about a year ago i met the people i really wanted to dress my venue. they were lovely. loved my theme and very well organised but since then its went down hill they changed there name and didnt tell me so i had to hunt them down al over again i eventaully tracked them down at a wedding fair about 4 weeks ago and asked for a quote as i know roughtly what i needed you know ive still not heard from them!
im not trusting my big day on someone who cant send an email!!!
ive just emailed another company i found while hunting the other one down n they seem a much better fit tbh glad i found out now there flaky n not on my wedding day!!
CommentAuthorTatty
That's good that you found someone you feel you can trust. Our venue does all the decoration for us and I'm a bit 50/50 about the amount of effort that will be put into doing it so my MOH will be going down on the day to 'help' lol x
Love: A wildly misunderstood, although highly desirable,
malfunction of the heart.
37 Pounds down, 22 pounds to go! I will be a skinny bride!
28th March 2014 will be the day I marry my best friend.
CommentAuthorRosyF77
Its probably for the best like you said hun. Hope they do a great job for you x
CommentAuthornatalie2614
Id feel much happier with someone else doing it if the first company cant get their act together and run a business properly x
Married my best friend 05.04.2013
CommentAuthorLegoWife
Sounds like you dodged a bullet there! If they can't even keep in contact with someone who's really keen for their services then sounds like they don't even care and you don't need that stress on your wedding day!
Sorry for being picky but I think the title of your thread is supposed to be "Their loss" I only bring it up cause I wasn't sure what this thread was about at first.
I have the same attitude, I think suppliers that don't email their customers back within a decent timescale should be binned off. They need to be as passionate about making your day as you are. I've done it to a few suppliers and found better ones by doing so. Good luck with your replacement company :)
Cant wait to become Mrs Purdie x x x x
May 4th 2013 - The day i get to marry my best friend
CommentAuthorlizzylou
What poor customer service! Well, at least you've found someone else - and as you say - it's their loss! x
Lizzy. x
CommentAuthorMrsC
Good job you found someone else now I'd say, if they are like that now who knows what they'd be like later. And with the vision you have for your day you'd think people would be jumping to be involved in something so creative.
Proud to be a Wife and Mum
Married 4th May 2013
CommentAuthorGlitterfairyII
Well done on finding someone else, and like you say it's the other company's loss. My venue dressed the tables for us, but I did not want anything massive done, the room was crowded with the amount of people we had so if I had lots of stuff on the tables it would have looked silly.
CommentAuthorJillianL47
I'm glad you found out early enough that they weren't right for you, rather than have some big problem develop later on down the line. I hope your new company are much better.
CommentAuthorMrs Q - Weegie
who have you went with? just wondering if its who i used x
25 days Until i marry my price charming!!
Cant belive its sooo sooon!!!!!
'this is our time, and our lives and nothings ever going to
break us' :D:D:D
CommentAuthorNicholaP44
thats good news that u've found some1 else. Any1 wud think they dont want the business?? x
Marrying "the 1" on 4th Oct 2013
CommentAuthorButton-Bell
Mrs Q ill put it on your wall
well the other company Havant messages me back ether this is gettin ridiculous >.< i only want a quote!!
CommentAuthorLauraJo87
I'm the same, I discounted several suppliers on the basis that they either weren't getting back to me or sounded like THEY were doing me a favour by letting me hire them, if you know what I mean.
This happened with a few photogs, and now I'm getting emails back months later from these same suppliers being all nicey nicey.
I'm sorry, but I'd I was running a business, I'd expect a response within a couple of days max. If they are particularly busy, they should send a personal (ie not system generated) email with a date when they could have a quote to you by.
I think it's really important to feel comfortable and have a rapport with your suppliers. After all, in a lot of cases you are spending a lot of money for their services and you want to make sure they understand exactly what you want for your big day
Xx
My Beating Heart Belongs To You
30 August 2013
The First Day Of My Happily Ever After
CommentAuthorButton-Bell
yeah exactly im gettin right annoyed with them now just gonna deal with it later got loads more i can be gettin on with instead of gettin p***** about by companies who obviously dont like the challenge of a theme wedding!
CommentAuthorLauraJo87
I'd thought they'd jump at the chance...after all, it looks good on the portfolio and is valuable experience for them.
Plus if I was a venue dresser, it would be nice to do something other than the usual Weddingy stuff.
Where you having a Halloween themed wedding button-bell?
Hey, after Wednesday you'd be able to pick up loads of bits!
Xx
My Beating Heart Belongs To You
30 August 2013
The First Day Of My Happily Ever After
CommentAuthorButton-Bell
yeah i cant wait!! i love halloween so much i just feel so much more comfortable with autum than summer
im having it in a place called 29 in Royal Exchange square in glasgow then having my reception on The Tall Ship near the Transport museum :)
CommentAuthorMrs Q - Weegie
your venues sound fab hun!
I have replied on your wall with details of a fab venue dresser im sure she will be able to help you xx
not want to stick up for the others but their was a few wedding fairs on this weekend so could have been caught up in that... but still not good enough x
25 days Until i marry my price charming!!
Cant belive its sooo sooon!!!!!
'this is our time, and our lives and nothings ever going to
break us' :D:D:D
CommentAuthorLinzi-jo
I know how bad this is going to sound but I have found that a lot of decoration companies I have been in touch with have asked me to get in touch when there is a year to go as I am asking too far in advance, so this may be the same with the companies you have been in touch with. They will still have a lot of weddings going on right now and in their eyes a wedding that is 2 years away can wait for a reply. I know it is no excuse but it seems to be how most of them work! xxx
Got together 14.02.2008
Got engaged 31.12.2010
Will become a Mrs on 30.08.2014 xxxxxx
CommentAuthorButton-Bell
but the thing is thay havent even sent me an email saying that i would totally understand there busy but not to even send an email to say sorry were really busy and will get back to you soon
you know :/
CommentAuthorIzzy_w
I only ever book people who seem interested in my ideas and wedding. I have found far too many people in the wedding industry treat you like they are doing you a favour as opposed to you doing them a favour by giving them your business (and being treated to a ridiculous mark up when the W word is added!) I'd go with your gut and if they don't respond, go somewhere else..... x
