As some of you might remember I posted a bit back that one of the stones had come out of my engagement ring and then 5 weeks ago another one came out well I was so happy to get it back on weds despite being told I wasn't allowed to wear it really it was more a ring to be looked at it has come out yet again this morning!!! I'm sooo angry but at same time am really upset!! I just needed to rant a bit somewhere where no one will get hurt lol x but I don't understand how a ring can be so defective!! Only had it back 2 days!! Ry is now in there complaining as I don't want to get upset with them!! And sorry for not putting it onto other thread I couldn't find it as am on phone and it stupid!!
Sorry for rant too! Xx
i cannot wait to marry my best friend
i love you ry!!!
engaged midnight 2009
Mrs Ryan Sheader (to be) lol :D
CommentAuthorlizzylou
Oh dear lady, deep breathe. Hope they sort it out for you. xx
Lizzy. x
CommentAuthorMrsWearn2be
Oh no! Thats terrible, is it from a really expensive well known jewellers?! I've only got a cheap engagement ring from argooose but to be completely honest with you..its held up very well! lol xx
CommentAuthorLynD
that's awful.. exactly the same happened with my first engagement ring (from first marriage) from the jeweller Mr Jones (reason why I will never ever go back there regardless). The stone fell out of the first one as the gold bent (think cheap silver and it wasn't). They ordered another one in...I tried it on...was about to take it off for them to polish and 'lo'.. it bent again. The manager tried to placate me with 'oh so you're the Uri Geller who can bend rings' (wrong wrong thing to do!!!!).
Am confused - it's a ring to be looked at? Not worn? If so then, under the Sale of Goods Act it is not fit for the purpose for which it was intended and, even though it obviously carries lots of sentiment, then you should take it back and complain - loudly - in the shop (which is what I did). And don't back down... the jeweller must sort this out.
good luck lovely x
CommentAuthorCharlotteB32
It's definitely not fit for purpose if everytime it's touched something goes wrong with it. Threaten them with trading standards etc.
If the jewelers part of a national chain it might be a good idea to contact their corporate office.
CommentAuthorkrazykitty
it is a little jewllers i dont think it is part of a chain although just because i havent seen any others doesnt necessarily mean that lol but ry went in and spoke to them as i was too upset and would loose it and apparantly the lady is going to write a strong letter for us complaining to them and get it sorted out the main problem i have now though is that she cant tell us how long it gona take to have it back again!!
i wish i could name and shame but not allowed but it the shop of the tons-ship the lady that ry spoke to was really nice but the one that i saw was really condescending!! still ry is gona wait and see what happens he did say that he wanted a new one to replace it!
but ry is really upset cos he paid a LOT for it 18ct white gold aswell! but i have been telling everyone not to go there! but mark my words if they dont sort it out satisfactorily it ill be taken to trading standards!!!
thank you everyone though im glad it not just me!! xxx
i cannot wait to marry my best friend
i love you ry!!!
engaged midnight 2009
Mrs Ryan Sheader (to be) lol :D
CommentAuthorGlitterfairy
Rings are not exactly mean to be looked at are they? Especially engagement rings. Hope you get it sorted out.
Our wedding day - 6 October 2012
CommentAuthorLinzi-jo
Seems a bit silly for someone to tell you that you can't wear your ring. If it is not wearable they shouldn't have sold it to you! I hope you get it all sorted out soon xxx
Got together 14.02.2008
Got engaged 31.12.2010
Will become a Mrs on 30.08.2014 xxxxxx
CommentAuthorLauraJo87
I can't believe they said it was a ring to be looked at, not worn?!! Xx
My Beating Heart Belongs To You
30 August 2013
The First Day Of My Happily Ever After
CommentAuthorkrazykitty
hey everyone just come back from a nice trip to bruges for OH birthday was fab and got lots of choc and calmed down over this lots!! and linz-jo thats what my dad said! If it wasnt meant to be worn then it not fit for the purpose it was sold for! (or something to that effect!!)
i feel such a cheat though not wearing my engagement ring! just want it back!!!
i cannot wait to marry my best friend
i love you ry!!!
engaged midnight 2009
Mrs Ryan Sheader (to be) lol :D
CommentAuthorTori
I cannot believe they could tell you it is meant to be looked at not worn. By definition a ring is something WORN on your finger. I think you need to get your money back and go elsewhere. I know it may not feel the same but you are meant to wear an e ring for a long time.
Hope you get it sorted x
CommentAuthorkrazykitty
thank you tori i will try keep everyone posted on how we get on x hopefully it will be sorted soon and i can wear it again! x
i cannot wait to marry my best friend
i love you ry!!!
engaged midnight 2009
Mrs Ryan Sheader (to be) lol :D
CommentAuthorButtonAndBoo
Aww no! I know how you feel hun as one of mine have come out. But for it to happen twice thats not good at all. I hope you get it sorted hun.
