its good knowing you have the information at your disposal so should it get that far and go to some kind of court their reasons and explanations etc will get thrown out because it isn't written down (in the correct manner and clearly enough) BUT that now gives them a thought for future that they need to update their policy, should they want to stop this from happening again. (Not that you are in the wrong they are!!!!!!!!!!!)

defo, i think u well and truly have a case and that ur old company is well in the wrong, its a shame you had to leave before you got chance to order the BM dresses :( Im sure ul find some much much nicer anyway xx

me and my family are in a big battle with a travel company due to the conditions of a villa we rented in america in april, they are offering us compo of less than a weeks rent for problems that lasted in some cases the duration of the holiday. Ive learnt to document EVERYTHING and keep on top, because the travel company has a duty of care to respond within 28days of recipt of letter, the last letter we dated 35days after confirmation of reciept, we're in the process of drafting a letter o ABTA which i must do this weekend!!!
Im my dads daughter and he's very strict on rules and compo etc and fighting your battle. I complain (not at everything0 but if theres something to be said ill say it, i did it in a restaurant the other week and got us a free meal co head office! sorry but 2hours and 4 people and only getting to eat a main course in that time was abismal!
but they are other stories!

Thanks clarabella but its actually 4 months its taken them, which is furiously wrong! I was starting to think as they wasn't replying that they had seen their errors and wasn't replying to admit they was in the wrong, no such luck! When I hear back from citizens advise I will be sure to let u all know xx

if your old employer did the dress discount as part of a "work uniform" discount policy (like they would at most everyday clothes stores) then i would imagine that theres not much you can do? if you have a separate contract (and records of it) then you might stand a chance of getting your deposit back or sticking to the original deal. but i would imagine that the employer sees the discount as a perk of your employment and since you are leaving they are within their rights to claim the rest of the dress costs back and hand over the dress early as you have quit the employment contract you are in with them.

sorry!

Thanks Katie_lou i was looking for everyones opinions but i signed the same contract as every bride does with a note sayin staff discount it isnt a works uniform discount. They are saying the staff discount is perks of being an emplee and as i am no longer an emplyee then i dont qualify for it but i paid the deposit when i was an employee a month before i even handed in my notice and it doesnt state anywhere this is the procedures if a dress is on order with them and u end up leavin, plus they let another member of staff get her dresses in the right time with more discount, Its unfair that they are doin this to me and no1 else.

Thanks for giving me your opinion tho all input either good or bad is what im lookin for

xxx

If you have signed a binding contract, then they cannot go back on it. The only thing I would suggest is look at your staff handbook about how your discounts work when hadning in your notice.

Also, did u pay any of the dress by credit card? If so, contact ur bank as they are obliged to help. It doesn't matter how much u paid, as long as the value of the item is more than £100 and less than £30,000.

I would phone your bank now and tell them the situation. They will get it all sorted within a week. I had a problem with not getting a camera I ordered online and they took care of everything. I got the money back on my card within a week and didn't have to think anymore about it! They were brilliant and so reassuring.

i would threaten them with court action and show the proof of what u have signed just like any other bride, and the fact that when u set up this contract u were an employee and was for 2 years so u didnt just join a company for a discount and leave. the date shows u set up the credit agreement while u were employed so 2 me they dont have a leg 2 stand on! thats all there is 2 it! go in with full force and no fear and i think if they were a good company they would stop being silly and keep 2 the agreement as word of mouth is very bad 4 business!! good luck x

That is really out of order! xxx

hmmmmm am a bit 50/50 on this i reckon cos u left i kinda think its rite they say u gotta pay and take it! or else they be doin all the work in like 2 years time with discount when ure not an employee babe!

If they signed a contract they have to honour it, surely?! They should've thought about different circumstances when writing the contract up, so they could put conditions in it. It is not your fault that they didn't think it through properly. x

yes i reckon cos it isnt wrote in the book about leaving job before dress cums etc hey shud honour it