Bit of a rant coming, here we go!
Up until now my wedding planning experience has been pretty stress free - no real issues and just jolly good fun TBH. Until today.
Our venue only has 10 rooms and we were told when we made our booking that they would all be block booked for our party and the bride and groom should contact the venue 8 weeks before to give names for the bookings and/or let them know if all the rooms have been filled because if they haven't they will be put on ******************
Anyway today h2b has spoken to his mum who told him that his auntie and 2 cousins have booked at the venue. I saw his auntie a few days before and she asked what the venue was called as she wanted to look at it online. I told her (and this isn't the first time I have told her!) that there wasn't many rooms and it was immediate family and bridal party only and she should book her accommodation at the nearest hotel or a b&b, (all this info is on our invites which we haven't sent yet.) Its just she does not listen when you talk to her and talks over you all the time.

So I am fuming at his auntie for booking there when I said there was no availability and I'm fuming at the hotel for letting them book when I was advised that it would be down to me and H2B to confirm who is staying there.
We have just called the wedding manager and left him a message to call back and I hope he will say that's its a mistake at their end and the booking should never have been taken but it is still such unnecessary stress! Down to us to sort out!!!!! grrrr
Hope this all makes sense, I'm waffling sorry!!

What if joe bloggs off the street phones up for a jolly lovely weekend away that weekend!!??! So bloooming annoying.
AND BREATHE!

I would be mad too! I'd be going mental with them when they ring back, its really not fair. What if you'd of told people that you have accomodation for them? Why should they go without cos of his auntie.

I hope it gets sorted out for you x

I'd want to be ringing them again aswell. I wonder if the wedding manager only works til 5 if there's no weddings? I'm the most impatient person so I would be very agitated til I knew it had been sorted!

ooooooooooooh dear!!!!!!!!!!!!! i b ringing or even going there x

Ive just sent an email. Not too stroppy just pointing out the issue. I now sit and wait!!
x

Thats Caitlin. I'm on your side, you should have all important people not just a fair allocation each. If they are important to you they should be important to him to!
I have emailed and H2B has left a vm on the managers mobile so I just have to sit and wait for a reply now. This is what I said:
My fiancé Alex has left Adam a voicemail but I thought I would explain
our issue in writing .I have received word today from one of our
wedding guests that they have booked 3 rooms for our wedding at your
venue on 15th Sept 12. I was under the impression when we made our
wedding booking that the allocation of the rooms was left down to the
bride and groom. I thought that anyone attempting to book a room for
14th or 15th Sept would be told by yourselves either that a) the rooms
were all booked up or b) to speak with the bride and groom to arrange.
Is this not in fact the case? Can you please clarify.
We had spoken with our bridal party and our parents and they were
planning on taking all the rooms and we are now left in a slightly
awkward position where 3 rooms have been taken that we hadn't accounted
for and 3 of our bridal party will be without a room, which obviously
is not what we want!
Can someone please give me or Alex a call to discuss as soon as is
practicable on 07xxxxxx

I didn't want to sound to stroppy before they have had a chance to own up that the person who answer the phone made a mistake but I wanted to get my point across... do you think its okay? xxx

that sounds a very reasoned email to me. If the hotel back down, ask for them to contact your aunt and to tell her they made a mistake and they're full afterall. I can understand why you're so annoyed, I would be. Good luck x

sound perfectly clear and to the point to me

Okay, so I have spoken to the hotel and my h2b has spoken to the relatives and all is well except for the fact that when we spoke to the manager at the hotel he told us that when he spoke to h2bs aunt who made the booking he asked her if she was part of the bridal party or immediate family of the bride or groom and she said yes! Hmmmm! Really??!??! I don't class aunts and uncles as immediate family especcially when there are only 10 rooms available and they book 3 of them!
Also h2b told me that they were "really keen to book somewhere else straight away" so he gave them one of the inserts for our wedding invites. A bit annoyed about that tbh as we haven't sent out the invites yet. We put a hotels details on the STDs and no one else has seen the invitations or the inserts and they have all managed to sort themselves out!!!
Grump.
But oh well the major stress is over and the hotel have assured us that if anyone else calls they will just say they are fully booked.
Apparently h2bs aunt checked online and it said it was fully booked but they decided "to call anyway and try our luck" crikey, some people!!!!! Do you not think that would have rung alarm bells. I would at least have checked with us first before going ahead with their booking.
xxx

glad its sorted hun xxxx