Kimberley Horne
Kimberley Horne 17 Feb 2018

Shop cant provide my wedding dress!!! Hi, 4 weeks ago I found my wedding...

Shop cant provide my wedding dress!!! Hi, 4 weeks ago I found my wedding dress- "the one". It was the first dress that I tried on, in the first shop we visited. I tried on about 10 other dresses in that shop, then went to numerous other shops and absolutely nothing even came close. They said it was an older design, so I asked them to check it would still be ok to order in my size- the lady went away, came back and said yes! I had to work the following weekend so I called the shop and again asked them to check if it would still be ok to order. "If we dont call you back it means its fine". I didnt get a call back, so assumed all was fine. We went back to that shop 2 weeks ago to try it on again and I was completely in love so we ordered it. Again, I asked them to check, and again they said yes. Yesterday- another 2 weeks later I receive a voicemail from them saying "bad news- we cant reorder your dress- you need to come and get a refund or find a new one". I was absolutely heartbroken. Im a curvy girl, and not a very girlie girl, so wedding dress shopping for me was a big deal, and to find something I was completely comfortable in and looked good in was a miracle to me. I dont know where to turn from here. The thought of going through all of that again from scratch makes me feel queasy, and I know Ive lost "the one" and trying not to compare everything else I find is going to be tough. I wont be going back to that shop- all they could say to me was that this has never happened to another bride in the 14 years that shop had been open. I just wondered if anyone else has been in my position, and what I should do next?

1 Comments
Donna Green
Donna Green 17 Feb 2018

Can you get the make of the dress and see if another shop can get it? Or maybe try online xx

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