Good evening ladies! Well today we have got hold of the solicitor and we have a formal appointment next Wednesday. So fingers crossed we get the information we need to be able to take the matter further. I've not heard a word from the owner of the shop either so either she thinks we have let it drop, or she thinks I'm mad for not taking the dress. I will keep you all posted with what we get told next week x
CommentAuthorLaurenD45
Don't back down, I can't believe she's done this. She will think your all talk, little did she know!!
CommentAuthorInDreamland
OMG just read this thread, sorry I missed it before.
You're right to stand your ground and don't let it drop. How awful for you.
Fingers crossed it all works out for you xxx
Married the love of my life on Saturday 11th May 2013 xxx
Had our dream perfect honeymoon in Hawaii!
CommentAuthorMrsC2Be
Fingers crossed it all goes well with the solicitor.
Even if it doesnt and you cant do anymore with your original dress, you paid for it so take it and possibly you could try to sell it to even get abit of money back :( main thing is you have a new dress for your beautiful day :D x
Met In Lanzarote April 2013
Engaged In Rome February 2016
Getting Married In Scotland May 2017
CommentAuthorVelcro
good luck for next week! xx
Wibbly wobbly, timey wimey
*Kelbel* is my wedding twinny!
So glad to hear you managed to get another dress Katherine. Here's hoping you get the result you deserve on your original dress.
Looking forward to becoming the 3rd and last Mrs McLauchlan
CommentAuthorNicoleW665
Glad to hear about you finding a new dress! fingers crossed the good news carries on and you get that refund x
When we met: August 2009
When we announced engagement: December 2015
When we will get married: September 2017
CommentAuthorStephanieM158
Glad you got an appointment... I like knowing people fight for what theyre owed. I have felt so bad for you reading all these posts... I dont like it qhen people just leave it as its 'not worrh the hassle'. Looking forward to hearing your next update
Met 2004
Engaged 2014
Getting Married 2016
CommentAuthorEmily17
Best of luck with the solicitor appt on wed xx
Met in 2009
He proposed Jan 2014
Will become Mrs P 7th October 2017
CommentAuthorMichelleC961
How did solicitor go today? Xx
CommentAuthorLeanneR0186
Katherine your wedding must be really soon now? x
The Richardson's 31/12/16
CommentAuthorEmmilou82
How did it go Hun??
Marrying 'The One' on 30th July 2016
I am now Mrs Emma Stokoe xx
CommentAuthorKatharineW33
Hello all - well here is the latest. Went to see a solicitor today, he reckons we have grounds to fight the owner of the shop so he is writing the owner a letter requesting a refund. Won't get to see the draft letter until next week but it's worth a try. Wedding is a week on Saturday and I'm just so grateful I have an even better dress! X
CommentAuthorMichelleC961
Really glad solicitor thinks the same as me! The shop really doesn't have a leg to stand on and hopefully as soon as the receive solicitor letter she will realise it's time to give up!
At least you can now enjoy your magical day knowing you have an awesome dress and that hopefully you will receive a full refund!
Makes me sooo happy to read this! Xxxx
CommentAuthorKatharineW33
Thank you so much! I really need some good luck. X
CommentAuthorEmmilou82
Yipeeee.... This is great news. 100% you have the rights to a full refund xxx fingers crossed Hun xxxx
Marrying 'The One' on 30th July 2016
I am now Mrs Emma Stokoe xx
CommentAuthorKathleenO17
I'm glad you are still pursuing it even though you found a new dress. Hopefully the owner will take the hint your not letting it drop without a fight and give you the refund you deserve. All the best for your wedding day next week - be nice to see some photos of the big day and the new dress after :) x
CommentAuthorNicoleW665
oh so happy to see good news on this thread, now you can concentrate on your day knowing it's in hand with the solicitor x
When we met: August 2009
When we announced engagement: December 2015
When we will get married: September 2017
CommentAuthorStaceyH989
So pleased to see you are getting somewhere now. Hopefully the shop owner will take this seriously and see that you won't be backing down. I really do wish you the best for your wedding day :)
CommentAuthorEmily17
Really glad you are getting somewhere. Just enjoy the run up now and enjoy your day xxx
Met in 2009
He proposed Jan 2014
Will become Mrs P 7th October 2017
CommentAuthorKatharineW33
Update - I doubt very highly she will give us a refund. After emailing her to inform her our solicitor would be writing to her, she emailed me stating she is not liable for my wedding dress after my wedding 24/09 and when will I be collecting it. She has no sense of compassion or understand how to be a good business owner x
CommentAuthorMrs Jones
I still think you need to name and shame so other brides don't go through what you've been through. Sounds like this place is to be avoided at all costs.
