A. General Competition Terms and Conditions
1. Eligibility
2. Entry
3. The Prize
4. Winner Selection and Contact
B. Liability
C. Privacy
D. General
E. Power User Cancellation
F. Contact Details and Further Information


The following terms and conditions apply to all competitions featured online on the website or any other competitions promoted by the Promoter (please see end of these terms and conditions for details of the Promoter).

These general terms and conditions should be read alongside, and are in addition to any specific terms which may be mentioned at point of interaction, in any promotion of or messages about that competition.

If you do not agree with any part of the terms and conditions then you should not take part in the competition.

The terms and conditions may be amended at any time without prior notice. Any changes will be posted on the website. It is your responsibility to ensure you review the terms and conditions regularly to familiarise yourself with any changes. We recommend that you print and store or save a copy of these terms and conditions for future reference.


A. General Competition Terms & Conditions

The following general terms and conditions apply to all competitions promoted by the relevant Promoter.

1. Eligibility

1.1. The competition is open to residents of the United Kingdom and the Channel Islands aged 18 years or over at the time of entering the competition, unless specified otherwise. Unless otherwise specified, the competition winner must provide a UK or Channel Islands address for delivery of the prize, and the Promoter will not deliver to any address outside the UK or Channel Islands.

1.2. Employees and members of their immediate families (including any live-in partner) of the Promoter, companies and/or agencies associated with this competition, including the provider of the prize, or any person connected with the administration or otherwise of the competition and/or prize where applicable, are ineligible to enter. Any such entries are invalid.

1.3. The Promoter reserves the right in its sole discretion to ask for evidence to verify the age, identity and/or eligibility of an entrant at any time, and to use any channels and methods available to carry out checks of any details provided. The Promoter may withhold delivery of the prize until it has received such evidence and failure to provide such evidence may result in forfeiture of the prize.

2. Entry

2.1. The opening and closing date and time for entries is as follows for the monthly prizes; Opening date the 1st calendar day of each month at 12.00am. The closing date is the last day of the month at 11.59 pm. The opening and closing date and time for entries is as follows for the main annual ‘Win a Wedding’ Prize; Opening date the 14th of February (Valentines Day) at 12.00am each year. The closing date is the 13th February each year at 11.59 pm. Any entries received before or after these times will be discounted but may still be charged.

2.2. In order to enter the competition, entrants must provide the information as indicated. Entrants may be required to provide their full name, full contact telephone number (including area code) or other method of contact (if applicable), email address and any other information as specified at the time of entering the competition. The Promoter will not be able to amend such information once entry to the competition has been made.

2.3. Each entrant will be charged the cost of entry as indicated whether their entry to the competition is successful or not. Entrants must have the permission of the bill payer before entering the competition. The cost of entry and any entry delivery costs as indicated in these general terms and conditions or in the interaction information includes taxes.

2.4. Entry to the competition must be by any of the following:

2.4.1. SMS entry: SMS entrants should send an SMS to the shortcode as indicated. The charge per SMS will be the cost indicated plus any applicable standard network charges. The total cost will therefore be dependent on the entrant’s network. Charges will be deducted from the entrant’s available credit time if they are a pre-pay customer or appear on their monthly statement if they are a pay-monthly customer.

2.4.2. Web entry: Web entrants are required to follow the instructions on the website as indicated. Web entrants may receive a message confirming entry to the competition. Web entries may be set up via various payment options, detailed at time of entry.

2.4.3. Postal entry: Postal entrants may enter the competition by completing an entry form, available here, and sending to the postal address as specified below. Entries sent by post must be received at the relevant postal address specified for entries by the closing date and time for receipt of entries. It is the responsibility of the postal entrant to ensure correct and sufficient postage is paid. Postal entries without correct and sufficient postage paid, or not supplied on the correct entry form, will be invalid and will not be considered. Unless otherwise specified, personal and hand deliveries will not be accepted. The Promoter does not accept responsibility for any incorrectly addressed or undelivered entries or for any disruption, delay or misdirection of postal entries.

2.5. Entries must not be sent in through agents, third parties or on behalf of another person. Such entries are void. Bulk entries are void and cannot be accepted.

2.6. Any entries which are above the maximum number of entries for each method of entry as specified or which are incomplete, without all the required information, incomprehensible, made or received after the deadline for receiving entries has passed or which are not received by the Promoter or are not otherwise in accordance with the terms and conditions will be void and will be discounted.

2.7. In the event of any fault, mistake, misunderstanding or dispute concerning the operation of any part of the competition, network or phone system, the decision of the Promoter shall be final.

3. The Prize

3.1. The prize is as specified. Unless otherwise stated only one prize per person is permissible.

3.2. The prize is subject to availability and to winner confirmation, i.e. the Promoter has managed to contact the winner and received confirmation of eligibility. The prize is also subject to the terms and conditions of the prize provider, their agents, and where applicable to the terms of the venue and/or the manufacturer.

