Hi all, I booked my reception venue and paid the deposit at the end of December. They said they would send confirmation through which I received by email but I've had no contract as yet and I'm getting worried as I've heard nothing from them.
How long does it normally take for a venue to send contracts on average and how often should I expect communication from them?
Getting very worried as I don't want anything to go wrong. We are have my a church wedding so this is for the wedding breakfast and evening do.
CommentAuthorKirstieP2B
I'd expect to see the contract and sign it before I paid the deposit to be honest. Contact them and ask where it is xx
CommentAuthorStephH96
Yes contact them, it could be an honest mistake. Ask them how often you should expect to hear from them as well.
CommentAuthorSamanthaB984
Thanks ladies, I will give them a call tomorrow as I know the wedding co-ordinator is at the hotel Wednesday to Friday.
CommentAuthorMrsC2bee
We had a contract before deposit maybe ring and if they don't answer then pop in x
To be fair, we paid and she then emailed the contract to which we signed and sent back after....
If you are concerned, yes, call them. It will put your mind at ease xx
Marrying 'The One' on 30th July 2016
I am now Mrs Emma Stokoe xx
CommentAuthorFlossie
We paid the deposit first before being issued a contract as well. It's a hard situation really - do they want to give you a contract, and risk you not paying? Or do they want you to pay first but you risk not getting a contract out of it?
I am sure all is fine though, hope you manage to catch up with them today and they can put your mind at rest xx
Happily married
18th June 2016
xx
CommentAuthorIslaJ
We paid our deposit and the contract was emailed through to us afterwards. definitely call them!!!
I just cannot wait!!!!!!
29 July 2017
CommentAuthorMrsThomson2B
We booked our date, got the contract about 5 days later and signed and paid deposit a week after that. Our venue held the date until 7 days after contract was issued to let us go over everything and decide we were happy
CommentAuthorWundatigga
We had a similar situation. We contacted the hotel to say we wanted to go ahead and were waiting to get the contract before paying the deposit (we don't live nearby so popping in wasn't an option) - Then I got an email asking if were still wanting to go ahead as they would release out date if we hadn't paid. It turns out that they don;t send the contract until the deposit is paid. OH was not happy about that so a bit of back and forth via email and and we got to see a copy of the standard contract terms to read before we paid - still waiting on the official copy to come out to be signed though!
I hope you get it all sorted soon!
Started dating: 10th February 2011
Welcomed our little girl: May 2015
I proposed: 23rd December 2015
I finally become Mrs R 17th August 2017
CommentAuthorRachaelH705
Hope you've managed to get it sorted. Sounds worrying.
