Hello! we booked our wedding at Stock Brook Manor, Essex for August 2012 but have cancelled as were now going abroad, the T&C say if cancelled 6 months or longer before event we get 75% deposit back, the lady called yesterday to say the directors are refusing refund as it was a 'non refundable deposit' - where do i stand?
anyone dealt with these?
CommentAuthorXLittleMissMe!X
From what I have experienced I think they are right that the deposit is non refundable and when they say in the terms and conditions 75% that is 75% of anything you have paid towards the balance of the wedding but some say they will only do this if they can get someone else to fill the day.
Now a extremely happy German housewife and now a Mother!!!!
Islay Jean born 24th June in Hannover.
CommentAuthorx~Hails~x
Yeah we lost out deposit for our venue before we changed as well..................their reason was the deposit was none refundable, then you get 75% back of the total sum of money after that, depending on how much you have paid when you cancell??
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For it was not into my ear you whispered, but into my heart
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If it says in your contract that the deposit is non refundable then Im afraid they are within their rights. If it doesnt state this in your contract then I would maybe argue the point of the 75% Did you have wedding insurance? xx
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CommentAuthorMrsMac2B
Your lucky that they ain't charging you :) if we were to cancel within 8 months of the wedding date we would have to pay something like 30% of the final balance!x