First Date 26 April 2014
Proposed 27 June 2015
Happily Married 18 June 2016
CommentAuthorMichelleC961
To me though yiu ordered a product, made to measure, it didn't fit, therefore you have not got what you paid for, you have told her you are refusing to accept the dress therefore she has broken the contract. Let's hope when she gets the letter from solicitor she will change her mind- don't let this bother you- she is just playing games xx
CommentAuthorVelcro
edited
Agre with the above and she probably thinks you are bluffing. make no further contact now unless through your solicitor. She sounds like an awful woman. How can she not be liable after that date? you've been trying to rectify this for ages, surely her dragging her heels will not see her safe once that date is passed. DO NOT collect that dress and don't contact her further, I would however let your solicitor know what she has said in that final email.
Have you provided him with previous correspondence to her and the dress supplier to prove you have been trying to rectify this? If so I don't see how she can think she can have a leg to stand on. You paid for a service which hasn't been provided.
Wibbly wobbly, timey wimey
*Kelbel* is my wedding twinny!
CommentAuthorLaurenD45
Stand your ground Hun x
CommentAuthorKatharineW33
Hello all - yes a full copy of all correspondence, via email, letter and text message has been provided to the solicitor. We have given a timeline of ecerything so he has all the details, and is away she has given us this deadline, for what purpose we have no idea. I get married on Saturday so whatever happens happens, I have a beautiful dress and by now she must realise we will not be collecting the dress from her. X
CommentAuthorEmmilou82
Have a wonderful day Katharine xxxxx
Marrying 'The One' on 30th July 2016
I am now Mrs Emma Stokoe xx
CommentAuthorEmily17
Don't give up. You deserve more from her xx
Hope Saturday is all you dreamed of xxx
Met in 2009
He proposed Jan 2014
Will become Mrs P 7th October 2017
CommentAuthorMrsC2Be
Glad the solicitor thinks you have a case, fingers crossed when the letter comes youll get a better response.
Just focus on your wedding now, hope you have a beautiful day in your lovely new dress!!! xx
Met In Lanzarote April 2013
Engaged In Rome February 2016
Getting Married In Scotland May 2017
CommentAuthorLeanneR0186
Hope you have the most amazing day, you certainly deserve it xxx
The Richardson's 31/12/16
CommentAuthorVelcro
Have a fantastic day tomorrow hun :)
Wibbly wobbly, timey wimey
*Kelbel* is my wedding twinny!
CommentAuthorMichelleC961
Have an awesome day Katherine yiu most def deserve it :-) xx
CommentAuthorKatharineW33
Hello all - well I'm now married yay!!! Just wanted to give you an update. We today received a response from the owner of the bridal shop. She still will not admit any liability for for what has happened. She has offered us £500 and also imposed a gagging clause in this!!! She is still advertising the dress and so is still current stock!!! X
CommentAuthorMrsC2Be
Congratulations on your wedding day!!!!
To be honest I would accept this offer, your married now and you'll be wanting to focus on this rather than dwell on the past and you dint want it to taint the memory of your day. I would accept it and move on :) glad you got something back!!! x
Met In Lanzarote April 2013
Engaged In Rome February 2016
Getting Married In Scotland May 2017
CommentAuthorMichelleC961
edited
Huge congrats on your wedding :-)
Is that the dress, £500 and a gagging order?
So if she is not in the wrong why a gagging order?!
Up to you if you can be bothered to fight or not but if she is offering you the dress and the £500 I woukd take it and run and sell the dress xxx
CommentAuthorEmily17
sorry... whats a gagging order???
If she was that insistent she was not in the wrong she wouldn't have offered you the £500 so i would keep pushing xx
Met in 2009
He proposed Jan 2014
Will become Mrs P 7th October 2017
CommentAuthorMichelleC961
A gagging order is a legal document that prevents you from mentioning what happened, eg no bad press no bad reviews, pretty much forgetting about what happened
CommentAuthorEmily17
Just do it all now!
