UK
UKbride Member Request 29 Jun 2017

We have booked our dream reception venue and paid a deposit, however, we are...

We have booked our dream reception venue and paid a deposit, however, we are aware that the rooms on offer are quite expensive for guests, so when we were checking with the venue about additional beds for children, we were told on several occasions this was absolutely fine and they would happily put in extra beds (with no mention of additional costs) we have now come to book rooms for parents/ grandparents and have suddenly been informed there is a £40 charge per bed! The rooms are already £140 per night! I have looked through all the paperwork and nowehere can i find any information about an additional charge for beds. How would you lovely brides approach this please?

16 Comments
Kirstie Calvert
Kirstie Calvert 29 Jun 2017

I'd just mention that when you made arrangements for the rooms no additional costs were stated for extra beds see what they say.

Lucy Lewis
Lucy Lewis 29 Jun 2017

Hi I agree with Kirstie if they won't reconsider the extra cost look for a travel lodge or similar close by :)

UKbride Administrator
UKbride Administrator 29 Jun 2017

I'd confront them about if definitely they should have mentioned when asked about extra beds if there was a cost usually £10 a bed is about right not £40

UKbride Administrator
UKbride Administrator 29 Jun 2017

The fact you're having your wedding there, that majority of rooms will book out and they will be taking money on the bar all night I think you are within your right to say that you shouldn't be charged extra for additional beds. Where we got married we paid for an exclusive package meaning the whole hotel was booked for us. We paid initial cost and charges rooms out at £100 each, when I mentioned about extra beds they said they could either add them or they were happy for people to bring blow up beds etc xxx

UKbride Administrator
UKbride Administrator 29 Jun 2017

ask nicely and firmly to have chat with the hotel manager.

Elizabeth Tooke
Elizabeth Tooke 29 Jun 2017

Phone them up but ask for a different date don't mention your wedding at all. Say you and your partner looking to come away for a break but not sure if your parents can take your child, would it affect the price any way if the child would be coming. They could be trying it on to get more money from you for the wedding. Xxxx

UKbride Administrator
UKbride Administrator 29 Jun 2017

Most venues have hidden charges! They cannot put everything on the information pack as not everyone would want the same thing, as for the room cost u might be able to get that down we searched online and found our hotel/ wedding venue rooms for a cheaper price I showed this to manager and he had to reduce to same price as hotels should be competitive enough themselves there shouldn't be any other way to get it cheaper the cheapest should be the hotel itself so he reduced it for us
Worth a try but u won't be able to do anything about the charges for something extra you have asked for! Even if it isn't stated anywhere. We had to secure 10 rooms aswell so have to make sure we have 10 of our guests willing to pay £100 a night to stay after our wedding! They originally wanted 15! But we negotiated on that too! X

Olivia Wellock
Olivia Wellock 29 Jun 2017

Ask for a meeting with your wedding coordinator, I used to work as one and had this situation all the time. Just be honest and explain you'd not have booked the venue had you have known this and it's now meaning you have guests that are reconsidering their attendance (a little exaggerattion never hurts!), most venues know you'll spend a lot on the bar so won't want a sour taste before your big day. Good luck :) x

Naomi Chappel
Naomi Chappel 29 Jun 2017

I think you should bring it up with them. It should clearly state that additional beds are extra and how much extra. If it doesnt then they shouldnt be charging you x

UKbride Administrator
UKbride Administrator 29 Jun 2017

Or tell your guest not to ask for extra beds n tell them to sort a blow up out haha they'll never know xx

UKbride Administrator
UKbride Administrator 29 Jun 2017

Ambiguity within paperwork benefits the party that did not write it therefore, if there was to be a charge it should have been put in writing within your sign contract, if as you say there is no mention of it stand your ground! And fight

UKbride Administrator
UKbride Administrator 29 Jun 2017

We got our rooms for £100 for guests per room. They said additional beds were £20 that's for breakfast, towels and extra tea, coffee ect can't expect it for free but they should have made it clear and £40 seems a bit steep. Just be honest about it. We paid £4200 for our venue and If we asked for something we pretty much got it because your paying a good amount. Also like others said there is money coming in at the bar so they should be ok with lowering a bit. If not you may need to look else where for those ppl x

UKbride Administrator
UKbride Administrator 29 Jun 2017

I would also so look at standard hotel policy for these things, they might not have told you and might not have it included in wedding documents but it might be in the hotel prices. If not use that as a catch as its not actually wrote down anywhere sonyou can hanggle and get price set for your guests x

UKbride Administrator
UKbride Administrator 29 Jun 2017

It's common for hotels to charge extra for children but everywhere I've stayed in the last few years has been £15 per child, it's still a bit of a rip off but more affordable, they can't justify charging so much

UKbride Administrator
UKbride Administrator 29 Jun 2017

Confront them about it. I had a similar issue with my venue on rooms. They didn't stipulate the discounted rate only applied to the night of the wedding. I called them out and now my guests (most traveling from other parts of the country) can stay for the same price the day before.

UKbride Administrator
UKbride Administrator 30 Jun 2017

There again why expect an extra bed for free if they done that to everyone then they wouldnt make a profit if it dont say any where childrens besds free then y expect it to be free i understand it dosnt state theres extra charges for beds but it dont say free either

Comment

Before we add your comment, please: log in to an existing UKbride account or join UKbride
Why Join?