I bought my flower girl a petticoat of the bay and it arrived today... I sent them this....
Dear **** Hi this arrived today and this underskirt has definitely been sized wrong, this will in no way fit a 2-4 yr old. It says on the listing the inching is 14"-24" when I fully stretch it out it measures 12" I tried this on my 12 month old niece (she is normal/average size for her age) and it was far too tight for her... I hope you can understand my annoyance as this is for my god daughters flower girl dress and she cannot wear it.... Please advise on how to rectify this problem Amy
Just got this back
think there is a bit confusion/misunderstanding here. 14"-24" means around the waist, not laying flat 14" - 24". So it's when the petticoat is laying flat, it's 7" no stretched, so in a loop it would be 14". When stretch it, it's 12", and in a loop it would be 24" Our petticoat is made to little tighter than other petticoats so it can give a bit puffed out effect. Sorry to hear that it doesn't work out for you well. Would you like to do a return? Please let us know.
I'm so annoyed because they've basically admitted their sizes are wrong! It's from USA What do I reply? X
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CommentAuthorFernP61
I would just tell them you are returning it as its the wrong size and you would like a bigger size? Or refund?
CommentAuthorWhovianbride
edited
I dunno that the same way i measure the waist using the circumference not just the front or back! Unless i have misunderstood
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CommentAuthoralmost a year wife!!
Yeah that's true around the waist
I put it on my thigh and it was so tight and my thigh is 24"
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CommentAuthor*KelBel*
Is it from eBay? Just open a case saying not as described...u should get ur money bk and then it's up to them if they want to pay to have it returned to them x
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Got engaged 14/10/12 in Central Park NYC!
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I understand about the petticoats circumference. However, you've pretty much admitted that your sizes are not standard with you saying "petticoat is made to little tighter than other petticoats so it can give a bit puffed out effect." Therefore your item is not as described. I do wish to exchange this petticoat for a size large as I can always take it in a little... However, as this is your mistake on the listing I assume you will pay for all postage costs. As I am in the UK and you are in the USA this has made things awkward. Regards Amy
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CommentAuthoralmost a year wife!!
Sorted!
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CommentAuthorMrs Cartwright
Glad you got it sorted LMC1302
CommentAuthorValentinaK
Oh good! Are they paying return postage!?
And we lived happily ever after!
CommentAuthoralmost a year wife!!
Well! Nooooo :( I'm stuck with it but I'm gonna try and alter it a little.... Basically to send it back would've cost me the same as I bought it for so I told them to stuff it...
Got a bit heated but whatever... They Wernt gonna budge and neither was I x
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CommentAuthor*The NewMrsMalin*
Leave them negative feedback!
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CommentAuthorstarbabe78
i would still open a dispute case through ebay you shouldn't have to keep something thats not been listed correctly and seen as its there fault and have admitted to it they should pay for return postage. x