That's another one to be seeming to admit fault to me..
Met in 2009
He proposed Jan 2014
Will become Mrs P 7th October 2017
CommentAuthorLaurenD45
If the the dress plus £500 then I would be tempted to take it. It all depends on what you want to get out of it, do you just want it sorted or do you want to make sure it never happens again?
Congratulations on the wedding too by the way, can't wait to see the pictures xx
CommentAuthorKatharineW33
We initially asked for £1000, as the dress itself is worth £1400 brand new.
In all honesty we find it insulting that she offered us that much. As we paid around £1150 for the dress as it was on offer, and she can go ahead and sell it for at least that agin.
Although our experience has been posted on here, to date we have left no megative comments on FB or her business page, and it's like she is getting away with it.
I feel if she wants us to drop it we should get what we asked for but it's my parents decision as they paid for the dress z
CommentAuthorEmmilou82
Huge congratulations on your wedding.... I hope it was a fantastic day xx
Pfffft, I'd push for more of its fully paid for.....
What does you solicitor say??
I wouldn't accept £500 I would definitely push it up if I could xx
Marrying 'The One' on 30th July 2016
I am now Mrs Emma Stokoe xx
CommentAuthorMichelleC961
I would ask for he dress as well- it's your dress and £500 as its her that's in the wrong
To me she has to either give you your dress back or a full refund- end off
If she will not offer more than £500 I woukd take the dress- you can probably still get £800 for it so shouldn't lose too much money
CommentAuthorVelcro
edited
I wouldn't accept that, I would want what I paid for it. And I'd tell her she can cram her gagging order up her ar$e. You have every right to leave a negative review. I imagine she is starting to sweat now - especially with her trying to impose that order - she knows you have all the written proof! If she wants you to accept the gagging order then IMO she has to PAY for your silence. i.e. not only do you get what you paid for your dress, but ''hush'' money as well. That's the whole point of a gagging order when the person in question is the one at fault. they essentially pay you to be silent. Quite frankly, I think her offer is insulting.. I wouldn't want the dress, because then you have the hassle of selling it on, and as a private seller you can't guarantee that you will shift it for the price you want.
Congratulations on your day though, I hope we get to see pictures soon :) xx
Edit* just to point out, I wouldn't be interested in chasing for compo, that's not what I am trying to get at. I'd just want the full value paid WITHOUT the dress and I'd let her stew or not on whether I left a review as is our right when we have factual based evidence to prove what you are saying is not slander as is your right. My point being, by trying to impose a gagging order, she should be offering more and basically, I'd just tell her I want the EXACT value paid of the dress and that she can cram her gagging order. That part I would NEVER agree on, If you get what I mean lol
Why should your parents take a financial loss, and she come up smelling of roses knowing you can't bad mouth her - even word of mouth could get you in trouble, that is not worth minus £500 which is what she is offering, regardless of whether she is offering the dress as well. (chances are it will need dry cleaning as well by this point)
Sorry, went on one a bit there, hate people being done over by conniving pieces of poop
xxxx
Wibbly wobbly, timey wimey
*Kelbel* is my wedding twinny!
CommentAuthorEmmilou82
Marrying 'The One' on 30th July 2016
I am now Mrs Emma Stokoe xx
CommentAuthorLesley0401
Totally agree with Velcro above
The future Mrs Perry
CommentAuthorMichelleC961
Yes completely agree too- sod the gagging order!
CommentAuthorElinor Claire
I'd agree too, she's taking the micky. I would be prepared to accept a gagging order and full refund, plus assurances that they will look into what went wrong. I'm sure the solicitor can push it further, she won't want to go to small claims court.
30th August 2014 was the best birthday ever.
It was the day that I became Mrs. Dixon.
CommentAuthorFlossie
I also completely agree with Velcro. Bottom line is you deserve to get back what you paid for it. She doesn't deserve a penny of your money!!!
Happily married
18th June 2016
xx
CommentAuthorVelcro
I hope you have managed to resolve this, Ive noticed its been a while since you updated us. Hope its an outcome you want xx
Wibbly wobbly, timey wimey
*Kelbel* is my wedding twinny!
