Hi I'm in bit of pickle and wondering if anyone can offer some advice about my dress situation. On the 2nd aug. I paid 50% deposit on a wedding dress in a small family run bridal boutique and as soon as I had left the retailer I had second thoughts, but me being me I just thought well it's done now live with it. 24th aug. I found the designer on facebook so I messaged asking if the straps could be made finer (as they seem very broad) she messaged back saying that wouldn't be a problem, I was happy enough to leave it there but and said i had placed my order with a retailer and id go back to them to discuss - but she recognised my name and knew my order/retailer and asked if everything was OK. I told her that the retailer had been fabulous but that I'd had sleepless nights since I had placed the order with them. I love the dress but feel it's not romantic enough she agreed that it is a little plain but had said she'd be happy to help me change it up a bit as she hadn't placed the order yet with the factory but that she would need to place it soon and to keep her posted on any changes. I told her that i felt really bad and i didnt want the retailer to know I had contacted designer behind their back as that may cause bad feeling she assured me it would be fine shed do up the change's and we'd tell them together, and that all they'd all want for me was to be happy with my purchase and feel fab on my special day. She asked for me to send her some ideas over the weekend of what I do like and she'd do some sketches and mock it up for me on a maniquin. This was all done via facebook messenger. I sent her a few pics of what I did like nothing that I don't think would have been too hard to do on my dress. So the problem I have now is that she hasn't been in contact since. I've sent emails to the email address on her facebook business page and via messanger but I've not heard anything.. I've even rang the phone number on her facebook page but I'm not getting answer.. anyone any suggestions where I go from here? I really am not liking the idea of going back to the retailer as I'm worried they'd be really **** off at me going behind their back. Any advice would be greatly appreciated at this stage.
*** update - Lady got in contact this morning and apologised for not getting back to me as she has been busy. Thankfully she hasn't forgot about me and she'll come back to me soon with sketches... PHEW!! ;) she comes across as a lovely person and so happy to help, I'm delighted. Thanks for taking the time to reply ladies - I had my speech written out in my head of what to tell the retailer and I was feeling nauseous at the thought - thanks again ♥♥♥
CommentAuthorEmily17
I'm not sure what you can do other than ask the retailer to contact her.. when was your last contact. Could it be she is on holiday?
Met in 2009
He proposed Jan 2014
Will become Mrs P 7th October 2017
CommentAuthorInDreamland
I agree with Emily. Hope you get some contact x
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
CommentAuthorKathleenO17
It is a really busy holiday season at the moment so hopefully she is just away. It sound like she was very willing to help you x
CommentAuthorMaxineP89
I rang my dressmaker (not the same as the designer I know) and she said she would get back to me.
Four weeks later I had to make contact with her again to chase her up.
Finally I have had an appointment and she is lovely.
I'm sure it will work out for you
Looking forward to becoming the 3rd and last Mrs McLauchlan
