I remember someone wanting to buy from me who was from bulgaria & I was like I only post to Uk. Glad I did now, my main reason was because exchange rates n posting abroad scares me cuz it's all different their end. x

I had a funny feeling something like this might happen when I saw the address. I just can't believe they don't take proof of postage.

It was a brand new Chico baby carrier.

awww no i hope you get it sorted xxx

Unfortunately Paypal only take recorded delivery as proof of delivery whereas Royal Mail provide a proof of postage. I now send every item through Ebay through Recorded Delivery to protect myself. Such a shame!

thats the problem,they wouldnt pay the high postage costs for you to send it tracked.id defo give them a ring or send an email to ebay and explain that sometimes all it takes is for u to fax a copy of your receipt to them and they will fing in your favour.a baby carrier aint exactly tiny so its unlikely its got lost they are prob just trying it on and in most cases ebay will see that.unfortunatly it does often take phonecalls and or emails to get it sorted tho.xx

I can't remember now. Just know that I got proof of postage here. I'm going to ring Royal Mail on Monday to find out if there is anything I can do. I will send that to paypal and also ebay. With setting up a business on there I can't really afford to have such negative feedback.

thats awful! Ive had that problem before and now i wont send anything out of the uk! xxx

if its sign for its traceable we send all international items sign for coz they do take the pi$$!! maybe think about doing that for yourself but increase your postage alot!! xx

Yeah it is awful, but I wouldn't put it just down to the fact that it was sent abroad as I sold an item to a UK bidder a couple of months ago. And even though I sent it recorded (only because the postage was far less than I'd quoted just sent 1st class, so to make it fairer I upgraded to recorded!) Anyway I thought I'd lost the reciept, and was honest enough to share this with the buyer when he was saying he'd not recieved the item- he then raised it to an investigation. Luckily I found the reciept and found his signature on the Royal Mail website, the case was closed- I think he should've been chucked off Ebay for such deceit, it's discusting that you can't leave negative feedback for buyers anymore as they do try it on!

I will always send things recorded from now on as people obviously cannot be trusted.

Really hope you get this sorted Jo. xx

I know you can't leave negative feedback as such, but you can comment about what a lying robbing scumbag they are and use capitals

Lol I may just do that if it doesn't get resolved. I've just had a look and they can't escalate it until the 11th so there is still time for it to arrive before they can take any action. Fingers crossed it gets sorted out. I will be well mad if I don't get my money back. They don't make if very clear when you are selling what you have to do to cover yourself. Its like if you post after 7 days they won't refund you even if you have proof of tracking and they have had the item. Its so wrong!

I was reading an article where sellers have sent out an item that has been paid for and because they have used a stolen account or card the money has been recalled from them and they have been left without the goods and had the money taken off them. Its totally wrong. The whole idea of paypal is to keep everyone safe but from what I have been reading it doesn't work that way and they can take the money whenever they please from you.

This is why I don't post anything to outside the UK. So sorry you've gone through this

aww that's dreadful..I've noticed my recent sales have all been to 'people of other nationalities' but all living in this country. Lots of people with 'ov' on the ends of their names!!

lalabunni my post is same had loads thats ment to be signed for just put through letter box.so there wont be any signiture recorded on them items even though they have been delivered.x

Paypal are very unfair - they always come down on the side of the buyer regardless of the circumstances. We sold a motherboard as UNtested to someone, they got it and opened a dispute saying that it didn't work and Paypal refunded them the money. We pointed out that the ebay listing had said the item was untested but they didn't seem to care.

I never send anything remotely important by regular or even recorded mail. I always use special delivery as it doesn't go through the normal system, and they HAVE to get a signature. I've had recorded items put through my letter box several times, and once under a doormat on the side of my house. I usually go over the mat with a wheel when parking on my drive, but for some reason that day I didn't park on my drive ... lucky as it would have been smashed to pieces.

Yes this has happend to me before jo, this lady had gave me her address for London,
And then 2 weeks later I had an email saying that she had moved to china and that I was supose to post there. !!!!

So lost my money, and the beautiful dress I sold I was sooo gutted and am so wary of it now xxx

I really think they have had it because I messaged them saying I had the receipt for postage and that when I had contacted Royal Mail they said that it can sometimes take up to 25 days for it to arrive as sometimes they get held up in customs. She escalated the claim straight away. You don't do that when there is still time for it to arrive and there is still plenty of time to escalate it. They only paid for it on the 11th of last month and put in the first claim last week.

sounds a bit strange jo! hopefully it all gets sorted out!

OMG this is terrible do hope you get it soughted soon