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Wedding Forum - Dress doesn't fit - 2 weeks to go ...

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  1.  
    • ErikaN
      CommentAuthorErikaN
      Got married 3 years ago
      Posted: Mar 23rd 2017
      Just marriedBadgeBadge
      edited
     
    My dress arrived 4 weeks late and I now only have 2 weeks to go until my wedding, but it doesn't fit!

    It is too small and the sleeves are so tight I can't move my arms. The shop made me take the dress home there and then as they don't do alterations, but adv I speak to their recommended seamstress which I can only get an appointment with on Saturday. In the mean time I have had an independent dressmaker look at it and she had said they won't be able to alter the size due to it's style and that it is too small.

    I was measured when I ordered it and since then I have lost weight so I was expecting it to be too big, not too small. I can get the dress fastened but it is extremely tight across the back and I can barely breathe. I don't know what to do. I honestly feel like I am going to have a nervous breakdown as I have no time to get a new dress sorted out.

    Does anyone know where I stand legally? I would never have bought a dress I had to diet to get into, as that's just not me. If I had put on weight then it would be my own fault, but I haven't.

    Thanks in advance xx
  2.  
    • NicoleW665
      CommentAuthorNicoleW665
      Got married 3 years ago
      Posted: Mar 23rd 2017
      Just marriedBadgeBadge
     
    do you have any evidence of what your measurements were when they were taken? if you can prove the dress is not to those measurements i would request a refund that way you can find an alternative dress x

    Members signature icon
    When we met: August 2009
    When we announced engagement: December 2015
    When we will get married: September 2017
  3.  
    • StaceyH989
      CommentAuthorStaceyH989
      Got married 32 months ago
      Posted: Mar 23rd 2017
      Is poweruserJust marriedBadgeBadge
     
    I agree with Nicole, you should definitely check any paperwork from the shop, especially if it can not be altered due to the style and shape.
  4.  
    • AmyD532
      CommentAuthorAmyD532
      Posted: Mar 28th 2017
     
    You could be protected under the consumer rights act 2015. Under the Consumer Rights Act your dress must be as it was described to you, of satisfactory quality and fit for purpose.

    If you order a dress and the material, fit, or shape is not as you had been told it would be then you should be able to reject it and get a refund within a reasonable time.

    If you’ve bought your dress from an online retailer you also have additional rights under the Consumer Contracts Regulations.

    You can choose to reject the dress any time from the moment you place an order to 14 days from the day you receive it.
  5.  
    • NataliyaC
      CommentAuthorNataliyaC
      Got married 34 months ago
      Posted: Apr 19th 2017
      Just marriedBadgeBadge
      edited
     
    POST DELETED FOR BREAKING FORUM RULES. LINKS AND ADVERTISING ARE NOT ALLOWED ON THE FORUM. MODERATORS
  6.  
    • StaceyH989
      CommentAuthorStaceyH989
      Got married 32 months ago
      Posted: Apr 19th 2017
      Is poweruserJust marriedBadgeBadge
     
    Links and Brand names are not allowed in the forum
 
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