I went for a food tasting at my venue today and what a disappointment it was. I took my wife to be and the in-laws the starters were great but then came the main courses we chose turkey with all the trimmings, lamb with mint gravy, beef with onion gravy
1. the turkey was as dry as cardboard the chipolata was burnt and they forgot the chestnut stuffing 2. the lamb came out with normal gravy wen we complained they fetched out a gravy boat of mint sauce 3. the beef was tender but over cooked as the edges were as tough as old boots and curling up looks like they re-heated it at least my fish cakes were ok
when we complained about it all they fetched the chef out I explained what was wrong he looked dumfounded. his excuse was he was the acting head chef well if that's the case he needs a new career
the manager then came and he explained they had a lot on and should of re- scheduled our tasting that's no excuse there was only 4 of us here for the tasting what's it going to be like with 140-200 guests on the day he then said I can fully understand and that we didn't have to pay today and asked to make another appointment for a fresh tasting
WHAT A TOTAL DISASTER
CommentAuthorsarah
That's a disappointment. Is this the first time you've sampled the food at this venue? At least you're 13 months out so you have time to get this sorted. When is your next tasting scheduled?
CommentAuthorReginaldD
yes it was the first time at tasting but had reports the food was suppose to be excellent I haven't re scheduled another tasting yet but if it isn't up to my liking I will be giving them two options
1. I want my money back that I've already paid £3000.00 and take my business elsewhere 2. get there act together if I get more than half my guests complaining about the food on the day then I want all my money back that I have paid for the food
Thats not good. As you have a while until you get married i wouldnt worry to much as they may have a new chef by then, Tell the venue your not happy and if its not perfect on the day you want a refund. I have been to a venue near me for 2 weddings in 2 years and the first was amazing, everything from timings to the food and staff was perfect. Second time round was bad, I heard the staff talking bad about a guest who asked for more gravy. The timings were real off and the food was horrible. Nobody really ate the dessert. This really worried me as it goes to show it dont matter what you pay anywhere its just luck if it goes to plan or not. The first bride had been to 4 weddings at her venue and said not 1 had gone the same.
CommentAuthorLauraJo87
If the bloke was only acting head chef, it sounds like they will be getting another in to replace him.
It's such a shame and additional stress, too, as even if the next tasting is excellent, you will always be wondering if they put in an extra special effort because they know you'll complain and I'm guessing it's going to cause worry until the day.
My Beating Heart Belongs To You
30 August 2013
The First Day Of My Happily Ever After
CommentAuthorReginaldD
Congrats on yr wedding Laura hope everything went well on yr big day
And going back to my issue that's my thoughts exactly
CommentAuthorValentinaK
And this is why you should always have trials and samples!
At least you know so you have time to sort it. Also, give them chance to sort it out. You're right, it's not a great excuse but hey, everyone has a bad day.
If the tasting isn't up to scratch, demand a refund for breach of contract.
And we lived happily ever after!
CommentAuthor*The NewMrsMalin*
That sucks :( Sounds like a good plan though :)
Met in 2009
Got together on12th May 2011, proposed on the 12th May 2013
When you get knocked down; smile and pick yourself up again!
Fight for what you believe in!
CommentAuthorBecky1608
What a disaster!! Completely shocking by the sounds of it! Hopefully they'll sort this out and let you go for another tasting session! xx
29/09/2008 - The Day we met
12/11/2008 - When we decided to be more than friends
04/11/2012 - A proposal in Central Park NYC
08/11/2014 - The day we say I do!
CommentAuthormiss_finch
Just what you don't need hanging over your head!!! Its great that your being firm though, fingers crossed they pull their finger out for the next session! xx
The future Mrs Conroy September 2016
Vicky and Matthew 4th June 2011
Sonny George Conroy 02/10/2012... my world!!!
CommentAuthorNataleeM
sorry that was the case, what a disappointment!!! Hope the next time you go you have a better experience. SOunds like you mean business and have a great plan. FIngers crossed x
Can not wait until I marry the man of my DREAMS
CommentAuthorReginaldD
Next tasting 4th November
CommentAuthorsarah
Fingers crossed that everything is as it should be on the 4th.
CommentAuthorMrsLJDeaton
edited
Fingers crossed Reginald D you got me thinking about a food tasting and sampling at the Eden Project when I go to visit them at the end of the month going to add that question in need to get H2B to come u with food and rink questions as he wants to be in charge of food and drink me will also ask questions as thinking of going for Caribbean food on the day Mmm Yum Yum n exotic drinks =D <3 X
Started going out 23.10.2010 met at Barnet college
Engaged 23.08.2012 In Turkey Our 1st Holiday Together
To be Mrs Lana Jocelyn Deaton on 23.10.2015 5 years the day
Jamiroquai Arthur Gordon Deaton Born 29/05/2015 My Son Jammy
CommentAuthorReginaldD
went for my 2nd tasting the other day and I tell you what...................... what a bloody difference there was 6 of us there and we cleared all our plates on all 3 courses it was delicious
Velcro...my wedding day twinny! The Two Kel's!
Got engaged 14/10/12 in Central Park NYC!
Became Mrs Macdonald 13th September 2014
Mummy to 4 girlies and baby blue boy Due 10/05/2016
CommentAuthorclairenina
Your feedback should be important to them. If the turkey was dry, then as a customer they should listen to your feedback, and make sure it's perfect on the day
CommentAuthorCatherineR
Woohoo, so pleased for you both - Just goes to show the difference between 'acting' and 'actual' head chef!
Married my wife on 15.08.15
Honeymooned on the Isles of Scilly :)
CommentAuthorReginaldD
edited
yeah it defo does we have decided on
starter traditional prawn cocktail (cant go wrong with that) Yorkshire black pudding with apple and blue cheese salad (that was to die for) plum tomato & fresh basil soup focaccia croutons
main
roast beef and turkey Yorkshire pudding sausage stuffing and gravy chicken breast wrapped in bacon with mashed potato creamy mushroom sauce leg of lamb mint gravy and mash (all come with seasonal veg)
So glad the second one went better for you, your menu sounds gorgeous
CommentAuthorLauraF89
Sounds Amazing!! xxx
October 31st 2015
I will be Mrs. Henry
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CommentAuthorElizabethF49
Im So hungry waiting on my dinner to cook.
So glad your second tasting went well, bet you feel like. It weight has been lifted x
After 7 years and 11 months he proposed to me 18.10.13
Our son is 5 years old and our world
Getting married 15.08.15.
Life hasnt been easy but we have each other :)
CommentAuthorRachelE118
Yum any room for me??
CommentAuthorLauraF89
My venue is a barn and she doesn't have a set menu so i dont even think we can taste the food beforehand...maybe ill ask her sometime next year if we can and see what she says, i dont want to offend her though and make her think i'm questioning her cooking skills but i also dont want to eat poop food on my wedding day... Hmmmmmmmmmmmmmmmmm!!!!
All this food talk is making me hungry!
xxx
October 31st 2015
I will be Mrs. Henry
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CommentAuthorReginaldD
elizabethf49 yeah a hell of weight lifted of my mind thought i myt of had to change venues
