Well I am about to contact my wedding venue and advise them that I wish to cancel meaning we would lose our deposit but whilst looking online at how to word this, I stumbled upon a document that said if a company/supplier doesn't make you aware of a cooling off period the contract could be void? Does this apply to venues? Our venue never made us aware of this but not sure if they were supposed to and anything I can use would put us in a stronger position to getting something back from the venue. Xxx
CommentAuthorLauraF89
I have never heard this before but this could well be true!! I suppose the person incharge of a booking goes through the details then says "If you wish to cancel...blah blah lose deposit etc" but i have never heard them mention a cooling off period..is this where you book and lets say they give you 2 weeks to cancel if you change your mind and give a refund of deposits but after that it's theirs?
xxx
October 31st 2015
I will be Mrs. Henry
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CommentAuthorlala "mod" bunni
The first thing you need to do is to look at the terms in your contract , if you have a 7/14 day cooling off period you can state that in your letter , you maybe liable for an admin fee but this will be stated in the terms.
Do you have a reason for cancelling in particular ?
Lala - it doesn't state anywhere about a cooling off period in our contract terms etc. Reason for cancelling is owner got arrested for breaching order from local authorities. They lied to us about the food hygiene amd lots of little things along the way but by this point we had paid money over so felt tied to the place. Everything has been a hassle from the day we signed to be honest. There is probably 3 other threads of mine on here about the problems/issues we have had since booking. The venue is now in the papers because the owner is being sentenced and the papers now want to hear from people having issues at the venue and 3 people I know of have gone to the paper to tell their story. If I am honest I don't think the venue will be holding weddings by the time of our wedding as once the papers have finished the place will be completely tarnished. Xxx
CommentAuthorLeanneS91
Last year my sister paid £500 deposit for her wedding venue in the heat of the moment. A few weeks later she realised how soon she was rushing into things with her new partner. She rang the venue back and they said they would not refund her. Then they said to her look at your contract, she explained she never got a contract from them. They were adamant she did. She didn't get a receipt or anything for the money she had gave. She rang for about 3 days in a row, eventually they got sick of her and refunded her. Your best option is to ring and see where you stand. Not meaning to sound cheeky but did you have to pay much deposit? Might be best for you to cut your losses and try and find somewhere else whilst you can.
Leanne
Marrying my best friend on 18th October
Making our life complete with our 2 beautiful girls
We are definitely cancelling even if we do lose money.we paid 1000 but venue total was just over 10k so would rather lose 1 than possibly lose 10 if the venue does go bump. We have found another venue and paid the deposit etc. So that isn't a problem, it was more to see if they had failed to inform us of something, there would be more chance of getting our money back. In my eyes the money we paid is gone but my OH is fuming and is going to try and get his money back 1 way or another. To be honest I don't think we have a chance. In our garden centre down the road from the venue my mums partner mentioned our venue to them saying we were getting married there and the garden centre said they were owed a lot of money for turf they supplied and laid a while back and they haven't seen a penny.
The owner gets sentenced end of this month and they have been ordered to remove a building they erected for weddings which was where the majority of their weddings were held. They were still be promoting this building for weddings a week ago and for all i know may still be even though they know its getting knocked down, which I think is awful. I feel for the brides who had planned to marry in this building and those who have paid a lot more to the owners than we did. Xxx
CommentAuthorlala "mod" bunni
Contact citizens advice in the morning, they will help you and act as a go between if need be
I think you need to read your contract as if it mentions a cooling off period in there then they're not under obligation to mention it as you're supposed to read all the small print before you sign to say you want it,plus this is an occasion where if the venue does go toots up then this is why ppl buy wedding insurance which covers deposits and you get your money bk that way ...and if with the way you're mentioning that they owe money for turf etc, probably means that the venue must be in trouble money wise and if bancruptcy could be the case sometime soon, it could take years through administrators etc and you could still see no money, I just think if they can't pay for turf they owe on, they're not gonna miraculously say 'sure, here's your deposit back,' if you get me x
Velcro...my wedding day twinny! The Two Kel's!
Got engaged 14/10/12 in Central Park NYC!
