The Lensbury

Teddington

UKbride 3 Heart Rating
GOOD
2 Reviews

Information For The Lensbury

A beautiful riverside venue on the outskirts of London with 4 star accommodation, extensive leisure and a choice of wedding reception suites. Ceremonies licence, children welcome, wedding packages.

Located in 25 acres of landscaped gardens on the banks of the River Thames near to Richmond, The Lensbury comprises a four star hotel with 155 recently refurbished en-suite bedrooms and extensive leisure facilities. The property built originally in 1938 is in the style of a country club with oak panelled corridors and main staircase. The function suites are in a more contemporary style with modern lighting, decor and furnishings, catering for numbers of 20 to 180.

For your convenience and peace of mind, our experienced and dedicated wedding coordinator will work with you to create the memorable day you have always imagined. She will be on hand throughout the organisation of your wedding to offer advice, guidance and support leading up to the big day itself.

To help with the planning of your wedding The Lensbury now offers an inclusive function room package and seasonal menus and includes:-

*selected wedding reception suite
*Use of the hotel grounds for your reception drinks and photographs
*Floral table arrangements created by our own in house florist
*Menu tasting for two guests
*Overnight accommodation for the bride and groom in a superior room with a bottle of chilled champagne

The Lensbury at a Glance

Price Range icon
Price Range
P.O.A
Beautiful riverside venue Ceremony and Reception rooms Capacities up to 180 seated guests Accommodation available Free car parking A choice of wedding packages available Pricing Category : ModerateMinimum Price : 99Reception Capacity ( Indoor / Outdoor ) : 300Seated Dining Capacity ( Indoor or Outdoor ) : 180Has AccommodationBridal Suite : No Bridal Suite View More
Sleeps No Of People : 164Country House Manor HouseWedding Contact : Ros GarryNumber of People In Team : 5No of Weddings Hosted : Number of Weddings Hosted - More Than 50Location : In The CityNearest Town : TeddingtonNearest Airport : London HeathrowNearest Motorway : M3, Junction 1Nearest Train Station : TeddingtonChurch Within Walking DistanceLandmarkUnique Wedding VenueAffordableClassicConfetti PermittedIn House DancefloorCeremony LicenceAlcohol LicenseCorkage ChargeAlcohol ProvisionBartendingIn House CateringIn House Wine ListAsian CateringWestern European CuisineBuffet StyleClean UpPre-Wedding ConsultationSeated MealSet UpStaff ProvidedTables And Chairs ProvidedTableware ProvidedTastingsSound Systems Available Ceremony MusicReception MusicPackageFull Service PlanningOn The Day Wedding CoordinationWeek Of Wedding PlanningPublic Liability InsuranceBridal Changing FacilitiesDisabled AccessIn House Wedding CoordinatorLandscaped GardensMarquee or Tipi PermittedOnsite ParkingOutdoor SpaceSpa OnsiteWater ViewGreat ViewsLovely GroundsModern RomanticStylishConference CentreCruise / Boat / YachtGarden OutdoorHotelWedding Planners View Less

Current Promotions

Exclusive Promotion:

Mini-moon Offer Book a Friday wedding with us for 90 day guests or more and we will treat you to a "mini-moon". Your one night mini-moon is a chance to make your first memories as newly-weds.

Top Wedding Tips

Don’t use new makeup for the first time on the day

Delegate. Give your friends and family jobs to do. They will love feeling involved and it will take the strain off you on the day.

Try to take time with your new husband to enjoy the day. It will all pass by so quickly, try to catch a few minutes together

The Lensbury Reviews

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Avg. Rating
2 Reviews
UKbride 3 Heart Rating
GOOD
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UKbride 5.00 Heart Rating
Isabelle and Nick
Venue booked
We found a great venue for our wedding and can’t wait
UKbride 5.00 Heart Rating
Isabelle Worrow and Nick West
Great venue
So far booking the venue has been so nice and easy. Stacey took us around to see the venue and gave us lots of information. We are really looking forward to the day!
UKbride 1.00 Heart Rating
Shraddha
Avoid at any costs
We viewed the venue and were impressed by the location and the venue itself. We instantly decided to have our wedding at Lensbury resort. Ros was accommodating initially; however, as soon as we signed the contract, there was very little communication, and it was almost impossible to get a reply to any enquiry we had. We understood it was a busy period and kept our calm was patient for a response. We had to chase via phone or email to get any questions. As we were planning our wedding in 3 months, we did not have a good experience and was very disappointed and at times thought we made a mistake of planning our wedding at The Lensbury.

After speaking to Ros - she mentioned that everything would be sorted a month before (as I had a lot of questions and needed information to plan, which we believe a wedding coordinator should have done in the first place). Even for the menu tasting, we had to chase almost every day as we didn't know when it would be, etc., and yet again, it wasn't easy to get an answer.
Valerie started looking after our wedding enquiries (when we did not get a reply from Ros when she messaged, she would answer our questions on Monday). When I called the hotel, I was told that Ros is on holiday for a week from that Monday! Valerie was amazing at her job, and our frustration was easing closer to the day and how she handled our queries.

Rooms: We booked the rooms for our family and us in the first week of May. We were and still are so disappointed that the room was not booked, which we realised when we tried to add an additional room with the reservation team. My parent's room was tiny and noisy when I asked the reception if they could change the room as they are travelling 16 hours I was given an option of the Ascot building, which shocked me! The BRIDE & GROOM room was a joke! It was so terrible and small that I was frustrated on the morning of our wedding. When I went to the reception and mentioned that the room was too small and there was no way I could get ready, I was told that it is the biggest room in the hotel! I was lied straight in my face as I had other guests whose rooms were a lot bigger than ours! I had to run around on the morning of our wedding day to see if my friends and family could accommodate me to get ready in their room. When I mentioned this to Ros, she spoke to the reception and said they could give me a spare room to prepare for MAYBE at 11 am. To have a bigger space, I asked if I could use Dunbar room to get ready, and Ros suggested we could. However, as a Bride getting ready in a Dunbar room full of kitchen staff was not a good experience. I did not have any choice!

Wedding ceremony and reception: I enquired a few times if we would have a wedding manager/usher to guide and help us all day (gathering guests for photos for food etc). I was told there would be a wedding manager. We did not have any help in many ways! My sister had to run around since morning to ensure everything was okay. We did not even have time to have sister time while getting ready as she was busy sorting things out and ensuring everything was in place! She was literally coordinating everything, even while the wedding breakfast. The wedding manager/coordinator was nowhere to be seen when needed! She had to prompt people for the canapes and also prompt the staff to restock the food in the buffet.

Food: The only amazing thing was the food, compliments to the chef.

Early check-in: We requested this in May; however, this was not looked into at all, which made some of my dear guests and family miss the ceremony.

The day which should be the stress-free and the most amazing day of our life, the day we should be enjoying, was a disaster, and I wouldn't wish anyone to book their wedding with Lensbury after my experience.

Many more weren't great and frustrating; however, I will leave it to this!
UKbride 5.00 Heart Rating
Charlotte and Paul
Cannot wait to get married - finally!!
Ros has been super helpful and thoughtful! Sent us an email on our original date (2020) to say she was thinking of us, which was really sweet! Third time rescheduling, so hopefully 2022 is the year for us!

Map

The Lensbury, Broom Road, Teddington, Greater London, TW11 9NU

The Lensbury

  • The Lensbury
  • Broom Road
  • Teddington
  • Greater London
  • TW11 9NU
  • United Kingdom

Meet the Wedding Coordinator

Image of Key Person Rosalind  Garry
Rosalind Garry