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  1.  
    • jocelinetex
      CommentAuthorjocelinetex
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
      edited
     
    HI all ; )
    we have ********* wedding rings coming round next monday, i was wondering does anyone know if theres a discount for power users and if so what is it? i've tryed to look but i havn't found anything

    Members signature icon
    starting weight 20 stone 6 lbs
    weight loss to date 6 stone
    current weight 14 stone 6lbs
  2.  
    • Elle23
      CommentAuthorElle23
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    No, they dont offer power users a discount as far as im aware.
    However, ask for the scratch card from your rep, that will give you something should you order (free engraving, money off, free secret diamon inside the ring etc)
    Also they offer a deposit then interest free & no credit check monthly payments via direct debit over the amount of months you decide.
    Good luck, some beautiful rings they have and i think reasonable in price
    Have not seen ANYTHING like the rings we have chosen, anywhere!

    Members signature icon
    To be wed on our 10 year anniversary! 23.08.2013


  3.  
    • shazzifox
      CommentAuthorshazzifox
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      edited
     
    oooooo may have to have a look into getting ************* rings, especially if they offer a payment plan :) xx

    Members signature icon
    ******* Shannon & Trev --> 8 Years Together *******


  4.  
    • jocelinetex
      CommentAuthorjocelinetex
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    Thanks Elle23 we are so excited hehe ; ) x

    Members signature icon
    starting weight 20 stone 6 lbs
    weight loss to date 6 stone
    current weight 14 stone 6lbs
  5.  
    • CommentAuthorkrissy905
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      edited
     
    we are having ************* rings to pics are on my profile they have so amazing designs and a lot more choice then any where else i looked at check out there facebook page xx
  6.  
    • jocelinetex
      CommentAuthorjocelinetex
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      edited
     
    They cancelled on me ; (((

    Members signature icon
    starting weight 20 stone 6 lbs
    weight loss to date 6 stone
    current weight 14 stone 6lbs
  7.  
    • Officially Mrs M
      CommentAuthorOfficially Mrs M
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    oh no i hope they had a good excuse

    Members signature icon
    8th September 2012 I married my best friend
    1st September 2014 our little family grew by one

    Women are made to be loved, not understood. - Oscar Wilde
  8.  
    • Unknown
      CommentAuthorUnknown
      Ticker backgroundTicker foreground
     
    oh no...normally they are really good. did they have a reason? x




  9.  
    • jocelinetex
      CommentAuthorjocelinetex
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
      edited
     
    she said her car broken down and she couldnt make our 8.30 appointment plus would it be ok to ring tomorrow to rearrange, so gutted we have been so excited all day ; ((

    Members signature icon
    starting weight 20 stone 6 lbs
    weight loss to date 6 stone
    current weight 14 stone 6lbs
  10.  
    • CommentAuthorkrissy905
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    well fingers crossed she can sort you a new appoinment soon x
  11.  
    • jocelinetex
      CommentAuthorjocelinetex
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    i dont know tbh stuff like this really puts me off...if it was the other way round and i had 2 half hours or more before a meeting i would try my hardest to be there for that person, i'd ring and say whats happened and even say i might be late, but i value your custom and i'll try my best to be there.....guess i'm to hard on people ; S

    Members signature icon
    starting weight 20 stone 6 lbs
    weight loss to date 6 stone
    current weight 14 stone 6lbs
  12.  
    • smooch
      CommentAuthorsmooch
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    Jocelinetex - can you tell me the name of the Advisor who let you down? If you don't know the name please give me your postcode and we'll know who it should be. Clearly we don't approve of Advisors letting customers down like this. We'll have a word!
  13.  
    • jocelinetex
      CommentAuthorjocelinetex
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    it's ok i don't want to course trouble for this person, if she calls back today like she said she would then we'll arrange another appointment, if she doesn't i'll let you know who it is.

    Members signature icon
    starting weight 20 stone 6 lbs
    weight loss to date 6 stone
    current weight 14 stone 6lbs
  14.  
    • jocelinetex
      CommentAuthorjocelinetex
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    tbh i had a gut feeling it was going to happen, I made sure i had my phone next to me all the time, because i said to her we just need the female rings to try on because we were both female, she said ok right well I’ll bring the male ones also in case you like a pattern on them, and i just know that it was a going to be a waste of time, this maybe just me being paranoid but it does happen a lot I’m afraid ; S

    Members signature icon
    starting weight 20 stone 6 lbs
    weight loss to date 6 stone
    current weight 14 stone 6lbs
  15.  
    • smooch
      CommentAuthorsmooch
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      edited
     
    Jocelinetex,

    We have hundreds of same gender couples who buy from us because they love the home visit and the huge selection of rings we bring.

    The reason she would have brought the mens rings is because all our designs are interchangeable. They can be used for men or women. The only difference is usually the width of the ring.

    If you're unhappy about the way our Advisor has dealt with you please call the customer service team and ask for Malcolm. We can arrange for a different Advisor to come out to you and we guarantee they'll turn up!