3.3. Where the prize relates to travel and/or accommodation, the prize will be subject to availability and certain dates may be excluded when the winner may not take up the prize. All elements relating to such prize must be taken up during one period, and not on non-consecutive dates. The winner (and their companion(s) if applicable) will be required to hold a valid passport and/or other necessary travel documentation, authorization and visas. Where the prize relates to travel for more than one person, the winner and their companion(s) must travel together, departing from and returning to the same location at the same time and on the same itinerary. The prize provider and/or their agents cannot guarantee that seats will be adjacent to each other.

3.4. Where the prize necessitates travel and/or attending an event on a specific date, the winner must be available on the date(s) specified by the Promoter in the interaction information and no alternative dates will be available. Where the prize involves travel or accommodation on a date and/or to a destination to be chosen by the winner, the date and/or destination chosen is subject to availability and the Promoter reserves the right to determine a final date by which the prize must be taken.

3.5. Where the prize includes a cheque, voucher or giftcard, such prize will be made payable in pounds sterling in the name of the winning entrant only and such cheque, voucher, or giftcard cannot be made payable to any third party. No other form of payment than indicated will be made.

3.6. The Promoter, prize provider, the issuer of the vouchers or giftcards and their agents reserve the right to refuse to accept vouchers and/or giftcardswhich are deemed to have been tampered with, defaced, duplicated, damaged or which otherwise are suspected to be affected by fraud.

3.7. Where the prize and/or information relating to the prize is to be provided directly to the winner by a third party, the winner (and where applicable, their companion(s)) is (are) required to comply with all instructions and necessary requirements as may be specified by the third party to receive and/or take up the prize, including but not limited to contacting such third party within specified time frames, adhering to the itinerary as specified, paying any required charges and/or costs which are not included in the prize, completing any required forms including but not limited to booking forms and to delivering any required documentation to that third party, including but not limited to proof of identification. The Promoter will accept no responsibility and will not be liable to the winner or any other persons where the winner fails to comply with such instructions and such failure may result in forfeiture of the prize.

3.8. The winner (and where applicable, their companion(s)) may be required to provide their signature as proof of their agreement to relevant waivers, releases and/or consents when taking up the prize. Failure to sign any relevant documentation may result in forfeiture of the prize.

3.9. The prize excludes all other costs and arrangements not expressly included in the prize. Additional charges and expenses incurred for goods, services, attractions, facilities, upgrades, activities and events not expressly included in the prize are payable solely by the winner (and where applicable their companion(s)). The Promoter will not be held liable where such charges and/or expenses are incurred, and no refund or reimbursement will be made. The Promoter will accept no responsibility where the winner is unable to pay in full, any such charges and/or expenses as incurred.

3.10. For delivery of the prize, we may ask you to be available at a specified time and place.

3.11. No cash equivalent (where applicable) or alternative prize will be given at the request of the winner and the prize is non-transferable and non-exchangeable. However, the Promoter reserves the right to change the prize due to circumstances beyond its control or if any part of the prize otherwise becomes unavailable, and/or to offer an alternative prize. If for any reason the winner chooses not to take up the prize or any part of the prize, the Promoter reserves the right to ask the winner to confirm this in writing and the Promoter will be able to retain or dispose of the prize at its own discretion.

3.12. The Promoter may refuse to provide a prize, or seek its recovery, in the event of non-entitlement under the interaction terms and conditions or an entrant's breach of the interaction terms and conditions, fraud or dishonesty, including but not limited to the use of technology which enables an entrant to evade applicable charges when entering the competition.

4. Winner Selection and Contact

4.1. Where the winner is randomly selected, the prize draw for the winner will take place on the date indicated. Unless stated otherwise, the winner will be the first entry drawn at random from all entries, subject to eligibility and winner confirmation.

4.2. The winner will be contacted as soon as practicable on or after the draw date as indicated. Reasonable efforts will be made to contact a winner on the phone number provided when entering the competition or such other method of contact deemed appropriate by the Promoter in its sole discretion in the circumstances. If the winner cannot be contacted or successful contact is not made within a reasonable time period or if they fail to provide an address for delivery of the prize or fail to meet any of the eligibility requirements or are otherwise unable to comply with the terms and conditions, this may result in forfeiture of the prize and the Promoter reserves the right to disqualify that entrant (without further liability to that entrant) and offer the prize to the next eligible entrant and thereafter until a winner is found.

4.3. Any entrant and/or winner must comply with any directions given to him or her by the Promoter, prize provider(s) and/or their agents and with all relevant laws, rules and regulations, restrictions, and itinerary. Failure to comply with instructions, itineraries, rules, restrictions, requirements, laws and guidelines may result in an invalid entry and/or forfeiture of the prize.

