Wedding Forum - Found a great videographer, until we read the small print...

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  1.  
    • Tinsel
      CommentAuthorTinsel
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    H2B found a videographer - great price; reduced from £695 to £495.
    We watched the DVD; really good quality and seemed to do what we wanted.
    So I thought, I'll book him, but I'll just read the small print first...
    Let's just say, once I'd finished adding all the little extras and VAT it came to £915!!!

    So, we won't be booking him after all.



    Members signature icon
    07.04.12 - the best day of my life!
    Living happily ever after as Mrs Nottage x

  2.  
    • Sian-Louise
      CommentAuthorSian-Louise
      Just marriedBadgeBadge
     
    How annoying!! Good job you read the small print tho hun....am sure not many people do and have fallen into this trap...

    am sure you will find a videographer for a good price soon xx
  3.  
    • panther_87k
      CommentAuthorpanther_87k
      Just marriedBadgeBadge
     
    surely the prices shouldnt be hidden in the small print! shame it was too good to be true hun, good luck in the continuing search
  4.  
    • mcquire81
      CommentAuthormcquire81
      Just marriedBadgeBadge
     
    Wow thats an awful lot extra!!! Thank goodness you saw it before you booked him!
  5.  
    • NealMorgan
      CommentAuthorNealMorgan
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    I'm not sure prices should be in the small print, that sounds a little underhand to me.
  6.  
    • Vicky
      CommentAuthorVicky
      Is poweruserJust marriedBadgeBadge
     
    That is naughty there are so many companies that its about the small print no a days - so frustrating
  7.  
    • xox-Zoeee
      CommentAuthorxox-Zoeee
      Just marriedBadgeBadge
     
    i never read small prints i better start x
  8.  
    • Jill
      CommentAuthorJill
      Is poweruserJust marriedBadgeBadge
     
    That's a joke isnt it. I'd like a videographer but as an extra - not with a company who's bill runs almost as high as the photographer... that's ridiculous x

    29th September 2012
    Cant wait to be Mrs D!

  9.  
    • x ashlil x
      CommentAuthorx ashlil x
      Just marriedBadgeBadge
     
    well done for reading the small print hun cos i wouldnt have stupidly x
  10.  
    • suzky123
      CommentAuthorsuzky123
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    thats more than double. How can he get away with that?

    cant wait to be Mrs Evans less than 3 weeks woooo
    start weight 10st 1.5 lbs
    weight now 8st 4.5 lbs
    total loss to date: 24.5 lbs now need to maintain!
  11.  
    • Rags
      CommentAuthorRags
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    Ok so it was going to cost nearly a grand for all that, but did it actually say anywhere that the guy has to bring his camera or was that extra too?

    I'm now a married woman
    I have a gorgeous husband
    Whats to do now
    Theres no more wedding planning to do
  12.  
    • suzky123
      CommentAuthorsuzky123
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    i like that rags,,,, great point

    cant wait to be Mrs Evans less than 3 weeks woooo
    start weight 10st 1.5 lbs
    weight now 8st 4.5 lbs
    total loss to date: 24.5 lbs now need to maintain!
  13.  
    • Rags
      CommentAuthorRags
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    he he I'm so dry and sarcastic :) I hate getting ripped off!

    I'm now a married woman
    I have a gorgeous husband
    Whats to do now
    Theres no more wedding planning to do
  14.  
    • Mel D
      CommentAuthorMel D
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    I always read the small print on anything that I sign. I was caught out on the payment terms on a contract that I signed ten years ago and ever since then I have read every word of any document that I sign. I don't care how longit takes, if someone wants to create a thirty page document for me to sign in the hope that I will not bother becuase of the size, well they can just sit and wait for me to read it all!

    Members signature icon
    Got married Sat 28/05/2011
    Renewing vows Sat 29/05/2021
    We're planning WELL in advance!!
  15.  
    • Tinsel
      CommentAuthorTinsel
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    I'm so frustrated about it. We find one we like, then they cost too much; we find a cheap one, but their style of videography is from the 80s...



    Members signature icon
    07.04.12 - the best day of my life!
    Living happily ever after as Mrs Nottage x

  16.  
    • CarillonVideo
      CommentAuthorCarillonVideo
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      edited
     
    Hi Tinsel,

    That's very odd that your videographer should then add VAT on. Perhaps it's a way he can advertise 'packages starting at £XXX' which is a lower price, so it grabs your attention? I don't know. What I will say is, it's normal for companies selling to the general public to quote inclusive of VAT but when selling to other businesses, quote exclusive of VAT. I don't know the legalities of it though.

