Hi All

So tomorrow we are due to go to our venue and pay 90% of the balance.
As we have been paying as we go, this means we are not left with a huge amount and therefore the sneaks have asked for 90% of what we have left to pay. Oh well, that's not the issue here

So we went for a package at our venue of 50 day guests and they are catered for all day and evening
We have then added evening guests to which we were told we would pay for each guest, fair enough.

So our day number (inc kids) is 57 and eve guests we originally said 53
We were therefore quoted on 57/110

I have updated them at the beginning of the week with our final evening number of 38. Its bank hol weekend, lots had already made plans, despite sending our eve invites 8 weeks before the date :-(
Anyway

I emailed the venue and gave this number and requested the bill be revised
I received a response to say the price is the same? EH?

We had left it to the venue re the % to cater to. Now they are saying as we are still catering for the same amount of people, the price will not change?
Does this sound right?
That means I could potentially invite another 15 people for free????? Not that I am going to but just saying!

Im ever so confused as when we requested the cost per head of our evening guests, we were told £7.90
This means the 13 extra from day to evening based on the number they are catering for is much much more than £7.90 and everyone else is non charge? I just dont get it


Can anyone shed some light on this for us?

Sounds odd to me - I don't get it either! Maybe they've misunderstood? Xx

That does kind of make sense but still not fair is it?
Or am I just not getting it?

However, they only sent us the actual cost of our day after our meeting 8 weeks before the wedding when we told them the day number invited was an extra 53, we had originally said and extra 80 when we booked but things change dont they?

So she said at that point, they will draw up the costings and we just need to give final numbers 3 days before the wedding.
Well I have done what they have asked but with plenty of time as the wedding is 2 weeks tomorrow

This has put a bit of a dampener on my excitement of going there and paying the money all off
Its not a humongous amount of difference but when you are on a budget (and feel someone is taking the mickey!) £120 is a lot of money!

Yeah it sounds like they've not been clear with you about their terms. Check the paperwork you have. See what the terms are about payment for numbers. It sounds like they took your 8 week numbers as your contracted ones, then they were expecting just small changes on the 3 days before thing.

Yeah, if it doesn't say that you are committed to those numbers then definitely go and argue.

No Carla, our package was for 50 day guests with no extra in the evening
We always knew we would have guests in the evening and were told that was fine and we would just pay per head but the 50 from the day would be catered for all day and evening

Hope that makes sense?

Ohhhhh we are going round in circles here!!!
Matt & I have pen & paper & it is now making even less sense!
If we said we were having zero evening guests, our day guests would still receive an evening buffet as in the package.
Therefore when they now mention we are catering for 70, it appears we are paying again for our day guests to eat when it is already included!!!!!!!!!

Oh dear, think I need to get some sleep ahead of getting this out in the open with them tomorrow!

Ask for a complete breakdown of the cost...I wonder if the lady on the other end has got her lines crossed somewhere. But Deffo seek clarification xx

I would phone and speak with the lady you originally had the meeting with. Just say you're a little confused, and could she explain things to you. It may all be an honest mistake, everyone's human including your venue people and these things happen.

Hope this gets sorted , update us once you talk to them!

Thanks ladies
After a long and frankly confusing meeting at the venue, where the guy started talking overheads and price per section of the day (???) we have finally sorted it!

It transpired that they were not charging us per head but just for the number catered for in the evening.
HOWEVER
They had then charged us twice theoretically for our day guests as the package catered for day guests from ceremony until midnight.
Its all still a bit confusing to me but after I returned from taking LO to the toilet, H2B & Wedding co-ordinator (the guy) had agreed the breakdown and the solution being £200 off the quoted figure!
Result!!!

So the venue are now paid and we owe £75 on check out which was their suggestion just incase a guest or 2 pull out as we have until 48hrs before the wedding to give final numbers

Phew!

It was a result as we were thinking it was £118 we were over quoted!

Pleased you got it sorted. Just shows you shouldn't just accept what they say x