Marwell Hotel

Marwell Hotel have been completely amazing, especially considering the COVID-19 pandemic. Our wedding planner/coordinator, Elise, has been so helpful the whole way through our planning process. My parents are not married, neither are any of my siblings, so planning has been daunting for me, but Elise and the wedding team at Marwell Hotel have answered all our questions to the best of their ability and been with us every step of the way. In the first meeting they provided us with all our options for meals, rooms, drinks and everything between, helping us to find the best package for us. Sadly, we did have to delay our initial wedding date due to the pandemic, but yet again the wedding team at Marwell were amazing and helped us move it free of charge. They’ve been so understanding of the delays we have faced due to the pandemic and I couldn’t recommend the venue anymore than I already do! Great job to everyone at Marwell Hotel!!

From start to finish the staff turn over was high and our wedding coordinator changed multiple times which was stressful and caused miscommunications but finally got things sorted with the help of the final coordinator.
The costings and food tasting were very good but on the actual day the food was poor.

On the day I had to chase up staff for simple things like clean table cloths, high chairs and for the previous weddings things to be removed. Also there was loads of stuff being stored on the higher level of the room which I had to insist was moved.

My wedding coordinator on the day was nowhere to be seen but the manager in charge of the catering staff was amazing and couldn’t do enough for us.

The Oakwood venue itself was beautiful with a stunning outside woodland area for great photos.

I found the day could of been better staffed and organised and felt like I shouldn’t be stressed and running around instead of enjoying my day.

Multiple guests along with ourselves were refunded for rooms as they are dirty, awful beds and very dated including the “honeymoon suit” which is shocking.

The Oakwood room and bar is lovely but feel very let down overall. 2 years on and I still feel gutted about what should of been our special day.