Hi We purchased an engagement ring from *******3rn35t j0n35 on 18th June.We thought was a lovely diamond ring ,it is 18ct white gold with 1/2ct diamonds. My partner and I saw another ring,which we both fell in love with.So after thinking it over we decided to trade what was a week old ring towards a trade in towards this beautiful ring.He offered us just £100.00 for a ring that cost £1,500 said that was because the diamond s where very poor quality. We decided to see if *******3rn35t j0n35 would exchange the ring in view that the diamond s are so poor ! I was told this wasn't possible even though it was less than 14 days,as it was classified as second hand,and a lot of time had been spent with me ect.No I could not exchange it for another item .Her parting comments " I suggest you do not come back to this shop" It was humiliating experience,first finding out the ring has poor quality diamonds and been band from the shop. I rang customers services and was told it couldn't be exchanged even though it was less than 14 days and poor quality ! They said sorry about the shop assistant,but could do Nothing ! All I can say is I will never buy from *****3rn35t j0n35 after my terrible treatment after I had spent over £2,000 as my partner bought a piece of jewellery for himself. This has spoilt the experience of getting a ring to confirm our love for each other...
CommentAuthorInDreamland
This is just a copy of another post and thread so will be closed.
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!