    I'm really concerned that you felt it would be a waste of time, we treat all customers the same way and as you'll have seen on here most people love our service and our products. Please get in touch so we can sort this out for you.
  16.  
    • jocelinetex
      CommentAuthorjocelinetex
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    I’m sure your right and like i said properly just me being paranoid ; ) i do understand about the men’s rings i was just stating our conversation on the phone and if she rings me back today i have no problems with staying with this advisor. the reason i felt like it was going to be a waste of time was we do get allot of predigest, and it does feel like ‘here we go again’, time after time we kind of wait for it and I’m not saying it is like this in this case but it’s hard not to feel this way when it happens so much. I’m sure she’ll call and everything will be fine and we’ll get beautiful rings for our wedding day ; )

    Members signature icon
    starting weight 20 stone 6 lbs
    weight loss to date 6 stone
    current weight 14 stone 6lbs
  17.  
    • smooch
      CommentAuthorsmooch
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      edited
     
    Hello again Jocelinetex,

    I understand you now have an appointment booked for tonight. I'm sure you'll have a great time. Sandra was really sorry to have cancelled but she was sitting on the motorway waiting for the tow-truck when she called you.

    Have fun tonight and let us know what you choose. You can post on our faceboook page if you like - then the mods won't get annoyed we're doing customer service stuff on their forum!

    :o)
  18.  
    • jocelinetex
      CommentAuthorjocelinetex
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    Just to let you know the advisor has just rang to rearrange our appointment to Thursday at 8.30, she apologised again, and we had a nice chat and she’s a really lovely lady i genuinely think it was just a bad night for her, and its wrong of me to think the worst when she had broken down and there was nothing she could do, I’m really looking forward to meeting her on Thursday ; )

    Members signature icon
    starting weight 20 stone 6 lbs
    weight loss to date 6 stone
    current weight 14 stone 6lbs
  19.  
    • CommentAuthorkrissy905
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    glad you got a new appointment so fast and I'm sure you will find a ring you liked they are really good and let you try as many as you like on and don't rush you into making a decision my adviser was quite happy to go home and let us think about it but i wanted to order there and then. i knew i would find a ring that i liked more then those we picked xx
  20.  
    • smooch
      CommentAuthorsmooch
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    We're pleased its all sorted and everyone is feeling a bit better about it. We aim to be at 100% of appointments on time but occasionally things go wrong and we have to play catch-up. Please keep telling us if you have any queries or concerns about the service you receive. You can also post on our facebook page.
  21.  
    • CommentAuthorkrissy905
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      edited
     
    think you facebook page will be getting sick of me im always on it lol x
  22.  
    • smooch
      CommentAuthorsmooch
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    Krissy - we love our smoochers to come on to the page!

    We want to hear all about your wedding plans and what you think of the ring photos we publish - we have trouble keeping up with all the posts sometimes but its lovely to hear from everyone. ;o)
  23.  
    • FernP61
      CommentAuthorFernP61
      Just marriedBadgeBadge
      edited
     
    i cant wait for my appointment with jeff next sat so excited already seen on the site what id like for my wedding ring xx
  24.  
    • CommentAuthorkrissy905
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    so did i fern but they come round with rings that they dont have pictures of and then you end up with not one but ten favorites and spend an hour trying to make your mind up. lol
  25.  
    • jocelinetex
      CommentAuthorjocelinetex
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    yaaa! picked are rings this is Rachels she picked it to go with her engagement ring
    83E31.jpg
    83E31.jpg

    i've got bigger ring becoz after we are married i'm not wearing my engagement ring, and my codes not working in the search so i cant show you yet ; S i also cant find it though the pics but she said if i couldn't find it on the website she would email me a pic of it ; ) what a lovely lady she didnt leave our house til 10.30 becoz we were all chatting so much

    Members signature icon
    starting weight 20 stone 6 lbs
    weight loss to date 6 stone
    current weight 14 stone 6lbs
  26.  
    • MrsMarr2B
      CommentAuthorMrsMarr2B
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    That's great jocelinetex, we have phil from sm00ch coming to see us on the 5th of may!! Can you tell me have they got heaps of different sizes for trying on? Really looking forward to it, it's the last thing we have to arranged for our wedding xx

    Members signature icon
    Mrs Marr 2 b!!! Can't blooming wait!!


    10-11-12 can't come quick enough :)
  27.  
    • jocelinetex
      CommentAuthorjocelinetex
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    there were loads of rings to try on, all different sizes, i'm sure you'll find something you like but if not you can always make your own bespoke ring ; D we got a scratch card and won free engraving on are rings and also we got 2 real silver necklaces and a pair of earring which are perfect for are bridesmaids and MOH.

    Members signature icon
    starting weight 20 stone 6 lbs
    weight loss to date 6 stone
    current weight 14 stone 6lbs
  28.  
    • CommentAuthorkrissy905
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    if you give them the code on facebook they will upload a pic of your rings then just take a copy they did for me xx love that ring was one of my favourites too but didn't look quite right with me engagement ring x
  29.  
    • smooch
      CommentAuthorsmooch
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    joycelinetex, As krissy905 says - if you give us the code of the ring we'll email a photo or if you ask on our facebook page we'll publish it there.
 

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