    Jillh82,

    You said:

    "I'd like a videographer but as an extra - not with a company who's bill runs almost as high as the photographer... that's ridiculous"

    I'm wondering why you think it's ridiculous that a videographer should charge the same as a photographer? I've never understood why most brides think videos are cheaper, especially considering how much work goes into a wedding video. Perhaps you can enlighten me? I'm dying to know! :-)


    Kind regards,

    Andrew.
    ************
  17.  
    • CommentAuthorSpecialSundae
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    Andrew,

    I think you've been a little over-zealous in posting today and your last two sentences come out as being somewhat sarcastic.

    From my point of view I treated photography as being more important as it can be displayed on the walls of our home and of family homes across the world for generations. While I'm sure we'll watch our video more than once, it's not going to be something I'll watch every day.

    We have booked a videographer who I think come in at a very reasonable price but we were not going to spend over £1k on our video, particularly because I had a very bad experience with a wedding videographer in the States when I was in my teens.

    Thanks,

    Rowan
  18.  
    • KayteeG
      CommentAuthorKayteeG
      Just marriedBadgeBadge
     
    I'd love a videographer, but our budget just wont stretch to it :( Is there a cheaper way to do it - I know there are shoot it yourselves companies..?
  19.  
    • CommentAuthorSpecialSundae
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    The shoot it yourself company I saw charged almost as much as we're paying for two videographers and three cameras for 7-8 hours!
  20.  
    • KayteeG
      CommentAuthorKayteeG
      Just marriedBadgeBadge
     
    Really? Maybe not then! x
  21.  
    • P
      CommentAuthorP
      Just marriedBadgeBadge
     
    We are paying £1,295 for our videographer which includes 2 people to film they are there all day from 75 minutes before we get married. The dvd looks great and the attention to detail and for what they do is i'd say is definetly worth paying that bit extra for, the way I see it is that the video will catch the parts of the day I may miss out on and it goes so quick I want the dvd to look back on and it looks a really fun thing to watch. I was going to go for someone slightly cheaper who did a family members wedding in 2007 but they recorded for my mum's friend's wedding last summer and she still had no dvd! Because I was going for the more expensive video package I was going to go for a more basic photography package (obviously still a good photographer through), that didn't turn out as planned though as it is £1000 but we get a beautiful wedding album, its a modern digital style and we also get all images on dvd to print out as we wish.
    Anyway I hope you find a good videographer, what I found was that there was a limited number of videographer's which would cover my area but there was plenty of photographers xx
  22.  
    • CarillonVideo
      CommentAuthorCarillonVideo
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      edited
     
    Hi SpecialSundae,

    If I've been over-zealous in my posting, you're quite right. The life of a videographer means I spend lots of time editing and I have to catch up with my job as the UKBride videography expert in my spare time. Today, I have posted rather a lot of replies. But, I hope everyone finds them useful.

    My reply wasn't intended as sarcasm. I genuinely do want to understand why most brides consider paying more for photographers than videographers. I understand that every bride prioritises particular things for their wedding. I did the same when I got married. I just don't understand why I see so many posts that say things like, "I've just paid £1,600.00 for my photographer and I can't find a videographer for under £500.00." It truly baffles me. It's almost like everyone knows what a photographer charges and accepts it, yet everyone doesn't know what a videographer charges and they are shocked by it.


    Kind regards,

    Andrew.
  23.  
    • Faeth
      CommentAuthorFaeth
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    LOL, I wouldn't say that everyone accepts what photographers charge - surely you've seen the equivalent threads in here about 'tog costs?! ;p

    Personally I think these is a feeling of almost exasperation that almost everything relating to a wedding seems to come in over £1000. There appears to be something about weddings that suppliers all appear to aim to be charging that much, and I guess sometimes, us poor (almost literally in some cases) brides, we would occasionally like to be able to go "wow what a bargain" instead of "how much?!?!?"

    The problem that photographers and videographers are up against, I think, is that many people know how much it costs to buy a camera, so by that reasoning, all the other charges are for invisible things, like editing time etc. Yes I know your kit is way better than the high street handycams you get in Currys, but not everyone can appreciate the technical differences.