B. Liability

5 In relation to all competitions, votes and polls promoted by the Promoter:

5.1 Nothing in the terms and conditions restricts your statutory rights as a consumer. For more details on these statutory rights you should contact your local Trading Standards Office or Citizen's Advice Bureau.

5.2 Nothing in the terms and conditions shall exclude or limit the Promoter’s liability for death or personal injury caused by their staff or supplier’s negligence or for fraud.

5.3 Subject to 5.1 and 5.2, the Promoter does not accept responsibility for any fault, malfunction, damage, loss or disappointment suffered by you as an entrant or participant howsoever arising from participating in a competition, or from accepting any prize whether due to any error, omission or other cause by the Promoter, or its or their employees, agents or others.

5.4 Subject to 5.1 and 5.2, the Promoter is not responsible for any damage or loss caused to you (i) which is not reasonably foreseeable to you, and/or the Promoter when you agree to the terms and conditions (which occurs automatically when you enter a competition) or (ii) is reasonably foreseeable to you and to the Promoter, when you agree to the terms and conditions but is only indirectly related to you entering or participating in a competition.

5.5 Subject to 5.1 and 5.2, the Promoter reserves the right to amend any element of a competition or prize for reasons beyond their reasonable control, including but not limited to the unavailability of the competition entry platform before the closing date, or for strike, lock-out, labour dispute, illness, act of God, natural disaster, adverse weather conditions, war, riot, civil commotion, accident, epidemic or pandemic, malicious damage, fire, flood and/or storm, compliance with law or governmental order, rule, regulation or direction, breakdown of plant, machinery or transportation. The Promoter is not responsible for any loss or damage caused to you as a result of any of these occurrences.

5.6 Subject to 5.1 and 5.2, the Promoter can not promise that the services relating to a competition will be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition. These services may be suspended temporarily and without notice in the case of any problem with any telephone network or line, system, server, software, or for any technical malfunction or failure, maintenance or repair or for reasons reasonably beyond the control of the Promoter. The Promoter will not be liable to you or to any other person in the event that any entry is lost or not properly received, registered or recorded or where all or any part of the service relating to a competition, is discontinued, modified or changed in any way.

5.7 Subject to 5.1 and 5.2, the Promoter will not be liable to reimburse the cost or expenses incurred in making a competition entry or participating in a vote or poll where applicable.

5.8 Subject to 5.1 and 5.2, the Promoter does not accept responsibility for any incorrectly addressed or undelivered competition entries, or for any disruption, delay or misdirection of such entries.

C. Privacy

6. Information and data ("personal data") which is provided by you when you enter a competition or will be held and used by the Promoter and their service providers, network operators, suppliers and contractors in order to administer and fulfil the competition, prize and in connection with payments for entry to the competition.

7. The Promoter will only pass your data to third parties for marketing purposes if you have accepted to receive marketing information from those third parties.

8. Any personal data will be used in accordance with the Promoter’s privacy policy.

9. The Promoter and/or the prize provider may be required to send personal data of the winner of a competition (and where applicable, their companion(s)) to third parties outside the United Kingdom, for the purposes of fulfilling and administering the competition and/or the prize and the competition winner agrees to such transfer for these purposes.

10. The winner of a competition may be required to participate in publicity. The Promoter (or any third party nominated by the Promoter) may exercise its sole discretion to use the competition winner’s (and if applicable their companion’s) name and image and their comments relating to the prize and competition experience for future promotional, marketing and publicity purposes in any media worldwide without notice and without any fee being paid.

11. Competition winners will be listed on Hence, your name and location may be published at if you are a winner.

D. General

12. You agree that you do not have any commercial relationship with the Promoter, and that you are not an agent of the Promoter.

13. The terms and conditions are available in English only and shall be exclusively governed by and construed in accordance with the laws of England unless the entrant to a competition is a Scottish or Northern Irish resident in which case he/she may choose the law of their residence and they irrevocably submit to the exclusive jurisdiction of the courts of England and Wales again unless the competition entrant is a Scottish or Northern Irish resident in which case they may choose the courts of their residence in Scotland or Northern Ireland.

14. These terms and conditions were last updated on 14 February 2022.

E. Power User Cancellation

15. You will be automatically entered into each month's Power User competition, and into each year's annual competition, for the duration of your Power User subscription.

16. Should you no longer wish to subscribe, please email [email protected] with your name, address (inc postcode), email and telephone number.

F. Contact Details and Further Information

17. For a hard copy set of these terms and conditions please send a SAE to the Promoter's address below.

18. The Promoter is:

Whitespace Publishers Ltd t/a UKbride

Boston Enterprise Centre

Endeavour way


PE21 7TW