Hi all, really need to share this and ask if anyone has any suggestions. Heard from my venue yesterday (that we booked 2 months ago) that they have double booked our wedding and as the other couple booked in January they get the date. So now we have no wedding date or venue, we have photographers booked (with non-returnable deposits paid), all my save the dates have been handmade and sent out.

So at a loss I am completely gutted. We have a meeting with the general manager on monday who reckons he is going to try sort it out but at the end of the day we cant have the venue and date we wanted and booked. And also how have they not noticed for 2 months that its a double booking. I think they possibly only noticed when I went and questioned something about the menu last week. I'm so angry and want to know what you guys think I should use as bargining power.

They have offered us a marquee on the same day in the field next to the hotel but neither of us want a marquee and also we picked that hotel because we liked the venue which we wouldn't get. Another attraction of this hotel was that we were promised we would be the only wedding there that day and now they are prepared to have 2 on a day which is not what we were promised, or what I'm sure the other couple were promised. We would be fobbed off with the 2nd best DJ, no honeymoon suite, no area for breakfast the next day, sharing the photograph garden which will mean we dont get time for all we want.

Its such a nightmare. xx

oh that's such a pain but don't panic. have a look round and see if any other hotels will jump to the occasion tell them what you have been offered and see if they can beat it for you.
and if you have to go for the less desirable way make sure you milk it for all you have got as much free stuff and money off as possible take any receipts bouchers and contracts that you have made with the hotel in with you.

if you really want that hotel maybe change it to the weekend after. if so make sure (if you photographer wont move it for free) that the hotel pay for it and for you save the date changes. plus id get insurance incase something else happens int he future

so who was the celeb ??????

Yes who was the celeb???? please tell please tell, lol

ps. have my suspicions that it was Posh Spice as she got married in Ireland around the same time in a swanky venue......

have you got insurance luv?
xx

that is disgustin! Agree with the others, as upset u may b c if they knock money off or give free stuff at the end of the day its their fault! Or have a good look round 4 another venue and tell them wot happened and c if they woul beat the price, hope u sort it hunni, xxx

bless ya, venues can be a right pain! hope you get something sorted! x

jane thats mental! i hope a celebrity wants my venue lol

Thanks for your support guys. We do have insurance so we wont lose out on the photographer but I doubt they'll pay for our homemade stationary.

We have a meeting with the general manager on Monday and we will be fleecing them for all we can get if we do decide to stay there. The only alternative dates that they have offered are not really suitable at the minute, but they are all after our wedding was going to be, so we are going to check if they have anything earlier. I know they dont have June thought because we originally wanted around then.

And man I wish it was a celebrity stealing my wedding. I would be so happy then to make that much money. Spending this weekend researching other venues and how much we can take them for ready for the meeting on monday. I'll keep you all posted with what happens. Keep any suggestions coming in.

Thanks xxx

hope everything goes ok on monday hun this is stress you could do without xx

Good luck for Monday hon x

oh no hunny wot a nightmare, I really hope you get sorted! do you have insurance? xx

Oh and plus I found out yesterday that they only noticed it was a double booking because I went and queried something with them last week and thats when it flagged up. If i hadnt mentioned it how long would it have been before they noticed????

If they have made the mistake then they should be paying for your deposits if you can't get the same date at another venue or they can't change the date to your new date. They made the mistake. They should pay for it.

thats ridiclious hun i hope you get it sorted xx

Well here is my update. The manager apologised lots and we are basically rearranging our date and moving it forward a month. Just now waiting to see if the church can do the new proposed date then we are having another meeting with the general mager to discuss compensation for having to change the date etc. A friend of mine works in hotels and she said i should ask for 10% off the menu plus extra drink for each guest and an upgrade on the honeymoon suite so thats what i'll be goin in with when we meet up with the general manager again later this week.

I hope this doesn't happen to anyone else as its a pain having to reorganise everything.

xx

aww well on the plus said at least there's been apologises

but defo milk it for what its worth lol xxx

il be thinking of you this week, hope u can get what u wantd xxx

fingers crossed you can sort it xx

Seeing as they messed up big time I dont think asking for 10% off meals would be anywhere near enough compensation, that would be letting them off far too lightly if you ask me! If you had decided to sue them for breach of contract they would be stung for a lot more than that!

well that sounds posative hope you can get the church x

10 or 15% seems rather meagre. I'm all for hamming it up and getting loads of freebies out of them, whats your hourly rate/how long has it taken to make each card/ time spent/ chance guests can't make it.

Don't forget you could always change the venue and demand a refund on the deposit, that way they'd be making nothing! Its to their advantage to give you a fair compensation amount, better for them to make something rather than nothing and have the bad press to go with it!

another June 11th bride :) xx