    Honestly, I think there are far greater time/effort vs cost rip offs out there than photographer/videographer - at least you guys spend the day actually working, visibly, for those hours, followed by producing a high quality end product. Much of the rest of wedding "stuff" is alot of money for stuff that looks wonderful, but could just have easily been mass produced by machines, or underpaid workers in a far flung country!

    But, like everything, people like to be able to have options. We like to be able to choose whether to spend under £500, or £5000 on a videographer, and accept the quality or lack thereof that we end up with. And I think frustration comes when there is not a budget option for those that need it.

    Members signature icon
    "Of course I'm not wedding obsessed!!"


  24.  
    • CarillonVideo
      CommentAuthorCarillonVideo
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      edited
     
    Hi Faeth,

    Some good points there. Maybe the £1,000.00 price tag comes from the yearly income figures? What I mean is, if you want to be a professional photographer or videographer, then you need to work out how much you want to earn each year and divide that by how many days filming you get in that year.

    For instance, if I need £25,000.00 a year to live and I don't have any business costs then I need 25 wedding video jobs at £1,000.00 each. Or I need 50 wedding video jobs at £500.00 each. The problem is, as wedding professionals offering a personal service where we personally have to be present, we can only do one job a day which equals one job a weekend. 25 weddings a year is a lot of work to cram into peak season!

    If I could, I would create a budget option for wedding videos. What kind of price would you expect a budget option to go for and what would you expect from the finished result? There may be a way I can put something together for that, if that's what the market demands.

    Kind regards,

    Andrew.
  25.  
    • Faeth
      CommentAuthorFaeth
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    What about doing a similar thing to the photographers, where some offer a cheaper package that doesn't include finished prints, just a CD of all the pictures they took? Could you perhaps offer the unedited footage? Or maybe edited but not captioned/soundtracked etc? So basically they are getting kind of what they would if Uncle Gerry filmed it for them on his handycam, but obviously with far better shots taken, and far better coverage, thereby making it worth paying for. Or offer different costs based on a length of time that you film for, again like the photographers do?

    I guess the difficulty for you guys is that, the time you would save in the post-production process, can you realistically spend that doing more weddings and bringing more money in to make up for it?

    Members signature icon
    "Of course I'm not wedding obsessed!!"


  26.  
    • CarillonVideo
      CommentAuthorCarillonVideo
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      edited
     
    Hi Faeth,

    I could offer a package that's really cheap and unedited. To do that, I would have to market it under a different company name. I wouldn't want someone to watch an unedited video and think it's not very good, then attribute that video to me. It would reduce the perception of quality in the company that I have built over the years.

    I have met several photographers who don't like letting their photos go out on CD because they cannot control the presentation of the photos that way. It reflects on the photographer if the photos are seen in poor light.

    The other thorny issue is, what does one do when all their clients suddenly switch to cheap and quick videos, thereby reducing the number of proper wedding video clients that I would normally get? It would put me out of business. Maybe I could put together a package that can only be booked less than a month before the wedding? That way, I don't have to close my diary to lower paid jobs unless I am unlikely to fill that date anyway? After all, one has to make a living.

    It's certainly worth thinking about though. After all, it's the market that drives the business, not the other way around.


    Kind regards,

    Andrew.
  27.  
    • CarillonVideo
      CommentAuthorCarillonVideo
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      edited
     
    Actually Faeth, you may be a genius! I'm going to have to do some sums and see if it's viable.... A filming only package. Good idea!

    Thanks for some great feedback! :-)


    Kind regards,

    Andrew.
  28.  
    • Faeth
      CommentAuthorFaeth
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    That's not a bad idea on the whole "last minute" idea too, as you say, it solves the issue of having a prime date booked out to something that isn't going to earn you enough :-)

    Definitely understand the issue of quality and association with your business, it's definitely a tricky issue, but if marketed in a different way and under a different name, then this wouldn't be an issue, and you could always spend a short amount of time at least getting rid of any "camera pointing at the ground" type moments.

    Members signature icon
    "Of course I'm not wedding obsessed!!"


  29.  
    • CarillonVideo
      CommentAuthorCarillonVideo
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      edited
     
    Hi Faeth,

    I've been running some figures and doing some thinking. As mentioned, I could run a package or two that would only be available to book if the wedding happened within 28 days of the booking being taken. What do you think? Do you reckon brides would be interested in something like this?

