FAQ about UK Bride's 3 Month Free Trial
I don't have time – why should I advertise in a nutshell?
UK Bride is a leading national wedding website in the UK - but you may not know that we’re the most loved national wedding website too!
We’re also proud to have launched Wedx, our new app, which is the simplest way to plan a wedding and is packed with useful tools, inspirations and advice.
We have over 192,000 Facebook Fans, over 3,600 5-star reviews on Trustpilot (with 95% Good or Excellent), and one of the largest databases of brides-to-be in the UK.
Simply, we’re offering three months advertising, absolutely free of charge, on both of those digital products, UK Bride website and the Wedx app. There’s no upfront payments, no deposit, no credit card details and no commitment to buy whatsoever, should you decide not to continue advertising before the end of the three months.
You’ll have the opportunity to promote your business to brides-to-be in your area, potentially increasing your chances of securing more wedding bookings.
You'll be able to showcase your business to its full potential with an advertising campaign on UK Bride and Wedx. No limits on text, photos, videos, reviews, and much more. It’s not a ‘lite version’ either during the three months – you get access to all the functionality of the website and the app.
How does UK Bride attract brides-to-be?
UK Bride is found in thousands and thousands of wedding related search terms in the United Kingdom on various search engines like Google and Bing. Organic traffic to the site is by far the greatest way that brides find UK Bride. We do not rely on organic traffic alone and heavily spend on websites like Google and social media websites too, like Facebook and Instagram. We have comprehensive marketing campaigns, email campaigns, and pay per click campaigns too. Feel free to reach out if these are of interest.
A UK Bride member is a bride-to-be (or groom-to-be (2%)), who lives in the UK, and has registered on our join up pages, or joined up through our social media competitions, or our enquiry process.
Wedding businesses may receive several types of enquiries: quote requests, check availability and brochure requests for example. Each enquiry is emailed directly to you (and shown on your client dashboard) which means you don't have to login to UK Bride each time.
What happens at the end of the free trial?
Our Order Form and Terms and Conditions about our marketing campaigns set out our terms very clearly. See https://www.ukbride.co.uk/wedding_business_terms_and_conditions_venues2025.pdf
If you are not happy for whatever reason you MUST cancel the campaign BEFORE the end of the free trial. So, just get in touch (in writing) and we will then show you how to obtain your STOP CODE or see section 4 of our Terms and Conditions entitled ‘Contract Duration’ for more information and clarity on how to opt out of the free trial - without the need of contacting our team at all. If you do need any help whatsoever, please call our friendly team and we'll be happy to help.
So, to clarify, this is a free ‘try before you buy’ promotion, then an affordable annual fee for advertising on the digital platforms UK Bride and Wedx – see section 9 of our Terms and Conditions for more details on pricing which is called ‘Charges and Payments’.
Let’s make this even clearer –
1 – A free unlimited advertising trial for 3 months on the UK Bride website and Wedx, the app.
2 – Then, once your free trial ends (if you choose not to opt out beforehand) you’ll be invoiced the Standard Charges for advertising on the UK Bride website and Wedx app. You’ll be invoiced for each Renewal Period after that.
3 – All prices are plus VAT.
If I contact UK Bride to stop my campaign BEFORE the free trial ends, will it be stopped?
100% YES. Clients can stop their campaign at any given time at least one day BEFORE the free trial ends. You’ll need to obtain your STOP CODE to do so. We do ask though that you give the campaign some time to build momentum.
Will I get a reminder?
NO. We do not send reminders before the end of your free trial to ensure a smooth and uninterrupted service. In the past, clients have missed reminders due to emails landing in spam folders or miscommunications, leading to confusion. To avoid any misunderstandings and ensure clarity, we’ve adopted a system where the contract automatically renews unless you choose to opt-out.
If you decide not to continue with your advertising simply obtain a STOP CODE before the trial ends via www.ukbride.co.uk/stop and following the simple steps. It is your responsibility to ensure that you obtain and can quote your STOP CODE.
Our team is always here to help should you have any questions or if you decide not to continue with your advertising. Feel free to contact us at any time – we’re more than happy to assist and make sure everything works perfectly for you and help you to obtain your STOP CODE if you are unclear in any way.
Do I get a ‘cooling off’ period?
No, this is a business-to-business (B2B) agreement. We provide three months free of charge advertising, giving you the opportunity to try before you buy, and if you are not happy for whatever reason you can obtain a STOP CODE at any time. See ‘Can I Cancel at any Time?’ below.
