not the real discussion topic i wanted to write, but seeing as the one i wanted to write would have contained a lot of ******************* thought better not

My venue is doing my nut. 3rd attempt at getting a contract right and It is still wrong. They dont even know their own package....

Errors in the 2ndt one including name spelling, missing father of the bride speech off timeline, saying i had confirmed number

their package is 5-14 yr olds get 1/2 portions and under 5s have chicken nuggets. on the contract the under 5s arent eating and the 5-14 are having chicken nuggets.

thats the main one, and there are still loads of issues.

the thing is do i lose my temper or do i bite my tonguee, make the admendments and hope for the best and not ruin a potential professional relationship.

i would call them and ask for a meeting in person. sit down and be very strict with them. point out every single mistake telling them it needs sorting NOW!
I would go mad. we wouldnt even sign the original contract (18 month from wedding) until my oh name spelt correctly. lol

I would defo have a go over the phone to them to be honest!! arrange some sort of meeting as Jordan has suggested.
It's unprofessional for them to be doing this so you need to sit them down and get them to sort it out. xx

Definitely get it all written out yourself, with everything that should be included & then go in and speak with the manager or someone superior. not the wedding coordinator assigned to you but someone of higher authority.

I thought we had it bad with no coordinator at the moment, this will be our 3rd one!! but obviously not!!

The fact you are only 7.5wks away they shouldnt be putting you through this stress, im assuming you have another meeting to confirm final things about month before the big day? Even so, I'd arrange to speak to someone like events manager or someone other than whom you have been dealing with currently. Take in your amended contract with everything that should be on there along with the wrong details contracts too, and just get it all off your chest and out in the open.
This is definitely not the professional way they should be dealing with it ESPECIALLY less than 2 months to go.

xx

seriously!? omg cannot believe what they are putting you through hun. I'd definitely want to speak to the manager or someone else to be fair, doesn't seem like the deputy has much knowledge or sense themselves. Are you sure you don't want to go through the coordinator!?

Definitely work everything out how it should be and then take it from there. They definitely need to get their act together, no wonder your fuming!!!

Ours seems so trivial in comparison!
We been trying to go and see the ceremony room set up as ceremony ever since we booked, and luckily theres going to be wedding fayre at the venue and appt the 2 rooms we're using are going to be involved and set up, so because of that, and through the overall events manager we're going to see it!
Our hotel coordinator changed the day we booked the venue, then changed the week after we signed contracts. Then I didnt hear anything for couple of months so emailed them in Nov asking if they had appointed a new 1, turns out they had 2 weeks before, and she was in process of contacting all couples to introduce herself, then slipped a disc in her back and was hoping to return to work by the end of the week (3wks before xmas). the manager said they'd let me know either way within the week! still nothing after NY so I emailed them about 10-14 days ago (the manager still) turns out she's still off with her back, signed off till end of jan & has a Drs appt on 25th so will know more then, then manager can let us know the situation!!
So we have no contact, and meant to have our 4 month meeting sometime next month & currently have no coordinator & no communication!!

I know its nothing compared to yours but I can definitely empathise with your frustrations hun, really hope you can knock their heads together and get through to them.

xx

I would complain hun, by the sounds of it they don't have a clue, next time you talk to them record it so if they try and go back on it you have proof x

they are good, especially for the last 6 weeks (although i might be biased lol)

i will kick their b**ts tomorrow lol

its not too late, you can get them to do the final confirmations, timelines and just be there on the day. which does help, :o)

oooh ok, well ill keep that in mind :) thanks hun

sorry for going off topic there, really do hope it all sorts out for you!! xx

yeh totally. ive rang my venue for questions and stuff about 7-8 times now and i have ages left lol. too right girl, you go kick some a** lol xxx

I wouldn't go mad at them but I would be very firm and very professional about it... and as you say don't recommend it to anyone and maybe write a review telling them exactly how you feel xx

i know its crazy, but as we only have one person in the upper bracket of that age group we are paying for an adult meal for them. even worse the mess up over the meals is because they thought the high chairs and booster seats were that for age group lol. it will be sorted soon.

they have sent me over another contract so i will see how right that is.

at least 20 years... well they now have the meals right, I think that the wedding coordinator has been told off though. I know she is new, but this is a contract, it has to be right...he still spelt mysurname wrong. its not hard, i would understand if it was my full first name lol