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Wedding Forum - Stationary rant!!!!!...

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  1.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Jul 21st 2015
      Is poweruserJust marriedBadgeBadge
     
    **RANT**
    So frustrated right now.... Our wonderful stationary lady has done a fantastic job on all our bespoke items and sent everything off yesterday with an expected delivery today. The courier was enroute to us this morning (tracking online) and our parcel still hasn't turned up!! I could not be more f**ked off if I tried right now as our wedding is in just over 3 weeks and we are on holiday tomorrow so we can't even wait in for the idiots to re-deliver (not that we'd know if they were because they haven't bothered to inform us)!

    The driver isn't delivering it tonight because he took on too many parcels and didn't have time to deliver ours so we are going to have to drive the 40 mile round trip to go and pick it up from the depot tomorrow morning!! Our lovely lady paid for premium service which was not cheap, twice I had to ring up to find out what was going on and the 2nd time when I rang I 'expressed my displeasure' with no apology, they didn't even ring us to tell us what the hell was going on nor acknowledge that there was any real problem with their service!! I just want to see all our stationary and now we have to waste money driving to the depot to pick it up because they can't be relied upon to do the job they were paid for!!!!!!!!! Big GRRRRR!!!!!!!!!! Then, our lady rang up to complain and they were rude and abrupt and merely said 'it's not classed as late until 10pm, ring back tomorrow' despite the fact that on their system it says unable to deliver due to workload!!!

    Plus we've also spent the whole day indoors with the puppy who desperately needs walking but we couldn't go out as we were waiting in for this so we've got a very bouncy, energetic puppy with bounds of energy to exert!!

    End of rant lol xx

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  2.  
    • Glitterfairy
      CommentAuthorGlitterfairy
      Got married 8 years ago
      Posted: Jul 21st 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    I think both yourselves and the person who done them complain, the courier should know his time scale. It's not your fault, or hers, it's his and the courier company.

    Members signature icon
    Our wedding day - 6 October 2012


  3.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Jul 21st 2015
      Is poweruserJust marriedBadgeBadge
     
    We've tried doing that but they claim that because the end of the day time isn't until 10pm, apparently we can't complain as it's not 10pm yet which is ridiculous when they've already admitted they aren't even going to try and deliver my parcel!

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  4.  
    • Emily17
      CommentAuthorEmily17
      Got married 3 years ago
      Posted: Jul 21st 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Put in a formal complaint and claim money for the petrol

    Members signature icon
    Met in 2009
    He proposed Jan 2014
    Will become Mrs P 7th October 2017
  5.  
    • Glitterfairy
      CommentAuthorGlitterfairy
      Got married 8 years ago
      Posted: Jul 21st 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Well after 10pm all put a complaint in, tell them y will be wanting petrol money to go and pick it up yourselves, specially as you've paid for a premium service which you have not had, so at the end of the day they've not lived up to their standards, trading standards could be involved, would not surprise me if you had a knock at the door later.

    Members signature icon
    Our wedding day - 6 October 2012


  6.  
    • MrsC2B
      CommentAuthorMrsC2B
      Posted: Jul 21st 2015
     
    Unbelievable! How awful. I would be so pissed off too.
  7.  
    • KirstyR386
      CommentAuthorKirstyR386
      Got married 4 years ago
      Posted: Jul 21st 2015
      Is poweruserJust marriedBadgeBadge
     
    If you drive to the depot tomorrow, I would demand a refund on the premium rate paid and also for the petrol you had to pay for to get their because of their poor service.

    Hope it all works out. X
  8.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Jul 21st 2015
      Is poweruserJust marriedBadgeBadge
     
    Well there's been no knock at the door unsurprisingly so we've given in and ordered a chinese in! I'm just frustrated with their lack of concern, apology and loss of our day too.. 8-8 we've stayed in and nothing! I'll be making my thoughts known tomorrow and my lady is lodging a formal complaint too x

    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  9.  
    • Emily17
      CommentAuthorEmily17
      Got married 3 years ago
      Posted: Jul 21st 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    Good on you. Keep pushing for it xx

    Members signature icon
    Met in 2009
    He proposed Jan 2014
    Will become Mrs P 7th October 2017
  10.  
    • MrsC2bee
      CommentAuthorMrsC2bee
      Got married 4 years ago
      Posted: Jul 22nd 2015
      Just marriedBadgeBadge
     
    That's disgusting how they have treated both u and the seller!! I would complai then complain to the bosses and demand the postage back as they didn't follow through with what you paid for! As well as ur fuel and time for having to travel that way!mon a positive note just think how amazing they are going to be when u finally see them x
  11.  
    • CatherineR
      CommentAuthorCatherineR
      Got married 5 years ago
      Posted: Jul 22nd 2015
      Is poweruserJust marriedBadgeBadge
     
    Well we've finally got it all sorted - our seller has lodged a formal complaint and still waiting to hear back unsurprisingly but we have managed to pick up our parcel. They were pretty useless and rude at the depot so overall, the service was pretty appalling but now we have everything we've put together a mock table - what do you all think? The flowers will be fresh ones in little jars/pots of some sort! x

    Tables.jpg
    Tables.jpg


    Members signature icon
    Married my wife on 15.08.15
    Honeymooned on the Isles of Scilly :)

  12.  
    • Glitterfairy
      CommentAuthorGlitterfairy
      Got married 8 years ago
      Posted: Jul 22nd 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    It's great, glad you got them, hopefully your seller will have some news soon.

    Members signature icon
    Our wedding day - 6 October 2012


  13.  
    • Emily17
      CommentAuthorEmily17
      Got married 3 years ago
      Posted: Jul 22nd 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    very pretty xx

    Members signature icon
    Met in 2009
    He proposed Jan 2014
    Will become Mrs P 7th October 2017
  14.  
    • MrsEmmaP
      CommentAuthorMrsEmmaP
      Got married 4 years ago
      Posted: Jul 22nd 2015
      Ticker backgroundIs poweruserJust marriedBadgeBadgeTicker foreground
     
    It looks lovely x

    Members signature icon
    Got together on 14th March 2010
    Got engaged on 25th December 2013
    Became Mrs P on 14th May 2016 - best day ever!
  15.  
    • KayleighS46
      CommentAuthorKayleighS46
      Got married 4 years ago
      Posted: Jul 22nd 2015
      Just marriedBadgeBadge
     
    That's really pretty!! xx

    Met 2013
    Propsed 2014
    Will Be Mrs Brookes 2016
    always & forever xxx
  16.  
    • JordanG99
      CommentAuthorJordanG99
      Got married 3 years ago
      Posted: Jul 22nd 2015
      Just marriedBadgeBadge
     
    Sorry to hear you had such a mare.. Hopefully it'll get resolved!
    Loving the table though, it's very sweet :) x
  17.  
    • CommentAuthorChelseaS69
      Posted: Jul 22nd 2015
      BadgeBadge
     
    Erghhh i hate when this happens!!! Especially when you have other plans. I Hope she got a full refund !!

    The table looks pretty- good choice !!

    Bet your getting excited now - only 3 weeks to go -- Congratulations and Enjoy the big day :) ! x
 
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