Hi We purchased an engagement ring from *******3rn35t j0n35 on 18th June.We thought was a lovely diamond ring ,it is 18ct white gold with 1/2ct diamonds. My partner and I saw another ring,which we both fell in love with.So after thinking it over we decided to trade what was a week old ring towards a trade in towards this beautiful ring.He offered us just £100.00 for a ring that cost £1,500 said that was because the diamond s where very poor quality. We decided to see if *******3rn35t j0n35 would exchange the ring in view that the diamond s are so poor ! I was told this wasn't possible even though it was less than 14 days,as it was classified as second hand,and a lot of time had been spent with me ect.No I could not exchange it for another item .Her parting comments " I suggest you do not come back to this shop" It was humiliating experience,first finding out the ring has poor quality diamonds and been band from the shop. I rang customers services and was told it couldn't be exchanged even though it was less than 14 days and poor quality ! They said sorry about the shop assistant,but could do Nothing ! All I can say is I will never buy from *****3rn35t j0n35 after my terrible treatment after I had spent over £2,000 as my partner bought a piece of jewellery for himself. This has spoilt the experience of getting a ring to confirm our love for each other...
CommentAuthorInDreamland
This is another copy of a thread and will be closed. Please stop opening new threads on exactly the same thing.
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