    *** Please note: Anyone reading this.... these are not real packages. They're just an idea I am working on to help serve the cheaper end of the market for wedding videography! ***

    -------------------------------------------------------------------------------------

    Package One (£195.00):

    - We film your entire wedding day with ONE camera
    - We film in standard definition or high definition (your choice)
    - We use a broadcast quality camera and microphones
    - We dump all the raw video and audio onto your external USB hard drive
    - We supply the hard drive directly to you to keep

    Package Two (£295.00)

    - We film your entire wedding day with TWO cameras
    - We film in standard definition or high definition (your choice)
    - We use broadcast quality cameras and microphones
    - We dump all the raw video and audio onto your external USB hard drive
    - We supply the hard drive directly to you to keep

    Simply plug the USB hard drive into your computer or laptop and you can then edit the video however you like!

    -------------------------------------------------------------------------------------

    I've not decided whether to add an option for us to supply the external USB hard drive for say, £50.00 or to include the hard drive in the above prices. Of course, you could also supply your own USB hard drive.

    I don't really know of any wedding videographers that offer 'filming only' packages because if I'm honest, a lot of the time it takes to create a good wedding video is the editing itself. Also, I'm not convinced many brides have the skills / equipment / know-how / inclination to edit their own wedding videos. But it would be interesting if a lot of people gave feedback.


    Kind regards,

    Andrew
  30.  
    • x~Hails~x
      CommentAuthorx~Hails~x
      Ticker backgroundIs poweruserBadgeBadgeTicker foreground
     
    I LOVE package two and if i found someone to do that i'd jump at it as my uncle would edit it for me lol

    Honestly i think even if a bride couldnt edit it themselves they would know someone or a friend of someone they knew who could.

    BRILLANT IDEA

    Members signature icon
    UKBride moderator both on here and on facebook

    For it was not into my ear you whispered, but into my heart
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  31.  
    • Faeth
      CommentAuthorFaeth
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    I think they are great packages. I would say that from a tecchie standpoint you'd probably be safer supplying the hard drive, as if a customer were to give you theirs, and then something happened to it whilst in your possession, it could get trickier....

    I think the price level is spot on personally - as they are about similar to the cost of a camera in the high street shops, which means it might appeal to those who perhaps were thinking of buying a camera and doing it themselves, but didn't want the hassle of finding someone to hold the camera, and hope for the best!

    Members signature icon
    "Of course I'm not wedding obsessed!!"


  32.  
    • CarillonVideo
      CommentAuthorCarillonVideo
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      edited
     
    Hmmm... Hails loves the idea. Nice one!

    Faeth,

    You're probably right on the hard drive issue. Plus it would save me the hassle of getting a hard drive of the right size and type of the client before the wedding so the footage would be ready when they returned from their honeymoon.

    How about this pricing then, which includes the hard drive:

    Package One (one camera and one operator all day), supplied hard drive with raw footage. No edit. £220.00
    Package Two (two cameras and two operators all day), supplied hard drive with raw footage. No edit. £310.00

    PLUS.... I charge £0.50 per mile of travel if you're further than 10 miles from me (Bolton area)?

    I think it might be a really good idea because obviously the key to making a great wedding video is to start with the best possible footage (both video and audio). What better way to do that than get a pro in with their own professional cameras and microphones? I'm still bothered that the 28 day rule will kill it though. It's really only going to work for brides wanting a last minute addition to their wedding. I mean, what would I say if they asked me months in advance? I'm happy to take £800.00 or £900.00 local bookings months or years in advance but I would quickly be out of business if I filled my diary with £300.00 bookings and then missed out on the main service I am offering.


    Kind regards,

    Andrew
  33.  
    • Faeth
      CommentAuthorFaeth
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    This may be just me, but it seems to me that brides who can only afford this sort of money to put towards a videographer (and I include myself in this), are probably geared up to thinking they can't have one. So if they find they can as a last minute bonus then great! I don't think there is anything wrong with saying to a bride who asks earlier than 28 days before, that you are free on their date currently, but you can't confirm until 28 days before, as full price bookings would take priority.

    So long as it's clear up front, then I personally don't see a problem with that.....

    Members signature icon
    "Of course I'm not wedding obsessed!!"


  34.  
    • CarillonVideo
      CommentAuthorCarillonVideo
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    Hi Faeth,

    If you drop me an email through my website, I believe I have created the low cost alternative service you were looking for. I can send you the link in an email but not on the forum.

    Similarly, if anyone else wants the link, just contact me through the website. :-)


    Kind regards,

    Andrew
    Carillon Video
 

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