X
CommentAuthorNEDebz
OMG thats awful, surely rings are made to wear not 'look at' I would say that you have a strong argument to be fully compensated as I'm sure it would fail the sale of goods act. I hope you get sorted hun xx
4th April 2014 - I get married to my soul mate
CommentAuthorShazk
This is awful Im glad a trip away has helped calm you down but hope you get it sorted.
They are made to be warn as been said before and its a cheek that they say its not im gobsmacked!!!
Really hope you get it sorted and that ur not parted from it for to long xxx
Away with the flutterbys xxx
CommentAuthorkrazykitty
hiya all the ring is going top get replaced but dont know when still but am still wary of it as what happens if it happens again! x Thank you all for your support though xx
i cannot wait to marry my best friend
i love you ry!!!
engaged midnight 2009
Mrs Ryan Sheader (to be) lol :D
CommentAuthorLulu1388
Aw im glad the trip took your mind off of it and calmed you down!
I had a ring once that a stone fell out after only a few wks, went back to the shop they looked it over and said do you work with hangers or cash, i said what? no? do you wear it in the shower/washing up etc, no i take it off so it doesnt get water damaged etc, oh well it is not something to wear all the time, it is merely to wear on the odd occasion?? seriously...why?!! it's beyond me why people are told this!! Needless to say I havent worn the ring since, partially because its wayyyy to big now but still!! ridiculous to say the least!
Hope it doesn't take too long to get your replacement and hopefully it won't happen again! fingers crossed for you hun xx
Every Once In a While In The Middle of an Ordinary Life
. . . Love Gives Us a Fairytale. . .
CommentAuthorEm01
The same thing has happened to my engagement ring twice, first one of the shoulder diamonds and then the big centre diamond. H2B took it back to the jewellers both times and they replaced and cleaned the ring both times free of charge but i still find it gutting when i can't wear it for a week whilst it's being fixed, don't know what i'd do if they said i couldn't wear it anymore lol. H2B said if anymore stones fall out he is going to demand a brand new ring as it wasn't a cheap one (is valued for £2000) so it's obviously getting to him aswell xx
CommentAuthorSam
edited
Not all rings are designed to be worn all the time. For example pearls and opals are very soft and would get destroyed if worn all the time. Some stones will chip and some settings cannot stand up to daily wear either. When my ring was purchased one of the major selling points was the platinum setting because it's stronger. This does not mean however that it will never need to be adjusted. My point being that it's really important to make sure that any ring you wear daily should be worn daily. It may also be worth seeing if a jewelery maker could reinforce your current ring, rather than just repairing the damage.
CommentAuthorLauraJo87
I think jewellers ought to be more vigilant in making it clear that rings aren't 'everyday' wear, if this is the case. I would sort of assume that a ring (particularly if it was an engagement type ring) would be suitable....
Xx
My Beating Heart Belongs To You
30 August 2013
The First Day Of My Happily Ever After
CommentAuthorSam
A good jeweler should tell you this information up front as they would want to create a customer for life. However if they're just looking to make a quick sale then I imagine they will tell you anything. It's really important to do your research when purchasing jewelry.
CommentAuthorLauraJo87
Im glad I found this thread, we're going to look for my wedding ring soon and I would have never even thought to double check...
nope nothing yet! am still waiting impatiently! im starting to think we should get money back and go somewhere else! still ry wants to wait and see what they say or do next! and they said that they cant give a time period for me to get it back which is stupid cos surely they will know how long it takes to either make a new ring or get one in! grrr!!!
i cannot wait to marry my best friend
i love you ry!!!
engaged midnight 2009
Mrs Ryan Sheader (to be) lol :D
CommentAuthorlala "mod" bunni
how long has it been >?
tbh honest i would now write or email saying that as they have now had your ring for ........ weeks you require and answer with in 10 days as you think this gives them a reasonable amount of time , failure to correspond with you in this time will leave to no option but to contact tradings standards and ask them to take up your case
I can't believe it takes them so long. When one of the stones fell out of the shoulders on mine it took eight weeks to repair, when it only took them six weeks to make it. X x
CommentAuthorkrazykitty
They have had it 7 weeks now from me first taking it in I don't count having it back 2 days! Grr but if you do it been 2 weeks it really frustrating!! It really stupid too you would think they would know how long it takes to either make a new one or get one in!! Getting fed up now x ta everyone for support and glad I'm not just being a bridezilla lol xx
i cannot wait to marry my best friend
i love you ry!!!
engaged midnight 2009
Mrs Ryan Sheader (to be) lol :D
CommentAuthorMrs-Mouse-2-be
Sorry but I wouldn't bother getting a replacement ring from them. I would go to the shop with the ring and the receipt and demand my money back. I would go first thing in the morning and stay there all day if I had to.
