

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  50.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Feb 7th 2015
      Is poweruserJust marriedBadgeBadge
     
    We need to be able to trust our suppliers, know they'll do a good job, turn up and be able to communicate. Basic requirements I would have thought!

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

 
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