Became Mrs Macdonald 13th September 2014
Mummy to 4 girlies and baby blue boy Due 10/05/2016
CommentAuthorMrsL2be
Hi Kel Bel - we have read the contract over and over and it doesn't mention a cooling off period and we weren't advised of anything. As for insurance yes its something we should have got but we didn't so no point kicking ourselves about it. I get that its our own fault and the main reason for this thread was to see if we could get our money back because they had breached our contract by failing to notify of a cooling off period. I wanted to know if venues had a legal obligation to give a cooling off period or not. I will speak to CAB tomorrow and see what they say. Basically if we can get our money back its a bonus if not well its a lesson learnt, deposits are there for a reason and I totally get that and thats why I am not kicking off with the venue. If they go bankrupt we will be at the very bottom of a very long list of people and suppliers etc. so I know we wont see a penny if this happens. Xxx
CommentAuthorElizabethF49
The building that has to be demolished how do you know it has to be demolished do you have proof?? If you do and this was the reason you booked the venue I think you could have grounds for them not fulfilling their contract. Id def speak to CAB and see what the say and hopefully if you don't get all you get some money back
After 7 years and 11 months he proposed to me 18.10.13
Our son is 5 years old and our world
Getting married 15.08.15.
Life hasnt been easy but we have each other :)
CommentAuthor*KelBel*
We didn't have a cooling off period with ours so if it isn't in the small print I would say you haven't got one,worth asking if you would have done but we didn't, it was pay the deposit and lose it if cancelling x
Velcro...my wedding day twinny! The Two Kel's!
Got engaged 14/10/12 in Central Park NYC!
Became Mrs Macdonald 13th September 2014
Mummy to 4 girlies and baby blue boy Due 10/05/2016
CommentAuthorMrsL2be
Hi Elizabeth,
Yes it is definitely coming down but we didn't book this building so couldn't use that as our reason. The council have issued statements saying it is coming down straight away. The main concern with the place is them going bust because the weddings they held in that building were costing 30-50k a wedding as it was for extremely large weddings which worries me as without that income where does it leave them. The place already has negative press from reviews etc. but once the papers write their article with all the hard done by brides I doubt anyone would book there. Its worth a try to ask for our money back as the saying goes if you don't ask you don't get lol! At least if we ask them and they say no chance we wont be thinking what if we had have asked! Xxx
CommentAuthorLeanneS91
I'm sure some of the insurance companys cover you for deposits you've already paid. It's well worth paying around £40 for insurance in the hope you get a letter or something to say it's been cancelled. Then you will get your deposit back off the insurance. That's a lot of money to lose. I understand your oh being upset about it. I would be gutted.
Leanne
Marrying my best friend on 18th October
Making our life complete with our 2 beautiful girls
CommentAuthor*KelBel*
I'm not sure if they would get cover for their venue now Leanne because as the venues in the news,insurances would class it as an unstable investment (ie it's very likely they'll have to pay out) x
Velcro...my wedding day twinny! The Two Kel's!
Got engaged 14/10/12 in Central Park NYC!
Became Mrs Macdonald 13th September 2014
Mummy to 4 girlies and baby blue boy Due 10/05/2016
CommentAuthorMarrying.Ryan
I don't think they have to give a cooling off period. At least I never heard of it. If it states in your contract, that you have one, then that is one thing, but as yours doesn't mention a cooling off period, I don't think you would have one. Did you see many posts or pages that stated your contract would be void if they didn't advise you of a cooling off period or was it just the one? 1000GBP is a lot of money. I would try and get legal advice if I was you.
CommentAuthorGlitterfairy
Surely they have breached their contract as well though, lying about food hygiene etc etc, and the owner getting arrested. SUrely that in itself says you can cancel and get your money back, but then companies are sly.
Our wedding day - 6 October 2012
CommentAuthorMrsL2be
I suppose they will say we should have checked these things before signing but we loved the venue and she gave us the hard sell saying she couldn't hold the date blah blah and at that point we just wanted to get married there. When we checked the food rating it said 0 she told us this was incorrect and they were waiting for an amendment within the month. Then they said that all the food is cooked and prepared at their other venue anyway and they have a 4 star rating on food standard agency. Like idiots we took her word for it. We have since found out the other venue have a rating of a dire 1 star meaning major improvement necessary!! £1000 is a lot to lose but the place has stressed me out so much over last few months that I couldn't face holding my wedding there and I don't trust the owners one bit. Xxx
CommentAuthorlala "mod" bunni
The owner getting arrested can not be classed as a breach on contract unless he was arrested for taking money under false pretenses as I said before in regard to the owners all you have is conjecture and rumour .
All we know is they were awarded a 0 food rating by the food standards agency meaning urgent improvement necessary. There are reviews online saying people have got food poisoning from there. I tried to get hold of CAB today but on hold forever and in work so will have to try again. Xxx