If I contact UK Bride AFTER the renewal date, will the campaign be stopped?
Obtaining a STOP CODE after the end of the free trial will only prevent future renewals of the contract, not the current term. Our friendly Customer Services team remain on hand to assist you whilst you are advertising with UK Bride, even when you have obtained a STOP CODE ahead of your next renewal and have remaining time left in your current term.
Will I definitely get bookings?
Unfortunately like any marketing we cannot guarantee results, however, the more you populate your campaign the more exposure you receive across UK Bride.
Some of the brides are in the first stages of wedding planning and some are looking to book right now.
When you receive an enquiry - you’ll get the bride-to-be's email address (unless she has chosen postal contact only), and some brides do supply both their email and postal address. Some brides-to-be supply their phone number too. Brides-to-be may also supply further contact details and wedding details at their discretion.
Will someone keep in contact with me throughout my free trial?
During your free trial, our primary goal is to allow you to explore our product independently and at your own pace. While we do not proactively reach out during the trial period, we are here to support you and if you have any questions or need assistance, please do not hesitate to contact our support team. We are more than happy to help you make the most of your trial experience. We are open 9am to 5pm Mondays to Fridays (finishing at 3:30pm on Fridays). Customer support can be contacted on 0800 112 3 112. Our friendly team can also help you to obtain your STOP CODE if you feel that UK Bride and/or Wedx is not working for you.
Are enquiries directly interested in my specific venue/business?
Not necessarily. An enquiry indicates that a bride-to-be has requested more information and prices about your business or is looking for services similar to yours. On our join-up pages, we ask new members if they are interested in quotes from venues in their area, so you may receive enquiries like this.
It's important to remember that brides typically take around 18 months to plan a wedding, and some may request quotes earlier in their planning process than might be ideal for you. However, every enquiry is valuable, as marketing can be a numbers game. It may take time to cultivate enquiries into bookings.
Our goal at UK Bride is to attract members to the site as early as possible to give you the best opportunity to turn these enquiries into bookings. If you don’t receive a response from a bride who has enquired, don’t be disheartened. This phenomenon, known as 'ghosting,' is common in the wedding industry. Be patient, as brides often start their planning well in advance.
74.9% of brides-to-be had not yet booked their venue at the time of joining UK Bride.
You are responsible for tracking the performance of your UK Bride and Wedx campaign.
GDPR
UK Bride is GDPR compliant, and it is important that you are GDPR compliant too, for more information visit https://ico.org.uk/for-organisations/.
Can I cancel at any time?
You can request a STOP CODE at any time, just get in touch (in writing) and we will then show you how to obtain your STOP CODE if you are uncertain or visit section 4 of our Terms and Conditions for more information. If you STOP your campaign after your free trial has ended you will be charged the full amount for a 12-month campaign and your campaign will continue until the end of that 12-month period. This is non-negotiable and made abundantly clear in our Terms and Conditions, and clearly signposted on our our form - simply visit www.ukbride.co.uk/stop.
If you don't stop your campaign at any point, your campaign will continue to automatically renew on an annual basis.
When you stop / cancel your campaign you MUST delete all enquiries supplied by UK Bride, see our Terms and Conditions for more details.
What is included in the package and how do I set up my campaign?
Simply visit https://www.ukbride.co.uk/venues2025 and have a good look at all information on the Demo then click the green button called 'START MY FREE TRIAL' - we’ll then get in touch as soon as we can to explain more and hopefully get you started.
Or call our sales team directly on 0800 112 3 112.
Or email sales@ukbride.co.uk.
Where can I find more information?
Transparency
It's important that you study our Order Form, Terms and Conditions, these FAQs (frequently asked questions) and ALL information on https://www.ukbride.co.uk/venues2025 BEFORE you choose to sign up with UK Bride.
We do ask you to confirm that you have read and understood the Terms and Conditions found here – https://www.ukbride.co.uk/wedding_business_terms_and_conditions_venues2025.pdf and ALL information on https://www.ukbride.co.uk/venues2025 which includes these frequently asked questions. We will ask you to confirm on the Order Form that you are the authorised person to sign on behalf of the business and that all information on the Order Form is correct.
We use DocuSign for our contracts and will ask you to confirm your agreement with a digital signature. Once signed, you’ll receive a link to download the signed Order Form and Terms and Conditions. If you have any trouble accessing your signed agreement, just get in touch with us, and we’ll help you retrieve it or provide you with a copy.
All information on https://www.ukbride.co.uk/venues2025 was correct at the time of launching this promotion on 24th March 2025.